Dell OptiPlex HUB, Troubleshooting Manual

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2-4 Diagnostics and Troubleshooting Guide
Incompatible
Processors:
Cache sizes
different!
This message appears for a dual-
processor system if both processors
do not have the same-size level-2
cache. Replace one of the microprocessors to make the
level-2 cache sizes match. If you need technical
assistance, see Chapter 7, “Getting Help.”
NOTE: This message indicates a fatal error. When
a fatal error occurs, the system usually cannot be
rebooted until an appropriate hardware change
has been made.
Invalid
configuration
information -
please run
SETUP program
The system configuration informa-
tion does not match the hardware
configuration. Enter the System Setup program and correct the
system configuration information. See your system
documentation for instructions.
Keyboard clock
line failure
Keyboard
controller
failure
Keyboard data
line failure
Keyboard
failure
Keyboard stuck
key failure
A cable or connector may be loose,
or the keyboard or keyboard/mouse
controller may be faulty. See “Troubleshooting the Keyboard” in Chapter 5.
Memory address
line failure at
address , read
value
expecting value
One or more SIMMs may be faulty
or improperly seated. See “Troubleshooting System Memory” in
Chapter 6.
Memory
allocation
error
The software you are attempting to
run is conflicting with the operating
system or another application pro-
gram or utility. Turn off the computer, wait 30 seconds, and then
turn it on. Try to run the program again. If the
problem persists, contact the software company.
Table 2-1. System Messages (continued)
Message Cause Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the
Index.