Fujitsu Fi-7030 Operator'S Manual Download

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Appendix

Chapter 7 Troubleshooting

How to Load
Documents

How to Use the
Operator Panel

Various Ways to
Scan

Daily Care

Operational
Settings

Replacing the
Consumables

Scanner
Overview

Troubleshooting

This section describes the actions to take for troubles that may
occur while you are using the scanner. Please check the
following items before you request a repair. If the problem
persists, check each item in

"7.4 Before You Contact the

Scanner Service Provider" (page 104)

, and then contact your

FUJITSU scanner dealer or an authorized FUJITSU scanner
service provider.
The following are some examples of troubles that you may
experience.

7.3 Troubleshooting

Symptoms

"Scanner cannot be powered ON." (page 85)

"The Function Number Display or the [Power] button or both switch off."
(page 86)

"Scanning does not start." (page 87)

"Scanning takes a long time." (page 88)

"Image quality is poor." (page 89)

"Quality of scanned text or lines is unsatisfactory." (page 90)

"Images are distorted or not clear." (page 91)

"Vertical streaks appear on the scanned image." (page 92)

"An error ("E" or other letter or number) is already displayed in the
Function Number Display after power-on." (page 93)

"Multifeed error occurs frequently." (page 94)

"Situation in which the document is not fed into the ADF occurs
frequently." (page 96)

"Paper jams/pick errors occur frequently." (page 97)

"Scanned images turn out elongated." (page 98)

"A shadow appears at the top or the bottom of the scanned image."
(page 99)

"There are black traces on the document." (page 100)

"The Carrier Sheet is not fed smoothly./Paper jams occur." (page 101)

"Part of the image appears missing in the case where the Carrier Sheet
is used." (page 103)

Symptoms

Summary of Contents for Fi-7030

Page 1: ...anual explains about the basic operations and handling of the scanner For information on scanner installation and connection refer to the Quick Installation Sheet Explains how to configure settings in the Software Operation Panel Explains about troubleshooting Explains how to replace the consumables Explains how to clean the scanner Explains about various ways of scanning Explains how to use the o...

Page 2: ... Adobe Reader For details refer to the Adobe Acrobat or Adobe Reader Help Use the Page Up key to return to the previous page and the Page Down key to go to the next page Click a blue character string tab or contents index title where the mouse cursor changes into a shape such as to jump to the link Common for All Pages Contents Page Index Page Jumps to the first page of each chapter This tab is on...

Page 3: ...M Quick Installation Sheet paper Explains about scanner installation and setup Operator s Guide this manual PDF Provides detailed information on how to operate and maintain the scanner daily how to replace the consumables and how to troubleshoot problems Included in the Setup DVD ROM Scanner Central Admin User s Guide PDF Explains about the overview installation operation and maintenance of Scanne...

Page 4: ...tates Adobe Acrobat and Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and or other countries Intel Pentium and Intel Core are registered trademarks or trademarks of Intel Corporation in the United States and other countries ABBYY FineReader Engine ABBYY OCR by ABBYY ABBYY and FineReader are trademarks of ABBYY Software Ltd which may be re...

Page 5: ...e as follows Abbreviations Used in This Manual The operating systems and products in this manual are indicated as follows This indication alerts operators of an operation that if not strictly observed may result in severe injury or death This indication alerts operators of an operation that if not strictly observed may result in safety hazards to personnel or damage to the product Name Indication ...

Page 6: ...ng to the user s manual of the scanner application that you are using The screen examples used in this manual are of the PaperStream IP driver The screenshots used in this manual are of Windows 7 The actual windows and operations may differ depending on the operating system Also note that with some scanner models the screens and operations may differ from this manual when you update the PaperStrea...

Page 7: ... 1 1 Main Features 14 1 2 Parts and Functions 15 Front 15 Back 16 Removable Parts 17 Inside ADF 18 1 3 Turning the Power ON OFF 19 How to Turn the Power ON 19 How to Turn the Power OFF 20 1 4 Opening Closing the ADF 21 How to Open the ADF 21 How to Close the ADF 21 1 5 Setting Up the ADF Paper Chute Feeder 22 1 6 Setting Up the Stacker 23 1 7 Power Saving Mode 25 1 8 Basic Flow of Scanning Operati...

Page 8: ...to Be Perforated 39 Conditions for Multifeed Detection 39 Conditions for Mixed Batch Scanning 41 Conditions for Automatic Page Size Detection 43 Conditions for Using the Carrier Sheet 44 Chapter 3 How to Use the Operator Panel 45 3 1 Operator Panel 46 Names and Functions 46 Indications on Function Number Display 47 Chapter 4 Various Ways to Scan 48 4 1 Summary 49 4 2 Scanning Documents of Differen...

Page 9: ...nd Frequency 64 5 2 Cleaning the Outside 65 5 3 Cleaning the Inside 66 Cleaning the ADF with Cleaning Paper 66 Cleaning the ADF with Cloth 67 5 4 Cleaning the Carrier Sheet 71 Chapter 6 Replacing the Consumables 72 6 1 Consumables and Replacement Cycles 73 6 2 Replacing the Roller Set 74 Chapter 7 Troubleshooting 78 7 1 Paper Jam 79 7 2 Error Indications on Operator Panel 81 Temporary Errors 82 De...

Page 10: ...quently 97 Scanned images turn out elongated 98 A shadow appears at the top or the bottom of the scanned image 99 There are black traces on the document 100 The Carrier Sheet is not fed smoothly Paper jams occur 101 Part of the image appears missing in the case where the Carrier Sheet is used 103 7 4 Before You Contact the Scanner Service Provider 104 General 104 Error Status 104 7 5 Checking the ...

Page 11: ...p Boundary 130 Scanning at High Altitude High Altitude Mode 131 Setting the Image Quality for Scanning Image Quality Mode 131 8 6 Settings Related to Multifeed Detection 132 Specifying a Multifeed Detection Method Multifeed 132 Specifying the Area to Detect Multifeed Document check area specification for Multifeed Detection 134 Specifying an Area Not to Detect Multifeed Intelligent Multifeed Funct...

Page 12: ... to Load Documents How to Use the Operator Panel Various Ways to Scan Operational Settings Replacing the Consumables Scanner Overview Daily Care Troubleshooting A 4 Scanner Options 148 A 5 Uninstalling the Software 149 Contact for Inquiries 150 Glossary 151 Index 161 ...

Page 13: ...ter 1 Scanner Overview This chapter explains about the names and functions of the scanner components as well as the methods for basic operations 1 1 Main Features 14 1 2 Parts and Functions 15 1 3 Turning the Power ON OFF 19 1 4 Opening Closing the ADF 21 1 5 Setting Up the ADF Paper Chute Feeder 22 1 6 Setting Up the Stacker 23 1 7 Power Saving Mode 25 1 8 Basic Flow of Scanning Operation 26 1 9 ...

Page 14: ...h different paper weights and sizes avoiding potential work loss Intelligent Multifeed function When there is paper of the same size attached to a designated location on the page the Intelligent Multifeed function enables the scanner to recognize the location of the attachment This allows you to continue scanning instead of pausing the scan by detecting every paper attachment as multifeed Furtherm...

