HP 3000/9x9KS Series, Service Manual, Page: 116 / 352

5-2 Diagnostics
• A command line interface (accessed through cstm command).
• A menu-driven interface (accessed through the mstm command).
• A graphical user interface (accessed through the xtsm command).
For more information on Support Tools Manager user interfaces, see the online man pages for those
commands.
Running STM
To start STM and run support tools:
1.
Enter the command appropriate for your terminal.
A. For X Windows terminals and workstations, enter /usr/sbin/xstm.
B. For non-graphics terminals, enter /usr/sbin/mstm (menu-based version) or /usr/sbin/cstm
(command-line version).
2. If you want to test a remote machine, select the computer system to test. The remote machine must
be running a compatible version of STM (i.e., the version running on the system you wish to connect
to must be identical to, or a later version than, the version running on the system you are connecting
from).
3. Select one or more devices from the system map that is displayed.
4. Choose a support tool (for example, a verifier) to run on the selected device(s).
5. Results appear on the system map (for example, on xstm, a green icon indicates that a device
successfully passed the test).
6. If the device fails, see the device Tool Failure Log for the cause of the failure and suggested actions.
7. If a test result is anything other than Successful or Failure, look at the Tool Test Activity Log for the
device.
The specific steps depend on whether you are running xstm, mstm, or cstm. For example, in xstm,
commands are accessed by means of pull-down menus. In mstm, you traverse menus and select commands
by pressing function keys. In cstm, you enter the command name (or its abbreviated form) at the prompt.
For detailed instructions, use the STM online help system. Additional detailed information can be found at
the Diagnostics and Support Tools web page at http://hpdst41.cup.hp.com/DST.html.
Using SYSDIAG
To start the online diagnostics, perform the following steps:
1. Log onto the system.
2. Enter sysdiag at the prompt. SYSDIAG loads the Diagnostics User Interface (DUI).
3. Enter help to list the commands.
4. Enter help command_name to display information about any command.
5. Enter help diagnostic_name to display information about any diagnostic.
6. Enter help diagnostic name sections to display the test sections for a specific diagnostic.
Note
With HP-UX 10.30 and 10.20 IPR9707 releases, STM will completely replace the sysdiag diagnostics.