Dell Precision NX046, User Manual

Page: 119 / 316

Troubleshooting
119
V
E R I F Y T H A T T H E S CA N N ER I S R E C O G N I Z E D B Y
M
IC ROS O FT
W
I N D O W S
—
Windows XP:
1
Click
Start → Control Panel → Printers and Other Hardware → Scanners and
Cameras .
2
If your scanner is listed, Windows recognizes the scanner.
Windows Vista :
1
Click
Start
→
Control Panel
→
Hardware and Sound
→
Scanners and Cameras .
2
If the scanner is listed, Windows recognizes the scanner.
R
E I N S T A L L T H E S CA N N E R D R I V E R
— See the scanner documentation for
instructions.
Sound Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
A
D J U ST T H E
W
INDO WS V O L U M E C O N T R O L
— Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted.
T
ES T T H E EL E CT R I C A L O U T L E T
—
Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
E
L I M I N A T E PO S S I B L E I N T E RF E R E N CE
— Turn off nearby fans, fluorescent lights, or
halogen lamps to check for interference.
R
E I N S T A L L T H E S O U N D D RI VE R
— See "Drivers" on page 141.
R
U N T H E
H
A R D W A R E
T
R O U B L E S H O O T E R
— See "Troubleshooting Software and
Hardware Problems in the Microsoft
®
Windows
®
XP and Microsoft Windows Vista™
Operating Systems" on page 143.