Troubleshooting
Troubleshooting
Digital PRIORIS HX MP Server
Digital PRIORIS HX MP Server
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MCS Logistics Engineering - Nijmegen
MCS Logistics Engineering - Nijmegen
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Server Troubleshooting
(continued)
Problem
Possible Cause
Action
Server
operates
incorrectly
after installing
optional
expansion
board
Expansion board installed
incorrectly.
Did not run SCU to configure
expansion board after
installation.
Did not install CFG file for
expansion board.
Expansion board has failed.
Remove expansion board and reinstall.
Run the SCU to properly configure expansion
board.
Run SCU and add CFG file (if necessary).
Remove expansion board and reboot. If server
boots without errors, replace expansion board.
Server
operates
incorrectly
after installing
optional
memory
(SIMMs)
SIMMs installed incorrectly.
SIMMs have failed.
Memory module installed
incorrectly.
Memory module failed.
Remove SIMMs and reinstall.
Replace SIMMs.
Reinstall memory module.
Replace memory module.
No response to
keyboard
commands
Keyboard is password
protected.
Keyboard is not connected.
Keyboard is connected to the
mouse port.
Enter the keyboard password.
Power down the server and connect the
keyboard.
Power down the server and connect the keyboard
to the keyboard port.
No response to
mouse
commands
Mouse is not connected.
Mouse is connected to the
keyboard port.
Mouse driver not installed.
Power down the server and connect the mouse.
Power down the server and connect the mouse to
the mouse port.
Install the appropriate mouse driver.
Server
operates
correctly but
application
software does
not
Application software installed
incorrectly.
CPU speed setting causes
conflict with application
software.
Having system cache enabled
causes conflict with application
software.
Refer to the application software documentation.
Run the SCU and reduce CPU speed setting.
Run the SCU and disable system cache.
Target
diskette drive
cannot read or
write
information
Diskette write protection
enabled.
Run the SCU and set the Diskette. Write
Protection option to "Disabled."
