
Parent topic:
Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
OS X System Requirements
Related tasks
Scanning with OS X Using Image Capture
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 10:
Click
and select
All apps
. Select
EPSON
, then select
EPSON Scan Settings
. Make
sure the correct
Connection
setting is selected, then click the
Test
button.
Windows 8.x
: Navigate to the
Apps
screen and select
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
EPSON
Scan
>
EPSON Scan Settings
. Make sure the correct
Connection
setting is selected, then click the
Test
button.
OS X
: Open the
Applications
folder, click
Epson Software
, and click
EPSON Scan Settings
. Make
sure the correct
Connection
setting is selected, then click the
Test
button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
• If the user restriction feature (Access Control) is enabled, a user ID and password are required to
scan. If you do not know the user ID or password, contact your administrator for assistance.
387
Summary of Contents for WF-6590 series
Page 1: ...WF 6590 User s Guide ...
Page 2: ......
Page 97: ...Related tasks Enabling the Optional Paper Cassettes PostScript Printer Software OS X 97 ...
Page 99: ...1 Open the document cover 99 ...
Page 211: ...You see this window 211 ...
Page 237: ...DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem 237 ...
Page 238: ...ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 238 ...
Page 271: ...You see this window 4 Select Speed Dial Group Dial List 271 ...
Page 335: ...6 Raise the lever and open the ADF cover F 335 ...
Page 368: ...4 Carefully remove any jammed pages 368 ...
Page 369: ...5 Close the ADF cover then raise the document cover 369 ...
Page 370: ...6 Carefully remove any jammed pages 7 Lower the document cover 370 ...