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Development Mezzanine Card:
Troubleshooting
Pm8560 User’s Manual
10006609-03
10-10
Technical Support
If you plan to return the board to Emerson Network Power for service, visit
http://www.emersonembeddedcomputing.com/contact/postsalessupport.html on the
internet or send E-mail to [email protected]. Have the following information handy:
• DMC serial number, product ID (see
Fig. 10-8
)
• Pm8560 serial number, product ID (see
Fig. 2-7
)
• the monitor revision level (see
Fig. 11-1
for location)
• version and part number of the operating system (if applicable)
If you do not have internet access, call Emerson for further assistance:
(800) 327-1251 or (608) 826-8006 (US)
44-131-475-7070 (UK)
Figure 10-8:
Serial Number and Product ID on Bottom Side
Product Repair
If you plan to return the board to Emerson Network Power for service, visit
http://www.emersonembeddedcomputing.com/contact/productrepair.html on the inter-
net or send e-mail to [email protected] to obtain a return merchandise authoriza-
tion (RMA) number. We will ask you to list which items you are returning and the board
serial number, plus your purchase order number and billing information if your DMC is out
of warranty. Contact our Test and Repair Services department for any warranty questions. If
you return the board, be sure to enclose it in an antistatic bag, such as the one in which it
was originally shipped.
Send it prepaid to the following address:
10001234-AA
D
712B-
YYYYYY
10001234-AA
D
667C-
YYYYYY
Serial
Number
Product ID
Summary of Contents for Pm8560
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Page 36: ...Setup Troubleshooting Pm8560 User s Manual 10006609 03 2 12 ...
Page 54: ...Serial I O Baud Rate Selection Pm8560 User s Manual 10006609 03 5 4 ...
Page 62: ...TDM Interface Rear Panel I O Connector P14 Pm8560 User s Manual 10006609 03 6 8 ...
Page 72: ...PCI Bus Interface PMC Connector Pin Assignments Pm8560 User s Manual 10006609 03 7 10 ...
Page 112: ...Development Mezzanine Card Troubleshooting Pm8560 User s Manual 10006609 03 10 12 ...
Page 138: ...Monitor Download Formats Pm8560 User s Manual 10006609 03 11 26 ...
Page 144: ...Index continued Pm8560 User s Manual 10006609 03 i 4 ...