Page 15: ...k the status For details refer to Chapter 3 How to Use the Operator Panel page 45 ADF Automatic Document Feeder Pulls and feeds the documents one sheet at a time from the ADF paper chute feeder Open this to replace consumables or to clean the inside of the scanner Side Guides Positions the documents in place when the documents are loaded in the ADF paper chute feeder as they are fed into the scann...

Page 16: ...erational Settings Replacing the Consumables Scanner Overview Back USB Connector Used to connect a USB cable Security Cable Slot Used to connect an anti theft security cable commercially available Ventilation Port Holes for ventilating hot air from inside the scanner Power Connector Used to connect the power cable Power cable refers to the AC cable and AC adapter connected together ...

Page 17: ...tion Index Contents TOP 17 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Removable Parts Pick Roller ADF Paper Chute Feeder Brake Roller ...

Page 18: ...ad Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Inside ADF Glass 2 Pick Roller 2 Ultrasonic Sensor 2 Feed Roller 2 Eject Roller 2 Brake Roller 2 Plastic Idler Roller 4 Document Sensor ...

Page 19: ... panel changes in the following order 8 P 0 1 The scanner is ready when the Function Number Display shows 1 1 3 Turning the Power ON OFF HINT The method by which the scanner is powered on off can be specified from one of the following Press the Power button on the operator panel Use an AC power strip to control power supply for peripherals such as a scanner in accordance with the computer s power ...

Page 20: ...ts How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview How to Turn the Power OFF 1 Press the Power button on the operator panel for more than 2 seconds The scanner is turned off and the Power button switches off ...

Page 21: ... Open the ADF 1 Remove all documents from the ADF paper chute feeder 2 Pull the ADF release tab towards you to open the ADF How to Close the ADF 1 Close the ADF Push the center of the ADF until it locks in place 1 4 Opening Closing the ADF When the ADF is open it might close accidentally Be careful not to get your fingers caught ADF Release Tab Be careful not to get your fingers caught when closin...

Page 22: ... the Consumables Scanner Overview When you start a scan documents that are loaded in the ADF paper chute feeder are fed into the ADF one by one Using the chute extensions will keep the documents straight and feed them smoothly 1 Pull out the chute extensions 1 5 Setting Up the ADF Paper Chute Feeder HINT Make sure to hold the scanner while you pull out the chute extensions Chute Extension 2 Chute ...

Page 23: ...eshooting Operational Settings Replacing the Consumables Scanner Overview When you start a scan documents that are loaded in the ADF paper chute feeder are ejected onto the stacker one by one Using the stacker and stacker extension will keep the documents straight and stack them neatly 1 Bring down the stacker from the top towards you 1 6 Setting Up the Stacker Stacker ...

Page 24: ...tion Index Contents TOP 24 How to Load Documents How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview 2 Slide out the stacker extension towards you Stacker Extension ...

Page 25: ...e power consumption until the next scan To prevent the scanner from being turned off automatically clear the Power off after a certain period of time check box in Device Setting on the Software Operation Panel For details refer to Waiting Time to Enter Power Saving Mode Power saving page 139 To turn the power back on after the power is turned off automatically press the Power button on the operato...

Page 26: ...ng application PaperStream Capture ScanSnap Manager for fi Series Scanning procedures and operations slightly vary depending on the image scanning application For details refer to the image scanning application manual The following describes the normal procedure for scanning 1 Turn on the scanner For details refer to 1 3 Turning the Power ON OFF page 19 2 Load documents in the ADF paper chute feed...

Page 27: ...r For some image scanning applications selection of a scanner may not be needed 6 In the setup window for the scanner driver configure the scan settings For some image scanning applications the setup window for the scanner driver may not appear 7 Scan the documents with the image scanning application ATTENTION When the scanner and the computer are communicating for instance during scanning do not ...

Page 28: ...perStream IP ISIS Bundle By defining scan settings as document profiles you can customize the settings according to your preference ScanSnap Manager for fi Series An image scanning application which uses the scan settings dedicated to ScanSnap Manager for fi Series PaperStream IP TWAIN is required for this application Using this application makes it easy to create an image file a PDF JPG or search...

Page 29: ... 32 bit 64 bit Service Pack 1 Windows 7 Professional 32 bit 64 bit Service Pack 1 Windows 7 Enterprise 32 bit 64 bit Service Pack 1 Windows 7 Ultimate 32 bit 64 bit Service Pack 1 Windows Server 2012 Standard 64 bit 1 Windows Server 2012 R2 Standard 64 bit 1 Windows 8 32 bit 64 bit 1 Windows 8 Pro 32 bit 64 bit 1 Windows 8 Enterprise 32 bit 64 bit 1 Operating system Windows 8 1 32 bit 64 bit inclu...

Page 30: ...ded When Installation Recommended is selected the following software is installed PaperStream IP TWAIN PaperStream IP TWAIN x64 Software Operation Panel Error Recovery Guide PaperStream Capture Manuals Scanner Central Admin Agent fi Series Online Update 1 Turn on the computer and log onto Windows as a user with administrator privileges 2 Insert the Setup DVD ROM into the DVD drive The fi Series Se...

Page 31: ...s Replacing the Consumables Scanner Overview Installation Custom 1 In the same way as in Installation Recommended page 30 perform steps 1 through 2 2 Click the Installation Custom button 3 Check the displayed contents and click the Next button 4 Select the check boxes for the software to be installed and click the Next button 5 Install the software following the instructions displayed on the scree...

Page 32: ... Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview How to Load Documents Chapter 2 How to Load Documents This chapter explains how to load documents on the scanner 2 1 Loading Documents 33 2 2 Documents for Scanning 35 ...

Page 33: ... for Mixed Batch Scanning page 41 or Documents with Different Widths page 50 2 Check the number of sheets Up to 50 sheets can be loaded with paper weight of 80 g m2 20 lb and thickness of the document stack under 5 mm For details refer to Loading Capacity page 38 2 Fan the documents 1 Grab a stack of documents which should be 5 mm or less 2 Hold both ends of the documents and fan them a few times ...

Page 34: ...d slide out the stacker extension towards you according to the length of the documents For details refer to 1 6 Setting Up the Stacker page 23 3 Load documents in the ADF paper chute feeder Load the documents face down in the ADF paper chute feeder 4 Adjust the side guides to the width of the documents Do not leave space between the side guides and the documents Otherwise the documents may be fed ...

Page 35: ...other than the above make sure to test with the same type of paper first to check if the document can be scanned Paper Weight Thickness The following paper weights can be used 40 to 209 g m2 11 to 56 lb 127 to 209 g m2 34 to 56 lb for A8 size 0 76 mm 0 03 in or less for plastic cards embossed cards can be used Precautions The following types of documents may not be scanned successfully Documents o...

Page 36: ...a photo sticky note on the document contacts these parts during scanning The surface of the document may be damaged when gloss papers such as photographs are scanned The light of the LED may reflect brightly when gloss papers are scanned When you scan plastic cards take note of the following Plastic cards should be within the following specifications ISO7810 ID 1 type compliant Size 85 6 53 98 mm ...

