Grandstream Networks UCM6200 Series, User Manual

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UCM6200 Series User Manual
Version 1.0.20.38
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Ring in order.
Ring the members with the order configured in ring group list. If the first
member does not answer the call, it will stop ringing the first member and
start ringing the second member.
Music On Hold
Select the “Music On Hold” Class of this Ring Group, “Music On Hold” can be
managed from the “Music On Hold” panel on the left.
Custom Prompt
This option is to set a custom prompt for a ring group to announce to caller.
Click on ‘Prompt’, it will direct the users to upload the customized voice
prompts.
Note : Users can also refer to the page PBX Settings → Voice
Prompt → Custom Prompt , where they could record new prompt or upload
prompt files.
Ring Timeout for Each
Member
Configure the number of seconds to ring each member. If set to 0, it will keep
ringing. The default setting is 30 seconds.
Note:
The actual ring timeout might be overridden by users if the phone has ring
timeout settings as well.
Auto Record
If enabled, calls on this ring group will be automatically recorded. The default
setting is No. The recording files can be accessed from Web
GUI
→ CDR → Recording Files .
Endpoint Call
Forwarding Support
This allows the UCM to work with endpoint-configured call forwarding settings
to redirect calls to ring group. For example, if a member wants to receive calls
to the ring group on his mobile phone, he would have to set his endpoint’s call
forwarding settings to his mobile number. By default, it is disabled.
However, this feature has the following limitations:
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This feature will work only when call forwarding is configured on
endpoints, not on the UCM.
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If the forwarded call goes through an analog trunk, and polarity reversal
is disabled, the other ring group members will no longer receive the call
after it is forwarded.
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If the forwarded call goes through a VoIP trunk, and the outbound route
for it is PIN-protected and requires authentication, the other ring group
members will no longer receive the call after it is forwarded.
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If the forwarded call hits voicemail, the other ring group members will no
longer receive the call.