Contents
v
7 Troubleshooting
Miscellaneous Problems .............................................................7-2
Blank Pages ..................................................................................7-3
Only a Partial Page Prints ...........................................................7-3
Not All Pages Print .......................................................................7-4
Print Quality Problems ................................................................7-4
Generally Poor Print Quality 7-4
Specific Print Quality Problems 7-4
Changing Print Density 7-10
Printer Status Messages ........................................................... 7-11
Clearing Status Messages 7-16
Service Call Messages 7-17
Clearing Media Jams ................................................................. 7-18
Clearing Misfeed Jams 7-18
Clearing Inner Jams 7-21
Clearing Outer Jams 7-27
If the Media Jam Message Stays On 7-32
Reseating the Drum ................................................................... 7-32
Installing the Printer Driver Manually ....................................... 7-34
Placing a Service Call ................................................................ 7-36
A QMS Customer Support
Sources of Support ..................................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4
QMS World-wide Offices ............................................................ A-5
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Summary of Contents for QMS magicolor WX
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