Grandstream Networks UCM6200 Series, User Manual

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UCM6200 Series User Manual
Version 1.0.20.38
Feature Codes
Voicemail Access Code
•
Default Code: *98
•
Enter *98 and follow the voice prompt. Alternatively, dial *98
followed by the extension and pound (#) to immediately access
the entered extension's voicemail box.
My Voicemail
•
Default Code: *97
•
Press *97 to access the voicemail box.
Agent Pause
•
Default Code: *83
•
Pause the agent in all call queues.
Agent Unpause
•
Default Code: *84
•
Unpause the agent in all call queues.
Paging Prefix
•
Default Code: *81
•
To page an extension, enter the code followed by the extension
number.
Intercom Prefix
•
Default Code: *80
•
To intercom an extension, enter the code followed by the
extension number.
Blacklist Add
•
Default Code: *40
•
To add a number to blacklist for inbound route, dial *40 and
follow the voice prompt to enter the number.
Blacklist Remove
•
Default Code: *41
•
To remove a number from current blacklist for inbound route,
dial *41 and follow the voice prompt to remove the number.
Call Pickup on Ringing
•
Default Code: **
•
To pick up a call for any extension xxxx, enter the code followed
by the extension number xxxx.
Pickup In-call
•
Default Code: *45 (Disabled by default).
•
If “Pickup In-call” feature is enabled, only the extensions added
in “Allowed to seamless transfer” in the extension’s Seamless
Transfer Privilege Control List
” can pick up the call.
Pickup Extension
•
Default Code: *8
•
This code is for the pickup group, which can be assigned for
each extension on the extension configuration page.
•
If there is an incoming call to an extension, the other extensions
within the same pickup group can dial *8 directly to pick up the
call.