Page 37: ...the rollers frequently Otherwise the rollers will be contaminated which may leave black traces on the document or cause feeding errors For details about cleaning refer to Chapter 5 Daily Care page 62 If multifeeds pick errors or paper jams occur frequently refer to 7 3 Troubleshooting page 84 When you scan documents with the ADF all documents must be flat on the leading edge Make sure that curls o...

Page 38: ...rview How to Load Documents Contents Loading Capacity The number of sheets that can be loaded in the ADF paper chute feeder is determined by the paper size and paper weight See the graph below 50 45 38 31 19 60 60 60 50 40 30 20 0 40 64 80 75 90 105 127 209 Capacity sheets A4 size Paper weight g m2 Unit Conversion g m2 40 64 75 80 90 105 127 209 lb 11 17 1 20 3 21 5 24 28 34 56 1 kg 34 4 55 65 69 ...

Page 39: ...ch holes within 35 mm 1 97 in over the center of the document See Fig 1 page 39 Do not attach other documents within 50 mm 1 97 in over the center of the document See Fig 2 page 40 Detection by Length Load documents of the same length in the ADF paper chute feeder Variance in document lengths 1 or less Do not punch holes within 35 mm 1 97 in over the center of the document See Fig 1 page 39 Detect...

Page 40: ...ts such as plastic cards will be falsely detected as multifeed To scan such documents disable the multifeed window display function of the scanner driver the Intelligent Multifeed function or the multifeed detection setting Center Top Reference point Feed direction Front side Unit mm Bottom 50 HINT Accuracy of multifeed detection may drop with some documents Multifeed cannot be detected for the to...

Page 41: ...ers brands are mixed it affects the feeding performance as the difference in the friction coefficient increases The following friction coefficients are recommended 0 35 to 0 60 reference value for paper friction coefficient Document Position Use paper sizes that fit the 39 mm width of the pick roller in the center Paper Size When you scan a mixed batch with different sizes not feeding the document...

Page 42: ...er note that not feeding the documents straight may cause troubles such as paper jams or part of the image to appear missing It is recommended that you check the documents thoroughly before scanning and also check the image if the document was skewed LTR Letter size P Portrait L Landscape Maximum size LTR P A4 P A5 L B5 P B6 L A5 P A6 L B6 P B7 L A6 P A7 L B7 P B8 L A7 P A8 L B8 P A8 P Width mm 1 ...

Page 43: ...st documents of the batch between the side guides Conditions for Automatic Page Size Detection Automatic Page Size Detection does not work with the following types of documents Non rectangular documents Automatic Page Size Detection may not work with the following types of documents Thin paper 52 g m2 14 lb or less White documents with glossy edges Documents with darkish gray edges ATTENTION B8 po...

Page 44: ...an a double page spread document with the Carrier Sheet in high resolution In that case specify a lower resolution and try scanning again Do not write on color stain or cut the end with a black and white pattern on the Carrier Sheet Otherwise the Carrier Sheet may not be recognized correctly Do not place the Carrier Sheet upside down Otherwise a paper jam may occur and damage the Carrier Sheet and...

Page 45: ...ocuments How to Use the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview Chapter 3 How to Use the Operator Panel This chapter explains how to use the operator panel 3 1 Operator Panel 46 ...

Page 46: ...aving mode Send to Button 1 2 Launches the linked application software Clears the displayed error indication Pauses the scan Scan Stop Button 1 Launches the linked application software Clears the displayed error indication Cancels the scan while scanning by pressing this button Resumes the scan Power Button Turns the power on off Lights in green when the scanner is turned on Function Button Switch...

Page 47: ...y returns to the ready status 1 For details about how to close the ADF refer to 1 4 Opening Closing the ADF page 21 If the display does not return to the ready status 1 even after the ADF is closed turn the power off then back on If the problem still persists contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider P Flashing Indicates that the Send to button was press...

Page 48: ...acing the Consumables Scanner Overview Various Ways to Scan Chapter 4 Various Ways to Scan This chapter explains how to configure scanner settings and scan different types of documents with the image scanning application 4 1 Summary 49 4 2 Scanning Documents of Different Types and Sizes 50 4 3 Advanced Scanning 56 4 4 Customizing the Scanner Settings 57 ...

Page 49: ...g documents Scanning Documents of Different Types and Sizes Documents with Different Widths page 50 Documents Larger than A4 Size page 51 Scanning Photographs and Clippings page 53 Long Page Scanning page 55 Advanced Scanning Feeding Documents Manually in the ADF page 56 Customizing the Scanner Settings Using a Button on the Scanner to Start Scanning page 57 Ignoring Multifeed for a Set Pattern pa...

Page 50: ...fer to Chapter 2 How to Load Documents page 32 4 2 Scanning Documents of Different Types and Sizes ATTENTION When you scan a mixed batch with different widths some of the smaller documents may be skewed or not fed into the ADF In that case separate the documents by their widths and scan them in different batches HINT For details about the conditions for documents that can be scanned in a mixed bat...

Page 51: ...rrier Sheet can be used to scan documents larger than A4 Letter size such as A3 or B4 By folding the document in half and scanning in duplex mode the two sides are merged into a single image 1 Place the document inside the Carrier Sheet 1 Fold the document in half so that the sides to be scanned are facing out Fold it firmly and smooth out any creases Otherwise it may cause the document to skew wh...

Page 52: ...eet face down with the end which has the black and white pattern placed as the leading edge in the ADF paper chute feeder Secure the Carrier Sheet with the side guides to avoid skewing 3 In the scanner driver configure the scan settings for using the Carrier Sheet For details refer to the scanner driver s Help For some image scanning applications the setup window for the scanner driver may not app...

Page 53: ...er from the top These symptoms may be improved when you perform the following Fold the document firmly Align the edges of the document neatly with the edges of the Carrier Sheet Turn over the Carrier Sheet to the other reverse side When Automatic is specified for Paper Size the closest standard size A3 B4 or Double Letter is selected from the same drop down list Note that the size of the image may...

Page 54: ...ut at the center of the page in the size specified in Paper Size When Automatic is specified for Paper Size the closest standard size is selected from the same drop down list Note that the size of the image may become smaller than the original document depending on the document scanned or part of the image may appear missing Example When an A5 size image is printed in the center of an A4 size docu...

Page 55: ...ng page For details refer to the scanner driver s Help For some image scanning applications the setup window for the scanner driver may not appear 3 Scan the document with the image scanning application For details refer to the image scanning application manual ATTENTION Long page documents should be loaded one sheet at a time in the ADF paper chute feeder When you scan long pages take note of the...

Page 56: ...such as magazine or newspaper clippings that cannot be loaded together 1 Enable manual feeding in the Software Operation Panel For details refer to Waiting Time in Manual Feed Mode Manual feed timeout page 138 2 Load a document in the ADF paper chute feeder For details refer to Chapter 2 How to Load Documents page 32 3 Scan the document with the image scanning application For details refer to the ...

