iSXblue/SXBlue II GNSS Series Technical Reference Manual
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Q - What should I do if I can’t resolve the problem after trying to diagnose it myself?
A - You should contact your dealer to see if they have any information that may help to solve the
problem. They may be able to provide some in-person assistance too. If this either isn’t viable or does
not solve the problem, Geneq Technical Support is available during normal business hours to help solve
the problem. You may reach Technical Support at:
Telephone number:
+1-514-354-2511
Fax number:
+1-514-354-6948
E-mail address: [email protected]
Technical Support is available from 8:30 AM to 5:00 PM Eastern Time, Monday to Friday.
7.4
Power, Communication, and Configuration
Q - My iSXBlue/SXBlue II GNSS system doesn’t appear to be communicating, what should I do?
A - This could be one of a few issues:
1.
Examine the iSXBlue/SXBlue II GNSS cables and connectors for signs of damage.
