Warranty and Service
97
Service and Spares
Users in countries that have a Delta-T Distributor or Technical Representative should
contact them in the first instance.
Spare parts for our own instruments can be supplied from our works. These can
normally be despatched within a few working days of receiving an order.
Spare parts and accessories for sensors or other products not manufactured by
Delta-T, may have to be obtained from our supplier, and a certain amount of
additional delay is inevitable.
No goods or equipment should be returned to Delta-T without first obtaining the
agreement of Delta-T or our distributor.
On receipt at Delta-T, the goods will be inspected and the user informed of the likely
cost and delay. We normally expect to complete repairs within a few working days of
receiving the equipment. However, if the equipment has to be forwarded to our
original supplier for specialist repairs or recalibration, additional delays of a few
weeks may be expected
WARNING: before returning a meter to Delta-T you should collect any readings
stored in the meter. If the battery should become disconnected or run down whilst in
transit to Delta-T then the meter readings may be lost.
Technical Support
Technical Support is available on Delta-T products and systems. Users in countries
that have a Delta-T Distributor or Technical Representative should contact them in
the first instance.
Technical Support questions received by Delta-T will be handled by our Tech Support
team. Your initial enquiry will be acknowledged immediately with a “T number” and an
estimate of time for a detailed reply. Make sure to quote our T number subsequently
so that we can easily trace any earlier correspondence.
In your enquiry, always quote instrument serial numbers, software version numbers,
and the approximate date and source of purchase where these are relevant.
Contact details:
Tech Support Team
Delta-T Devices Ltd
128 Low Road, Burwell, Cambridge CB5 0EJ, U.K.
email:
Web site:
www.delta-t.co.uk
Tel: +44 (0) 1638 742922
Fax: +44 (0) 1638 743155
Summary of Contents for HH2
Page 1: ...User Manual for the Moisture Meter type HH2 Delta T Devices Ltd Version 4 0 1 ...
Page 17: ...10 Navigating Options and Readings Moisture Meter User Manual 4 0 ...
Page 25: ...18 SM200 and ThetaProbes Moisture Meter User Manual 4 0 ...
Page 35: ...28 Profile Probes Moisture Meter User Manual 4 0 ...
Page 45: ...38 Profile Probes Moisture Meter User Manual 4 0 ...
Page 57: ...50 WET Sensor Moisture Meter User Manual 4 0 ...
Page 59: ...52 Equitensiometers Moisture Meter User Manual 4 0 ...