Page 57: ...2 Display the Control Panel window Windows Vista Windows Server 2008 Windows 7 Click Start menu Control Panel Windows Server 2012 Windows 8 Right click the Start screen and select All apps on the app bar Control Panel under Windows System Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen Control Panel under Windows System To display move the mouse cursor Windows 1...

Page 58: ...nch the selected application Using the Send to button Press the Function button to change the number in the function number display Match the number with the event configured in the computer Send to 1 to Send to 9 For example to execute the Send to 2 event the function number display shows 2 Press the Send to button to launch the selected application HINT To configure multiple events repeat steps ...

Page 59: ... panel on the scanner In the other mode you can suppress multifeeds automatically by letting the scanner memorize the location and the length of the attachment Intelligent Multifeed Function The following three modes are available Select the mode in the Software Operation Panel For details refer to Specifying an Area Not to Detect Multifeed Intelligent Multifeed Function page 137 Sticky Note Recei...

Page 60: ...ve the document 2 If you open the ADF to remove the document close it For details refer to 1 4 Opening Closing the ADF page 21 When the ADF is closed indication on the function number display of the operator panel changes as follows When a multifeed occurs J and 2 appear alternately When a document is ejected The function number flashes 3 Load the documents back in the ADF paper chute feeder If a ...

Page 61: ...d as multifeed and continues scanning When a paper attachment of a similar pattern is detected multifeed detection is automatically suppressed 1 2 Auto mode 2 Bypass by length Memorizes the length of the longest paper attachment that was detected as multifeed and continues scanning When a paper attachment of the same length or shorter is detected multifeed detection is automatically suppressed 2 1...

Page 62: ...he Outside 65 5 3 Cleaning the Inside 66 5 4 Cleaning the Carrier Sheet 71 Do not use aerosol spray or spray that contains alcohol Paper dust blown up by strong air from the spray may enter inside the scanner which may cause the scanner to fail or malfunction Also note that sparks generated by static electricity may cause a fire The inside of the ADF becomes very hot when the scanner is being used...

Page 63: ...rt No Notes Cleaner F1 PA03950 0352 100 ml Moisten a cloth or Cleaning Paper with this liquid to wipe the scanner clean It may take a long time to dry if an excessive amount of Cleaner F1 is used Use it in small quantity Wipe off the cleaner completely to leave no residue on the cleaned parts Cleaning Paper CA99501 0012 10 sheets Use this non woven sheet with Cleaner F1 Cleaning Wipe PA03950 0419 ...

Page 64: ...ler Glass Ultrasonic sensor Feed roller Eject roller ATTENTION Cleaning cycles may vary depending on the condition of the documents Also cleaning must be performed more frequently when the following types of documents are scanned Smooth faced documents such as coated paper Documents with printed text graphics that almost cover the entire surface Chemically treated documents such as carbonless pape...

Page 65: ...a piece of dry cloth a cloth moistened with Cleaner F1 mild detergent or a sheet of Cleaning Wipe 5 2 Cleaning the Outside ATTENTION To avoid deformation and discoloration never use paint thinner or any other organic solvents Be careful not to let any moisture or water inside the scanner during cleaning It may take a long time to dry if an excessive amount of Cleaner F1 mild detergent is used Use ...

Page 66: ...on which the toner is not sufficiently fused 1 Turn on the scanner For details refer to 1 3 Turning the Power ON OFF page 19 2 Spray the Cleaning Paper with Cleaner F1 3 Pull out the chute extensions according to the length of the Cleaning Paper For details refer to 1 5 Setting Up the ADF Paper Chute Feeder page 22 4 Bring down the stacker and slide out the stacker extension towards you according ...

Page 67: ... ADF and it may cause scanning errors Cleaning should be performed approximately every 3 000 sheets scanned Note that this guideline varies depending on the types of documents you scan For instance it may be necessary to clean the scanner more frequently when you scan documents on which the toner is not sufficiently fused 1 Turn off the scanner and wait for at least 15 minutes For details refer to...

Page 68: ...erview 3 Open the ADF For details refer to 1 4 Opening Closing the ADF page 21 4 Clean the following locations with a cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe When the ADF is open it might close accidentally Be careful not to get your fingers caught Glass 2 Also on the ADF paper chute Pick Roller 2 Ultrasonic Sensor 2 Also on the ADF paper chute Plastic Idler Roller 4 Feed Rolle...

Page 69: ...e roller will affect the feeding performance Glass 2 Gently wipe the dirt and dust off the surface of the glass sections Pick Roller 2 Gently wipe off any dirt or dust along the grooves as you rotate the roller manually taking care not to damage the roller surface Make sure that it is wiped properly because black residue on the roller will affect the feeding performance Feed Roller 2 Eject Roller ...

Page 70: ...time to rotate the rollers Make sure that it is wiped properly because black residue on the roller will affect the feeding performance As a guideline pressing the Send to and Scan Stop buttons seven times simultaneously will rotate the feed eject rollers one revolution 5 Close the ADF For details refer to 1 4 Opening Closing the ADF page 21 6 Reset the counter for the scanned sheets after cleaning...

Page 71: ... Carrier Sheet dirt and dust will accumulate on the surface and the inside Clean it regularly because it may result in scanning errors 5 4 Cleaning the Carrier Sheet ATTENTION Make sure that the Carrier Sheet is not creased To avoid deformation and discoloration never use paint thinner or any other organic solvents Do not use force to rub against the Carrier Sheet because it may be damaged or defo...

Page 72: ...les Chapter 6 Replacing the Consumables This chapter describes how to replace the consumables for the scanner 6 1 Consumables and Replacement Cycles 73 6 2 Replacing the Roller Set 74 The inside of the ADF becomes very hot when the scanner is being used Before you replace the consumables make sure you turn off the power unplug the power cable and wait at least 15 minutes for the inside of the ADF ...

Page 73: ...anned after the consumables brake roller pick roller are replaced which allows you to check the status on each consumable For details refer to 8 4 Settings Related to Sheet Counters page 122 Note that the suggested replacement cycles are guidelines for using A4 80 g m2 20 lb wood free or wood containing paper as these cycles vary depending on the type of documents scanned and how often the scanner...

Page 74: ...er in the following procedure 1 Turn off the scanner and wait for at least 15 minutes For details refer to 1 3 Turning the Power ON OFF page 19 2 Unplug the power cable 3 Remove all documents from the ADF paper chute feeder 4 Open the ADF For details refer to 1 4 Opening Closing the ADF page 21 5 Replace the brake roller 1 Open the cover Hold both ends of the cover and open it in the direction of ...

Page 75: ...ft the right side of the roller first then pull out the shaft from the slot on the left 3 Remove the brake roller from its shaft 4 Attach a new brake roller on the shaft Insert the protrusion on the shaft into the slot 5 Attach the shaft back in the scanner Insert the left end of the shaft into the hole in accordance with the hole shape and then attach the right side of the shaft 2 1 Shaft Brake R...

