Gorenje Aqua ECOLOGIC, Instructions For Use, Maintenance And Installation Manual, Page: 92 / 112

ECOLOGIC 30 | instructions for use, maintenance and installation | June 2015
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GENERAL WARRANTY CONDITIONS :
1. We declare:

that the product will function flawlessly in the warranty period, if used in accordance with
the purpose of use, and if enclosed Instructions for use and maintenance will be adhered to;

that, in the warranty period, company Gorenje will, through authorized service companies,
resolve all faults/defects, due to which the device is not working in accordance with purpose,
no later than 45 days from written report of fault or defect;

that a product, not repaired in the aforementioned deadline, will be, at the request of
warranty holder, replaced with a new one, and the warranty period will extend for the time
of the repair;

that authorized service company guarantees warranty conditions with signature and stamp
on published warranty.
2. Calling on the warranty:
Warranty is valid under the condition that:

The customer possesses a valid document (receipt), issued by salesman.

The combustion device was installed by a qualified and/or trained person, who determines if
the device meets all technical characteristics of the system where the device will be installed
to, and must be necessarily in accordance with requirements set forth in the instructions.

The pellet boiler is used in accordance with the instructions for use.
Warranty is called on at the salesman, where you have purchased the device.
Upon claiming fault, provide an accurate description of fault – defect.
3. Period of guaranteeing service and spare parts:

warranty period, in which we guarantee service and spare parts for undisturbed use of the
product, is 7 years from the day of first start-up;

in case of replacing production models ECOLOGIC 30, we guarantee spare parts for your
product for 3 years;

after 7 years, spare parts will be available, but they may be available in different colour than
your product.
4. Warranty is void or does not cover damages, caused by:

Weather, chemical or electrochemical influences, lightning strikes, elementary accidents
and/or natural disasters, incorrect use of the product, insufficient maintenance,
modifications to the product or tampering with the product, unsuitable or inefficient flue and
other reasons not connected to the product, such as incorrect or unsuitable installation;

Burning of materials, which do not correspond with the type of material given in these
instructions;

Any kind of damage caused by/during transport. Therefore, carefully inspect delivered goods
upon reception. If it is damaged, immediately inform the salesman, and record the damage
on admission document or supply order;

If the start-up was performed by a company without appropriate authorization for Gorenje
products;

If the product has been tampered with or repaired by an unauthorized person;

If the user does not comply with the instructions for use and maintenance;

If defects or faults arise on the heating device ECOLOGIC 30 due to defects on equipment of
other manufacturers.