Chapter 7 Troubleshooting
90
Quality of scanned text or lines is unsatisfactory.
*1: When you scan in grayscale or in color mode, the scanned image may not become sharp and clear.
Are the glass sections and rollers inside the ADF clean?
No
Clean the inside of the ADF.
For details, refer to
"Chapter 5 Daily Care" (page 62)
Yes
Is the resolution appropriate?
No
Specify a higher resolution in the scanner driver.
Yes
Did you configure the settings in the scanner driver to scan
in grayscale or color mode?
Yes
Configure the settings in the scanner driver to scan in black & white mode. (*1)
No
Is there any foreign matter (such as dust or paper dust) on
the document?
Yes
Remove any foreign matter off the document.
Foreign matter may get on the glass sections inside the ADF, and may cause the
image to become dirty.
No
If the problem persists, check the items in
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