Page 76: ...eet guide Slide the side guides all the way and pull the sheet guide open from the dip 2 Rotate the bushing in the direction of the arrow 3 Remove the pick roller Lift up the bushing side of the pick roller slightly about 5 mm move it towards the bushing and pull it out ATTENTION Confirm that the brake roller is installed properly Otherwise it may cause feeding errors such as paper jams Dip Sheet ...

Page 77: ...direction of the arrow 6 Close the sheet guide Make sure that both ends of the sheet guide are locked firmly 7 Close the ADF For details refer to 1 4 Opening Closing the ADF page 21 8 Plug the power cable and turn on the scanner For details refer to 1 3 Turning the Power ON OFF page 19 9 Reset the sheet counter in the Software Operation Panel For details refer to Resetting the Sheet Counters page ...

Page 78: ...asures against paper jams and other troubles items to check before contacting your scanner service provider and how to read the product labels on the scanner 7 1 Paper Jam 79 7 2 Error Indications on Operator Panel 81 7 3 Troubleshooting 84 7 4 Before You Contact the Scanner Service Provider 104 7 5 Checking the Product Labels 106 ATTENTION For details about other errors troubles that are not cove...

Page 79: ...e 21 7 1 Paper Jam Do not use force to pull out the jammed document and make sure to open the ADF first Be careful not to touch any sharp parts upon removing jammed documents Be careful not to get things such as hair a tie or necklaces caught inside the scanner The inside of the ADF may become extremely hot during operation When the ADF is open it might close accidentally Be careful not to get you...

Page 80: ...erational Settings Replacing the Consumables Scanner Overview Troubleshooting ATTENTION Confirm that the ADF is closed properly Otherwise the document may not be fed into the ADF Occasionally when scanning is complete or canceled documents may remain in the ADF without any error message displayed In that case remove the documents by following the above steps 1 to 4 ...

Page 81: ...eshooting by a service engineer While a temporary error is displayed you can clear the error display by pressing the Scan Stop button or the Send to button Note that a paper jam message disappears after a certain period of time elapses if there are no documents Ready status in the scanner If the Error Recovery Guide is installed in the computer the Error Recovery Guide window appears when the Wind...

Page 82: ... 79 2 Check if the document is suitable for scanning by ADF For details refer to 2 2 Documents for Scanning page 35 J2 Multifeed occurred Press the Send to button on the operator panel to eject the documents Display Description Action U4 The ADF was opened during scanning Close the ADF and reload the documents Display Description Action E2 An optical error ADF front occurred 1 Clean the glass sect...

Page 83: ... write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider C8 An internal communication error of the scanner occurred Display Description Action H0 A motor circuit error occurred Turn the scanner off then back on If the problem persists write down the displayed error code and contact your FUJITSU scanner dealer or an authorized FU...

Page 84: ...ge 85 The Function Number Display or the Power button or both switch off page 86 Scanning does not start page 87 Scanning takes a long time page 88 Image quality is poor page 89 Quality of scanned text or lines is unsatisfactory page 90 Images are distorted or not clear page 91 Vertical streaks appear on the scanned image page 92 An error E or other letter or number is already displayed in the Fun...

Page 85: ...leshooting Scanner cannot be powered ON Is the power cable connected properly No Connect the power cable properly Yes Did you press the Power button on the scanner s operator panel No Press the Power button on the operator panel Yes If the problem persists check the items in 7 4 Before You Contact the Scanner Service Provider page 104 first then contact your FUJITSU scanner dealer or an authorized...

Page 86: ...power saving mode by one of the following methods Load a document in the ADF paper chute feeder Press any button on the operator panel Note that pressing the Power button for more than 2 seconds will turn the power off Perform scanning from an application If the scanner has been automatically turned off The Function Number Display and the Power button light are off Turn on the scanner For details ...

Page 87: ...irmly If the document is caught in the ADF remove the document and close the ADF Yes Is the USB cable connected properly No Connect the USB cable properly For details refer to the Quick Installation Sheet Yes Is the connector on the USB cable broken or damaged Yes Use a new cable and make sure that it is connected properly No Does scanning start after turning the scanner off then back on Yes The s...

Page 88: ...ou can check the type of the USB port that the USB cable is connected to by selecting Interface Currently connected interface in Device Info of the Software Operation Panel Connect the USB cable to the USB 2 0 port No Did you start a scan while the computer was unstable for example immediately after computer start up or logon Yes When you start or log onto the computer wait a while before starting...

Page 89: ...ack white a picture or a photo Did you configure the settings in the scanner driver to scan in black white mode Yes Configure the scan settings that do not binarize output in black and white in the scanner driver and then perform a scan 1 No Are the glass sections inside the ADF clean No Clean the inside of the ADF For details refer to Chapter 5 Daily Care page 62 Yes If the problem persists check...

Page 90: ...r 5 Daily Care page 62 Yes Is the resolution appropriate No Specify a higher resolution in the scanner driver Yes Did you configure the settings in the scanner driver to scan in grayscale or color mode Yes Configure the settings in the scanner driver to scan in black white mode 1 No Is there any foreign matter such as dust or paper dust on the document Yes Remove any foreign matter off the documen...

Page 91: ... the top of the ADF or place any heavy objects on the ADF during scanning No Is a scan performed on a place that is unstable or vibrates Yes Perform a scan on a place that is stable and does not vibrate No Is the scanner placed on a flat level surface Are the rubber pads attached on the bottom of the scanner No Either place the scanner on a flat and level surface or attach the rubber pads on the b...

Page 92: ...or details refer to Chapter 5 Daily Care page 62 No Does the vertical streak disappear when you set a lower resolution Yes Specify a lower resolution No Is there any foreign matter such as dust or paper dust on the document Yes Remove any foreign matter off the document Foreign matter may get on the glass sections inside the ADF and may cause vertical streaks to appear on the scanned image No If t...

Page 93: ...ng correctly Yes Is the letter c flashing on the Function Number Display while the LED indicator is flashing Yes Close the ADF firmly For details refer to 1 4 Opening Closing the ADF page 21 If the indication does not return to the ready status 1 after you closed the ADF check the items in 7 4 Before You Contact the Scanner Service Provider page 104 first then contact your FUJITSU scanner dealer o...

Page 94: ...e conditions for an accurate detection No Fulfill the conditions for an accurate multifeed detection For details refer to Conditions for Multifeed Detection page 39 Also specify the multifeed detection area if necessary Specifying the Area to Detect Multifeed Document check area specification for Multifeed Detection page 134 Yes Did you scan a plastic card or any other thick document Yes To scan s...

Page 95: ... 1 clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care page 62 Yes Are the consumables 1 worn out Yes Check the consumable counters and replace the consumables if necessary For details refer to Chapter 6 Replacing the Consumables page 72 No Is the scanner used at 2 000 m or higher altitudes Yes Select Enable for High Altitude Mode 2 in Device Setting 2 on the Software Operat...

Page 96: ...d you fan the documents before loading them in the ADF paper chute feeder No Fan the documents before loading them Or reduce the amount of documents Yes Are the consumables 1 installed correctly No Install the consumables 1 correctly For details refer to Chapter 6 Replacing the Consumables page 72 Yes Are the consumables 1 clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care ...

