Chapter 7 Troubleshooting
98
Scanned images turn out elongated.
*1: "Consumables" refers to the Roller Set (the brake roller and the pick roller).
Are the rollers clean?
No
Clean the rollers.
For details, refer to
"Chapter 5 Daily Care" (page 62)
Yes
Do the documents meet the requirements described in
"Precautions" in
?
No
Use documents that meet the requirements.
For details, refer to
"2.2 Documents for Scanning" (page 35)
Yes
Are the consumables
(*1)
worn out?
Yes
Check the consumable counters and replace the consumables if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 72)
.
No
Have you adjusted the offset/vertical magnification?
No
In [Device Setting] of the Software Operation Panel, adjust the offset in feed
direction (vertical magnification).
For details, refer to
"Adjusting the Position to Start the Scan [Offset/Vertical
Magnification Adjustment]" (page 126)
Yes
If the problem persists, check the items in
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.