Dell S3845cdn, User Manual

Page: 429 / 612

Copy and Scan Problems |
429
The image is not the
desired size. The document glass or the
document cover is dirty. Clean the document glass or the document cover.
The document is a transparent
type such as a transparency film. Place a white sheet of paper on top of the
document.
The document is misaligned. Load the document correctly.
The document guides on the
document feeder are not set in
the correct positions. Load the document correctly, and align the
document guides to the document.
The document is a non-standard
size. Specify the document size.
The document is folded. Flatten the curl and load the document again.
The image is not
copied or scanned in
color.
Output Color
is set to
Black &
White
or
Grayscale
.
Set
Output Color
to
Color
or
Auto Detect
.
Black-and-white
gradation is not
reproduced
properly.
Black & White
is selected for
Output Color
.
Set
Output Color
to
Grayscale
.
The copy is
misaligned or
skewed. The document is misaligned. Load the document correctly.
The document guides on the
document feeder are not set in
the correct positions. Load the document correctly, and align the
document guides to the document.
The paper tray is not inserted
correctly. Firmly push in the tray until it stops to set it
properly.
The paper guides in Tray 5 are
not set in the correct positions. Load the paper correctly, and align the paper
guides to the paper edges.
The copy is slightly
misaligned. Paper is misaligned in the tray. Align the paper edges, and adjust them to the
tray's top corners to reload the paper.
The copy has a stripe
pattern. The document enlargement ratio
is too large. Adjust the ratio to eliminate the stripes.
The document
edges are missing on
the copy. The document is larger than the
printable area. Adjust
Reduce/Enlarge
to copy the document
smaller.
The scanned image
is coarse. The resolution is too low. Set the resolution higher.
Image is saved with high
compression. Select a lower compression ratio in
Image
Quality/File Size
.
Symptom Cause Remedy