Hologic ThinPrep 5000, Operator'S Manual

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T
ROUBLESHOOTING
9.20
ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual
9
Figure 9-2 Restricted Mode Admin Options Screen
To recover from an error requiring shutdown, press the Shutdown button.
Wait for the computer to turn off (wait until the touch screen interface goes blank). Then turn off the
power switch on the right side of the instrument. After a few seconds of the power being fully off,
turn the processor on again and let it boot up. The main screen should be displayed when the system
is ready to process.
If the restricted mode screen appears, contact Technical Support.
Clear Media
For some system errors, a Clear Media message dialog may display. This prompts the operator to
check the mechanisms along the processing path to remove a filter, vial or slide that may have been
left in process. The display provides buttons that will release the holding pressure on those media for
removal. Each button must be pressed before the message box will close. See Figure 9-3.
If the robotic arm was holding a vial, filter or slide, the item may have been released down into the
elevator shaft. It can be retrieved from the waste tray at the bottom of the shaft.
Note:
The media will drop as soon as the pressure is released. Hold the item before pressing the but-
ton so it won’t fall.