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Websites
Website
Link
Networking websites
Hewlett Packard Enterprise Information Library for
Networking
www.hpe.com/networking/resourcefinder
Hewlett Packard Enterprise Networking website
Hewlett Packard Enterprise My Networking website
www.hpe.com/networking/support
Hewlett Packard Enterprise My Networking Portal
www.hpe.com/networking/mynetworking
Hewlett Packard Enterprise Networking Warranty
www.hpe.com/networking/warranty
General websites
Hewlett Packard Enterprise Information Library
www.hpe.com/info/enterprise/docs
Hewlett Packard Enterprise Support Center
Hewlett Packard Enterprise Support Services Central
Contact Hewlett Packard Enterprise Worldwide
Subscription Service/Support Alerts
Software Depot
www.hpe.com/support/softwaredepot
Customer Self Repair (not applicable to all devices)
www.hpe.com/support/selfrepair
Insight Remote Support (not applicable to all devices)
www.hpe.com/info/insightremotesupport/docs
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If
a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your
convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty, Care Pack Service, or
contractual support agreement. It provides intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast
and accurate resolution based on your product’s service level. Hewlett Packard Enterprise strongly
recommends that you register your device for remote support.
For more information and device support details, go to the following website:
www.hpe.com/info/insightremotesupport/docs
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help
us improve the documentation, send any errors, suggestions, or comments to Documentation
Feedback (
). When submitting your feedback, include the document title,
Summary of Contents for FlexNetwork 10500 Series
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