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8-22
Troubleshooting
#
Obtain guidance from service before performing this task.
User’s Guide for the ImageCard® IV Printer
Laminate patch is off the
leading edge of the card.
An overlay patch is on the
driver roller.
The rollers are dirty.
The supply tracker is
slipping.
Machine settings were
changed during service.
Use a cleaning card. See
Chapter 7
.
Use a cleaning card. See
Chapter 7
.
Clean the supply tracker.
See
Chapter 7
.
Be sure your hands and the
materials used are clean
and free of grease or oil.
Contact your service
representative.
Laminate patch is wrinkled
on the card.
Supply roll is not pushed
firmly onto supply spindle
or take-up spool is not
pushed firmly onto take-up
spindle.
The supply spindle needs
adjustment.
Load the laminate supply
again. See
Chapter 3
.
Contact your service
representative.
Particles appear between
card and laminate patch.
The inside of the printer is
dirty.
The heated roller is dirty.
The supplies were
mishandled.
The supplies are not
Datacard-recommended.
The printer is being used
in a dirty environment.
Clean the inside of the
printer and use a cleaning
card. See
Chapter 7
.
Clean the heated roller. See
Chapter 7
.
Store supplies in a clean
environment. Keep supplies
in packaging until loaded in
the cartridge. Handle pre-
loaded cartridges carefully
to avoid contamination.
Obtain and use Datacard-
recommended supplies.
Move the printer to a clean
environment or clean the
environment.
Table 8-4: Overlay quality problems
What you see
Possible causes
Solutions
Jane Doe
Jane Doe
Summary of Contents for ImageCard IV
Page 1: ...ImageCard Series May 2003 Part No 539042 001 User s Guide for the ImageCard IV Printer ...
Page 46: ...3 22 Setting up the printer User s Guide for the ImageCard IV Printer ...
Page 64: ...4 18 Loading supplies User s Guide for the ImageCard IV Printer ...
Page 82: ...5 18 Using the printer User s Guide for the ImageCard IV Printer ...
Page 100: ...6 18 Using the printer driver User s Guide for the ImageCard IV Printer ...
Page 122: ...7 22 Maintaining the printer User s Guide for the ImageCard IV Printer ...
Page 152: ...A 4 User s Guide for the ImageCard IV Printer ...
Page 174: ...B 22 User s Guide for the ImageCard IV Printer ...
Page 194: ...E 2 User s Guide for the ImageCard IV Printer ...