F-SECURE ANTI-VIRUS FOR MICROSOFT EXCHANGE 6.62 -, Administrator'S Manual

Page: 391 / 397

CHAPTER D 391
Troubleshooting
you see a proxy server setting in the Address section but it is
grayed out, click
Advanced , remove the address and specify port
0.
„
Mozilla Firefox 1.0: Under the Tools menu, select Options . Select
the General category, and click Connection Settings... . If the
Manual proxy configuration option is selected, you can see the
address and port number of the HTTP proxy server in the
Connection Settings window.
If you have determined that you are connecting through an HTTP
proxy server, enable the “Use HTTP proxy” checkbox on the
F-Secure Automatic Update Agent window’s Settings page and type
in the field the proxy server address and port number that you
retrieved from your browser (i.e. myproxy.mydomain.com:80).
If you are not connected through a proxy server ensure that the Use
HTTP proxy option is not selected.
After these operations, your Automatic Update Agent client should be
able to connect and receive content. If you are not able to receive
content and your client is configured correctly you will have to contact
your network administrator and have them verify your firewall is
configured to accept outgoing HTTP requests and incoming
responses to these requests.