Page 97: ...ter inside the ADF Yes Clean the ADF If there is any foreign matter in the ADF remove it For details refer to Chapter 5 Daily Care page 62 No Are the consumables 1 installed correctly No Install the consumables 1 correctly For details refer to Chapter 6 Replacing the Consumables page 72 Yes Are the consumables 1 clean No Clean the consumables 1 For details refer to Chapter 5 Daily Care page 62 Yes...

Page 98: ...uments that meet the requirements For details refer to 2 2 Documents for Scanning page 35 Yes Are the consumables 1 worn out Yes Check the consumable counters and replace the consumables if necessary For details refer to Chapter 6 Replacing the Consumables page 72 No Have you adjusted the offset vertical magnification No In Device Setting of the Software Operation Panel adjust the offset in feed d...

Page 99: ...tion For details refer to Adjusting the Position to Start the Scan Offset Vertical Magnification Adjustment page 126 Yes Did you use the Page Edge Filler function to fill out the shadow around the edge No In the scanner driver or in Device Setting 2 of the Software Operation Panel use the Page Edge Filler function to fill out the shadow around the edge For details refer to Removing Shadows Streaks...

Page 100: ...nts written in lead pencil make sure to clean the rollers frequently Otherwise the rollers will be contaminated which may leave black traces on the document or cause feeding errors For details refer to Chapter 5 Daily Care page 62 No Are the glass sections and rollers inside the ADF clean No Clean the inside of the ADF For details refer to Chapter 5 Daily Care page 62 Yes If the problem persists c...

Page 101: ...chasing the Carrier Sheet contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider Yes Did you start the scan after loading the Carrier Sheet in the ADF paper chute feeder No Start the scan after loading the Carrier Sheet in the ADF paper chute feeder For details refer to Documents Larger than A4 Size page 51 or Scanning Photographs and Clippings page 53 Yes Are the gl...

Page 102: ...the brake roller and the pick roller No continued Did you place a thick document inside the Carrier Sheet Yes Some papers may be too thick to place inside the Carrier Sheet Use documents that meet the requirements For details refer to Conditions for Using the Carrier Sheet page 44 No If the problem persists check the items in 7 4 Before You Contact the Scanner Service Provider page 104 first then ...

Page 103: ...such as photos or postcards in the Carrier Sheet for scanning Yes Place only one document at a time in the Carrier Sheet No Does the fold line of the document hang off the Carrier Sheet Yes Part of the image around where the document is folded may appear missing Place the document so its fold line is set about 1 mm inside from the edge of the Carrier Sheet No If the problem persists check the item...

Page 104: ... Before You Contact the Scanner Service Provider Item Findings Scanner model name Example fi 7030 For details refer to 7 5 Checking the Product Labels page 106 Serial No Example XXXX000001 For details refer to 7 5 Checking the Product Labels page 106 Date of manufacture Example 2016 04 April 2016 For details refer to 7 5 Checking the Product Labels page 106 Date of purchase Symptom Frequency of tr...

Page 105: ... Scanner Overview Troubleshooting Image Quality Issues Other Item Findings Scanner driver and version Interface controller Operating system Windows Application Example PaperStream Capture Scanning sides Example front back both Resolution Example 600 dpi 75 dpi Image mode Example color grayscale black white Item Findings Can you send the output image and a photo that shows the paper condition by e ...

Page 106: ...ator Panel Various Ways to Scan Daily Care Operational Settings Replacing the Consumables Scanner Overview Troubleshooting This section explains about the product labels on the scanner Location The label is located on the back of the scanner Label example Shows the scanner information 7 5 Checking the Product Labels Label ...

Page 107: ... chapter explains how to use the Software Operation Panel to configure the scanner settings 8 1 Starting Up the Software Operation Panel 108 8 2 Password Setting 110 8 3 Configuration Items 116 8 4 Settings Related to Sheet Counters 122 8 5 Settings Related to Scanning 126 8 6 Settings Related to Multifeed Detection 132 8 7 Settings Related to Waiting Time 138 8 8 Settings Related to Power ON OFF ...

Page 108: ...ista Windows Server 2008 Windows 7 Click Start menu All Programs fi Series Software Operation Panel Windows Server 2012 Windows 8 Right click the Start screen and select All apps on the app bar Software Operation Panel under fi Series Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen and select Software Operation Panel under fi Series To display move the mouse cur...

Page 109: ... Software Operation Panel icon is displayed in the menu that appears when you click in the notification area To have the Software Operation Panel icon always displayed in the notification area drag the icon and drop it onto the notification area The notification area is located at the far right of the taskbar Procedures from here will be explained under the assumption that the Software Operation P...

Page 110: ... no password is set In order to prevent unnecessary changes to the settings a password can be used to restrict user operations Setting a Password Set a password in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter a new password then again to confirm and click the OK...

Page 111: ...the Software Operation Panel to View Only mode in the following procedure 1 Set a password For details refer to Setting a Password page 110 2 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Software Operation Panel enters View Only mode HINT In View Only mode a check mark appears next to View Only mode in the menu that is displayed...

Page 112: ...de in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select View Only mode from the menu The Password setting window appears 2 Enter the current password and click the OK button View Only mode is cleared and the scanner settings can now be changed HINT When you exit View Only mode the check mark next to View Only mode disappears from the menu t...

Page 113: ...rocedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note that only alphanumeric chara...

Page 114: ...ettings Clearing the Password Clear the password in the following procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the current password and click the OK button The Password setting window appears 3 Leave both fields blank and click the OK button A confirmation message appears 4 C...

Page 115: ...ing procedure 1 Right click the Software Operation Panel icon in the notification area and select Password Setting from the menu The Password setting window appears 2 Enter the default password which is fi scanner and click the OK button The Password setting window appears 3 Enter a new password then again to confirm and click the OK button Up to 32 characters can be used for the password Note tha...

Page 116: ...erational Settings The Software Operation Panel allows the configuration of the following settings for the scanner that is connected to the computer Device Setting 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting Items that can be configured in the above window are shown in the ne...

Page 117: ...Range 5 to 235 min in increments of 5 15 min Power off after a certain period of time Select to set the scanner to turn the power off automatically if the scanner is left on for a certain period of time without being used Specify the timeout period for the scanner to be automatically turned off Power off after a certain period of time check box Selected 1 Hour 2 Hours 4 Hours 8 Hours When the Powe...

Page 118: ...Software Operation Panel settings can be restored to the factory default To restore the settings to the factory default click the Default button After a message is displayed click the OK button Note that the settings you have configured will be cleared The Software Operation Panel settings can be backed up To back up the settings click the Save button then specify the file name and click the Save ...

Page 119: ...r driver In that case Page Edge Filler of the scanner driver is used on the output image Top Left Right 0 to 15 mm Bottom 7 to 7 mm in increments of 1 A image B filled area A B output Top Bottom Left Right 0 mm Dropout color page 128 Select a color to be removed from the scanned image only available in black white or grayscale mode This setting can also be configured in the scanner driver Note tha...

