Hill-Rom CareAssist P1170, Service Manual

Page: 59 / 197

2.6 Battery Backup Malfunction
Chapter 2: Troubleshooting Procedures
CareAssist™ Bed Service Manual (man330) Page 2 - 17
2
2.6 Battery Backup Malfunction
1. Inspect the date on the battery. Replace if older than 3 years old.
2. Do the following to make sure the controls operate correctly.
a. Connect a known good control (pendant or siderail P.C. board).
The controls operate correctly.
Yes No
↓ →
Go to step 4.
3. Replace the affected controls.
4. Remove the cover of the power supply andmake sure the battery is
properly connected.
The battery is connected properly.
Yes No
↓ →
Connect the battery properly and go to “Function Checks” on
page 2-4.
5. Make sure the battery is charging properly.
Plug the bed into an appropriate power source, and make sure that it
remains connected for at least 12 hours without the batteries being used.
After 12 hours, unplug the bed from its power source.
The bed operates correctly on battery backup after charging.
Yes No
↓ →
Go to step 7.
6. Go to “Final Actions” on page 2-9.
7. Make sure the battery backup is not defective by replacing with a new
battery.
The bed operates correctly with the new battery backup.
Yes No
↓ →
Contact Hill-Rom Technical Support.
8. Replace the power supply (refer to procedure 4.3 on page 4-9). If this
solves the problem perform the “Final Actions” on page 2-9, otherwise
contact Hill-Rom Technical Support.