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8-16
Troubleshooting
#
Obtain guidance from service before performing this task.
User’s Guide for the ImageCard® IV Printer
Topcoat (T panel) applied using the print
station
You might apply topcoat to the card using a T panel as part of the print ribbon or using
an optional topcoat station. Holographic topcoat can be applied only in the topcoat
station.
When you apply topcoat, you might see problems. See the appropriate table for the
application method for the problem you observe. Use this table to address problems
you see with topcoat (T panel) applied using the print ribbon.
Black-and-white images
are poorly dithered.
The image capture system
needs adjustment.
Brightness, contrast, or
sharpness might not be
set for the card design.
See the information for the
image capture system.
Change settings on the
Color Settings tab of the
Printer Toolbox. See the
e-Guide.
Table 8-1: Print quality problems
What you see
Possible causes
Solutions
Table 8-2: Topcoat (T panel) quality problems—print ribbon
What you see
Possible causes
Solutions
Random scratches appear
in the topcoat of the printed
card.
The inside of the printer
might be dirty.
Supplies were mishandled.
Clean the inside of the
printer. Clean the rollers.
See
Chapter 7
. Replace the
supply cartridges, and then
run a test card. See
Chapter 8
.
Store supplies in a clean
environment. Keep supplies
in their packaging until
loaded in the cartridge. If
cartridges are pre-loaded,
handle them carefully to
prevent contamination.
Summary of Contents for ImageCard IV
Page 1: ...ImageCard Series May 2003 Part No 539042 001 User s Guide for the ImageCard IV Printer ...
Page 46: ...3 22 Setting up the printer User s Guide for the ImageCard IV Printer ...
Page 64: ...4 18 Loading supplies User s Guide for the ImageCard IV Printer ...
Page 82: ...5 18 Using the printer User s Guide for the ImageCard IV Printer ...
Page 100: ...6 18 Using the printer driver User s Guide for the ImageCard IV Printer ...
Page 122: ...7 22 Maintaining the printer User s Guide for the ImageCard IV Printer ...
Page 152: ...A 4 User s Guide for the ImageCard IV Printer ...
Page 174: ...B 22 User s Guide for the ImageCard IV Printer ...
Page 194: ...E 2 User s Guide for the ImageCard IV Printer ...