Troubleshooting
Troubleshooting
Digital PRIORIS HX MP Server
Digital PRIORIS HX MP Server
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MCS Logistics Engineering - Nijmegen
MCS Logistics Engineering - Nijmegen
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Disk Drive Troubleshooting
(continued)
Problem
Possible Cause
Action
SCSI hard
disk drive
cannot read or
write
information
Incorrect disk drive jumper
settings.
Loose or incorrectly installed
cables.
SCSI hard disk drive is not
correctly formatted or
partitioned.
Refer to the SCSI kit installation instructions.
Make sure all cables are correctly installed.
Format and partition as required using the
supplied operating system.
SBB failure
Check SBB status LEDs for a
drive failure indication.
Refer to Chapter 3
, “SBB LED status
indicators”
for additional information
.
CD-ROM Troubleshooting
Problem
Possible Cause
Action
Cannot access
the CD-ROM
drive. Error
message
reading
drive X
Install correct device drivers.
Accessing wrong drive
Device drivers not installed.
Make sure correct SCSI ID is assigned. Refer to
“
SCSI Drive IDs”
.
Disc is
spinning but
drive is idle
Application software not
running.
Run application software.
Monitor Troubleshooting
Problem
Possible Cause
Action
Monitor
power
indicator is
not on
Power indicator is defective
Replace the failed component
No screen
display
Configuration error.
Monitor brightness and contrast
controls are incorrectly set
Run the SCU to configure the server for VGA
operation.
Set the jumper for VGA operation. Refer to
“Main Logic Board Jumpers”.
Adjust the monitor brightness and contrast
controls
