Hologic ThinPrep 5000, Operator'S Manual, Page: 300 / 346

ThinPrep™ 5000 Processor with AutoLoader Operator’s Manual
9.17
9
T
ROUBLESHOOTING
4051 - Invalid Slide
ID (3 in a row,
AutoLoader mode
only)
Three consecutive occur-
rences of an invalid slide ID Barcode data on the slide is too
long or too short.
The barcode configuration for
slide ID does not match the
slide IDs used in your labora-
tory.
Check and correct the Slide ID
barcode configuration on the
instrument.
Verify that the Slide Label
Design is set to match the for-
mat used in the lab.
Use and pass the Test Settings
test prior to running samples.
Refer to “Configure Barcodes”
on page 6.44
4052 - Failed to
Read Slide ID (3 in
a row, AutoLoader
mode only)
Three consecutive events of
failure to read a slide ID. No slides present
Slides present with missing or
damaged label.
In AutoLoader mode, this may
be due to laser not functioning
properly.
Mechanical misalignment or
failure of the reader
If slides are present and
labeled contact Technical Sup-
port.
4053 - Cell Transfer
Low (3 in a row,
AutoLoader mode
only)
Three consecutive events of
failure to sip sample from a
vial. Failure with the pneumatic sys-
tem. Contact Technical Support.
4054 - LIS Open (3
in a row,
AutoLoader mode
only)
Three consecutive events of
failure to access the LIS (labo-
ratory information system) LIS file that was specified does
not exist or the path to it is
incorrect.
The NAS (network attached
storage) is not plugged in.
The file has not been put there
from the user’s database.
Verify the NAS is connected.
Verify that the file with this
information was put there.
Table 9.2 Batch Processing Errors
Error Description Possible Cause Corrective Action