Epson ET-5800 Series, User Manual

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You need to reconfigure the USB connection.
Solutions
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer,
and then select
Remove Device . Next, connect the USB cable to the computer.
If you cannot use a USB cable, reset the USB connection by following the steps for changing the method
of connecting to a computer. See the related information link below for details.
&
“Making Settings for Connecting to the Computer” on page 262
Cannot Send or Receive Faxes Even Though a Connection has been Correctly
Established (Windows)
The software is not installed.
Solutions
Make sure that the PC-FAX driver have been installed on the computer. The PC-FAX driver is installed
with FAX Utility. Follow the steps below to check if it is installed.
Make sure the printer (fax) is displayed in Devices and Printers , Printer , or Printers and Other
Hardware . The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers , Printer , or
Printers and Other Hardware .
❏
Windows 10
Click on the start button, and then select Windows System > Control Pane l > View devices and
printers in Hardware and Sound .
❏
Windows 8.1/Windows 8
Select
Desktop
>
Settings
>
Control Panel
>
View devices and printers
in
Hardware and Sound
or
Hardware
.
❏
Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound
or Hardware .
❏
Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound .
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Send or Receive Faxes
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