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Voice Service Unit
G1 only
Description
The Voice Service Unit of the G1-824i digital Telephone System provides the ability to record brief
messages within the system for various notification situations that arise within the system. These
messages should not be confused with answering machine type messages. The Voice Service Unit is
designed for long term storage of specific messages that relate to call processing within the system.
The Voice Service Unit is heavily used when the internal Automated Attendant function is enabled on the
Superkey system. For more information on the operation of Automated Attendant, please see Appendix
A - DISA Detailed Explanation of this document.
Conditions
The Voice Service Unit is mounted on the MBU of the Key Service Unit. It can be used to provide a
number of recorded announcements to be used during call processing. Its main purpose is to provide
caller instructions when the call has come in as DISA but can also be used for wake up calls and
message calls.
Programming
Mode 19, locations 01 through 08 provide the ability to assign the Voice Service Unit to various functions.
Assignments must be made in the order that the messages are recorded. The total recording time is 60
seconds. If the first message on the system is 12 seconds in length (assuming 60 seconds total time on
the VSU), the total time remaining is 48 seconds. If the first five messages are all 12 seconds in length,
there is no time remaining for the last three messages, so the programming for the last three messages is
irrelevant.
The options that can be programmed on Mode 19-01 through Mode 19-08 are listed below:
VSU Channel Assignment,
(Mode 19-01 through 19-08)
00=Non-Operational
01=DISA: Answer Greeting
02=DISA: Dialed Extension is Busy
03=DISA: Dialed Extension Does Not Answer
04=DISA: Dialed Number is invalid
05=DISA: Console is Busy, Please Wait
06=DISA: Time duration has run out
07=DISA: Insufficient Digits Dialed
08=DISA: Night Answer Greeting
09=External Call Forward Reroute Message
Reserved
14=Wake Up Message
15=SLT Message
If a channel on Mode 19 is set to 14(Wake Up message), Mode 05-05-01 (Wake Up Call Signaling)
should be programmed as 0, to direct wake up calls to use the Voice Service Unit for wake up calls. If
Mode 05-05-01 is set to 1, calls will be connected to background music instead of the Voice Service Unit.
Mode 05-04-08 must be set to a ‘2’ to indicate that messages waiting will result in a message from the
VSU when the ringing phone is answered. This is used for single line phones since they have no keys
and must be alerted to a message by ringing.
Operation
See Appendix A - DISA Detailed Explanation in this manual.
Summary of Contents for G1 8-24
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