60
5 Troubleshooting
Trouble When Using The Statusmessenger Function
Symptom
Reason/Action
The printer status was not
notified by e-mail.
Check the following settings in [Properties] of CentreWare Internet
Services.
• Is the printer e-mail address specified?
• Is [Enable] specified for [StatusMessenger]?
• Are the SMTP server IP address and POP3 server IP address
specified correctly?
• Are the POP user name and password specified correctly?
• Are the items to be notified specified correctly?
• Are the destination e-mail addresses entered correctly?
Are the SMTP server and POP server working correctly? Check
with your network administrator.