600-SERIES HARDWARE MANUAL
Trouble Shooting
Chapter-Page
4-2
4.1
Troubleshooting Connectivity and Red-X on Loops
This part covers troubleshooting Controller Connectivity and Red-X on Loops.
The Software and Services initiate connections in a “daisy-chain” fashion to each
other.
Part 3.2 of this chapter contains troubleshooting tips for services; also see the
diagram provided in this chapter, section 3.3. Chapter 4 covers the Event Service in
detail.
The main GCS Services are covered in the main SG Software Manual in
chapter 11.
The GCS Services know where the Event Service is located for the Controllers
based on Loop Programming in the Software Loop Properties screen.
Chapter 3
Step-10 and Step-11 have tips on software programming. The in-depth software
programming instructions are found in the Main SG Software Manual.
The Controllers initiate their connections to the Event Server/Service.
The
controller knows the Event Server IP Address (which must be static) to connect with
based on the programming done in Chapter 3 Step-6.
a. The software should generate a ‘panel not connected’ event provided the panel
is programmed correctly at the software.
Chapter 4 covers the Event Service in
detail. Section 3.3 provides troubleshooting tips for configuring the CPU and Chapter 2
Covers instructions for configuring the CPU in detail.
SG 8 or higher supports the 600 Controller using the GCS Event Service in tandem with
the GCS Communication Server (and other core services) for logging events to the SG
Database and SG Event Monitoring Screens. See the key points in the following notes:
