Eaton Network-M3, User Manual, Page: 125 / 294

Settings
Contextual help of the web interface – 125
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3.7.7.1.1 Status
Label Description
Connected The Network Module is connected and registered to the Remote Monitoring Service.
Data transmission is OK.
Disabled The Remote Monitoring Services is disabled.
To enable it, you must have a valid service contract. Please contact the local service team and enable the
Remote Monitoring Services on the Network Module.
Not connected The Remote Monitoring Services is enabled, the Network Module is not connected to it but connection
procedure has started.
Connecting The Network Module is connecting to the Remote Monitoring Services:
DNS is set correctly
Proxy is set correctly
Certificate verification is OK
Pending approval The Network Module is connected to the Remote Monitoring Services but not registered to it.
The Network Module must be registered by the service team in the Remote Monitoring Services.
Connection lost The Network Module has lost the connection to the Remote Monitoring Services and will try to reconnect
automatically.
DNS name resolution error The Network Module connection to the Remote Monitoring Services has failed.
DNS is not set correctly or connection to it fails
Items to check with your network administrator:
DNS setting in the Network Module
DNS provided by the DHCP is working
DNS address in the Network Module is correct
Troubleshooting:
Switch to static DNS settings to troubleshoot