Page 120: ... displayed check box Not selected Specify whether or not to memorize the multifeed pattern upon power off Remember Do not remember Do not remember Number of paper feeding retries page 129 Configure this setting to change the number of feeding retries when a pick error occurs 1 to 12 times 4 times Cleaning Cycle page 124 Specify the scanner cleaning cycle Select whether or not to display the cleani...

Page 121: ...aper out detection time Specify the waiting time to cancel manual feeding 5 10 20 30 40 50 60 70 80 90 100 110 seconds 10 seconds Power SW Control page 140 Specify the method by which the scanner is powered on off Enable power switch Disable power switch Enable USB power feeding Enable power switch High Altitude Mode page 131 Select whether to enable or disable high altitude mode Enable to use the...

Page 122: ...ecified in Replacement Cycle of Consumables Life Counter Alarm Setting page 125 in the Software Operation Panel and turn yellow when the page count reaches 100 After cleaning counter This counter turns yellow when the page count after cleaning reaches the number of sheets that is specified for Scanner Cleaning Cycle Cleaning Cycle page 124 in the Software Operation Panel 1 Start up the Software Op...

Page 123: ...ing procedure 1 If you have replaced a consumable click the Clear button of the consumable that you replaced If you performed cleaning click the Clear button of After cleaning The counter is reset to 0 2 Click the OK button A confirmation message appears 3 Click the OK button The settings are saved ATTENTION If you turned off the scanner by unplugging the power cable or selected Disable power swit...

Page 124: ...lacing consumables refer to 6 2 Replacing the Roller Set page 74 For details about cleaning refer to Chapter 5 Daily Care page 62 Scanner Cleaning Cycle Cleaning Cycle The cleaning cycle for the scanner can be specified The background color of the After cleaning counter in Device Setting turns yellow when the page count after cleaning is performed reaches the number of sheets that is specified for...

Page 125: ... counter in Device Setting changes to light yellow when the page count after a consumable replacement reaches 95 of the value specified here and turns yellow when the page count reaches 100 A message for replacing a consumable page 124 also appears 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left selec...

Page 126: ...ting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting and click the Offset button 3 Adjust the level of offset vertical magnification as needed 8 5 Settings Related to Scanning ATTENTION Normally you should not have to make any adjustments as the factory default settings are configured at appropriate values Offset Setting Description Unit Select ADF fro...

Page 127: ...ay appear as black streaks In that case you can improve the image quality around the edges of the document by using the Page Edge Filler function to fill in the edges 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 Page Edge Filler ADF Vertical magnification Adjustment Descript...

Page 128: ...ear missing HINT The color that is used for filling in is normally white You can change the color to black in the scanner driver For details refer to the scanner driver s Help Depending on the value you specify for the bottom margin in Page Edge Filler ADF the Page Edge Filler function operates as follows 1 to 7 mm Fills the margin in white from the detected page bottom 1 to 7 mm Outputs the image...

Page 129: ...r of Paper Feeding Retries Configure this setting to change the number of feeding retries when a pick error occurs 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 Number of paper feeding retries 3 Specify the number of paper feeding retries The value can range from 1 to 12 time...

Page 130: ...t up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 AutoCrop Boundary 3 Select whether to include or exclude the fractional data Select Optimize to prevent any exclusion of fractional data from scanned images ATTENTION While selecting Optimize can prevent data loss it may also generate s...

Page 131: ...igher altitudes 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 High Altitude Mode 3 Select whether to enable or disable high altitude mode Setting the Image Quality for Scanning Image Quality Mode Set the image quality mode To obtain an image quality that is close to the image...

Page 132: ...ing multifeed errors while scanning may put you in a situation where important data are missing from the scanned images Multifeed detection can be used to prevent such troubles When this function is enabled an error message is displayed as soon as it detects a multifeed and stops the scan Note that multifeed cannot be detected within 30 mm from the leading edge of the document 1 Start up the Softw...

Page 133: ...ixed batch of different sizes is scanned When this is selected you can also specify the following two options Specify the detection range by the length from the top of the document Proceed to Specifying the Area to Detect Multifeed Document check area specification for Multifeed Detection page 134 for more details Ignore the multifeed when there is paper of the same size attached to a designated l...

Page 134: ...tifeed Detection Select the Selected range check box in the window 2 Specify the detection range Range Description Selected range Select the check box to specify the detection range colored in light blue in the picture below Select the check box to enable the setting in this window Clear the check box to disable the setting Clearing this check box sets both start and end positions to 0 making the ...

Page 135: ...n both Start and End are set to 0 multifeed detection is performed for the whole area regardless of whether it is enabled or disabled To disable multifeed detection for the whole document select Disable and set the start position to 0 and the end position to equal the document length or longer If you set a value larger than the document length for the start position selecting Disable detects the w...

Page 136: ... Enable Start 0 mm End 300 mm Multifeeds are detected only within the area of light blue Example 3 Bad Example Position Middle Selected range Enable Start 100 mm End 102 mm Since the detection range length is less than 5 mm multifeeds cannot be detected accurately HINT When you use detection by overlapping accuracy of multifeed detection may drop if the documents are glued firmly or attached toget...

Page 137: ...edure after this step refer to Ignoring Multifeed for a Set Pattern page 59 Mode Description Manual mode Does not memorize the size or location of the paper attachment when a multifeed is detected Ignores the multifeed when you load the documents back in the ADF paper chute feeder and scan them again Auto mode 1 Memorizes the size and location of the paper attachment when a multifeed is detected T...

Page 138: ... press the Send to button on the operator panel to cancel manual feeding 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 Manual feed timeout 3 Specify whether to enable or disable Manual feed timeout If you selected Enable then also specify the time period for which the scanner...

Page 139: ...Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 3 Use the slider to specify the waiting time before the scanner enters power saving mode The value can range from 5 to 235 minutes in increments of 5 HINT Selecting the Power off after a certain period of time check box turns the power off automat...

Page 140: ...refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 Power SW Control 3 Select one of the following Enable power switch Press the Power button on the operator panel Disable power switch Use an AC power strip to control power supply for peripherals such as a scanner in accordance with the computer s power Enable USB power feeding Turn...

Page 141: ...uter when there is a possibility of a vertical streak occurring in the images that are scanned through the ADF Check the notification and clean the glass sections For details about cleaning refer to Chapter 5 Daily Care page 62 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 Ve...

Page 142: ...ion is enabled Select Low to only detect large amounts of dirt on the glass sections Select High to also detect small amounts of dirt on the glass sections 1 Start up the Software Operation Panel For details refer to 8 1 Starting Up the Software Operation Panel page 108 2 From the listing on the left select Device Setting 2 Vertical Streak Sensitivity 3 Specify the sensitivity level for vertical s...

Page 143: ...g the Consumables Scanner Overview Appendix Glossary Introduction Index Contents TOP Operational Settings Appendix This appendix provides the following information A 1 Basic Specification 144 A 2 Installation Specification 146 A 3 Outer Dimensions 147 A 4 Scanner Options 148 A 5 Uninstalling the Software 149 ...

