Chapter 7 Troubleshooting
100
There are black traces on the document.
Are you scanning documents written in lead pencil or
carbon paper?
Yes
When you scan documents written in lead pencil, make sure to clean the rollers
frequently. Otherwise, the rollers will be contaminated which may leave black
traces on the document or cause feeding errors.
For details, refer to
"Chapter 5 Daily Care" (page 62)
No
Are the glass sections and rollers inside the ADF clean?
No
Clean the inside of the ADF.
For details, refer to
"Chapter 5 Daily Care" (page 62)
Yes
If the problem persists, check the items in
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.