Page 144: ...h length 50 8 50 8 mm Maximum size width length 216 355 6 mm 1 Paper Weight Thickness 40 to 209 g m2 11 to 56 lb 127 to 209 g m2 34 to 56 lb for A8 size 0 76 mm 0 03 in or less for plastic cards embossed cards can be used 2 Scanning speed A4 landscape 3 Binary black white Simplex 27 ppm Duplex 54 ipm 300 dpi Grayscale Color Loading capacity 4 50 sheets Paper weight 80 g m2 20 lb Total thickness 5 ...

Page 145: ...the ADF paper chute horizontally 3 Note that this is the hardware limitation and the software s processing time such as data transfer time is added to the actual time of scanning 4 The capacity varies depending on the paper weight For details refer to 2 2 Documents for Scanning page 35 5 Use the USB cable that is supplied When connecting the USB cable to a USB hub make sure you connect it to a USB...

Page 146: ...ation Specification Item Specification Outer dimensions W D H 1 290 146 130 mm Installation space W D H 2 390 750 430 mm Weight 2 9 kg 6 4 lb Input power Voltage range AC 100 to 240 V 10 Phase Single phase Frequency range 50 60 3 Hz Power consumption Operating 17 W or less Power saving 1 1 W or less Power OFF 0 15 W or less Ambient condition Temperature Operating 5 to 35 C 41 to 95 F Not operating...

Page 147: ...ing Operational Settings Replacing the Consumables Appendix Appendix Glossary Introduction Index Contents 147 How to Load Documents Scanner Overview TOP The outer dimensions are as follows Unit mm in A 3 Outer Dimensions 290 11 42 212 8 35 130 5 12 146 5 75 337 13 27 196 7 72 ...

Page 148: ...et PA03360 0013 Use this option to scan documents larger than A4 Letter size as well as non standard size documents such as photographs and clippings Using the Carrier Sheet allows you to scan documents that are larger than A4 Letter size such as A3 and B4 scan documents that can be easily damaged such as photographs and scan documents that are difficult to load directly such as newspaper clipping...

Page 149: ...lect a software to uninstall When Uninstalling PaperStream IP Driver Select one of the following PaperStream IP TWAIN PaperStream IP TWAIN x64 PaperStream IP ISIS Bundle When Uninstalling Software Operation Panel Select Software Operation Panel The Software Operation Panel is installed together with the PaperStream IP driver When Uninstalling Error Recovery Guide Select Error Recovery Guide for fi...

Page 150: ...hen select User s Guide under ABBYY FineReader for ScanSnap TM Technical Support Windows Server 2012 R2 Windows 8 1 Click on the lower left side of the Start screen and then select User s Guide under ABBYY FineReader for ScanSnap TM Technical Support To display move the mouse cursor Windows 10 Select Start menu All apps ABBYY FineReader for ScanSnap TM User s Guide Image Scanner fi Series For othe...

Page 151: ...Dither Document Sensor Double Letter size dpi dots per inch Driver Dropout color Duplex scanning mode E Edge Extract Eject roller Emphasis Error diffusion F Feed roller Filter G Gamma Grayscale H Halftone I Image processing Intelligent Multifeed Function Interface Inversion ISIS J Job Separator L Landscape Legal size Letter size M Moiré patterns Multi Image Multifeed N Noise removal O OCR Optical ...

Page 152: ... A8 size A standard paper size which is 52 74 mm 2 05 2 91 in ADF Automatic Document Feeder A paper feeding mechanism which allows multiple sheets of documents to be scanned one sheet at a time Automatic size skew detection End of Page Detection Detects the end of the page and scans the length of the document Automatic Page Size Detection Detects the paper size and outputs the image data in the sa...

Page 153: ...set values from the factory Software Values set upon installation of software Density Refers to the deepness of a color in an image Device errors Errors that require troubleshooting by a service engineer Dither The process by which a group of dots is arranged to reproduce the density of grayscale Grayscale density is reproduced by configuring preset dot patterns This method requires less memory co...

Page 154: ...ler Rollers that feed documents from the ADF onto the stacker Emphasis A function which decreases the density of bright colors except for white around black areas Increasing the value for this function removes dotted image noise and also produces softened images Error diffusion Method of halftone pseudo grayscale image processing which is based on black white pixel binarization It sums the optical...

Page 155: ...hanges in the brightness of an image It is expressed as a function of the electric input power to devices such as a scanner and a display and the brightness of the image If the gamma rate is larger than 1 the brightness of an image increases and vice versa Normally set the gamma rate to 1 when reproducing the same brightness as the original Grayscale A method which expresses the gradation density ...

Page 156: ...ween the computer and the scanner Inversion A scanning method in which the black part and the white part of the image are inverted ISIS ISIS Image Scanner Interface Specification is an API Application Program Interface standard for imaging devices such as scanners and digital cameras which was developed by Captiva a division of EMC Corporation the former Pixel Translations in 1990 In order to use ...

Page 157: ...is an error when two or more sheets are fed through the ADF at once When a different document length is detected this detected result is also called a multifeed N Noise removal A function which improves the quality of an image by removing isolated noise that appear as black dots in a white area or vice versa O OCR Optical Character Recognition A device or a technology that recognizes the text on d...

Page 158: ...separates one sheet off the documents loaded in the ADF paper chute feeder and feeds the document into the ADF Pick start time The period of time between setting the document and until picking starts after the document passes the hopper empty sensor Pixel The dots that make up a scanned image Portrait Orientation in which the long side of the document is set parallel to the feed direction Document...

Page 159: ...into black or white according to the specified value TWAIN TWAIN Technology Without Any Interesting Name is an API Application Program Interface standard for imaging devices such as scanners and digital cameras developed by TWAIN Working Group In order to use devices that comply with this standard it is necessary to install a driver software that supports TWAIN standard U Ultrasonic sensor A senso...

Page 160: ...se the Operator Panel Various Ways to Scan Daily Care Troubleshooting Operational Settings Replacing the Consumables Scanner Overview W White reference sheet The white part located inside the ADF which the scanner defines as white in order to adjust the brightness of all other areas accordingly ...

Page 161: ... for mixed batch scanning 41 configuration items 116 consumables 73 contact for inquiries 150 conventions 5 customizing the scanner settings 57 D daily care 62 documents for scanning 35 E error indications on operator panel 81 H how to clean the ADF with Cleaning Paper 66 how to clean the ADF with cloth 67 how to clean the Carrier Sheet 71 how to clean the inside 66 how to clean the outside 65 how...

Page 162: ...eplacement cycles 73 replacing consumables 72 replacing the Roller Set 74 S Scan Stop button 57 scanner overview 13 scanning documents of different types and sizes 50 Send to button 57 setting up the ADF paper chute feeder 22 setting up the stacker 23 settings related to multifeed detection 132 settings related to power on off 140 settings related to scanner maintenance 141 settings related to sca...

Page 163: ...ge Scanner Operator s Guide P3PC 5992 02ENZ0 Issue date May 2016 Issued by PFU LIMITED The contents of this manual are subject to change without notice PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product and any claims by a third party Copying of the contents of this manual in whole or in part as well as the scanner applications is prohibit...

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