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DWS-1008 User’s Manual
D-Link Systems, Inc.
Appendix A - Troubleshooting
Switch does not
accept configuration
information for an
DWL-8220AP access
point or a radio.
The country code
might not be set
or might be set for
another country.
1. Type the
show system
command to display the
country code configured on
the switch.
2. If the value in the System
Countrycode field is
NONE
or is for a country other than
the one in which you are
operating the switch, use the
set system countrycode
command to configure the
correct country code. (See
“Specifying the Country of
Operation” on page 38.)
Client cannot access
the network.
This symptom has
more than one
possible cause:
• The client
might be failing
authentication
or might not be
authorized for a
VLAN.
1. Type the
show aaa
command to ensure that
the authentication rules on
the switch allow the client to
authenticate.
2. Check the authorization rules
in the switch’s local database
(
show aaa
) or on the
RADIUS servers to ensure
the client is authorized to join
a VLAN that is configured on
the switch.
• If the client
and switch
configurations
are correct, a
VLAN might be
disconnected. A
client connected
to a disconnected
VLAN is unable
to access the
network.
1. Type the
show vlan config
command to check the status
of each VLAN.
2. If a VLAN is disconnected
(VLAN state is Down), check
the network cables for the
VLAN’s ports. At least one
of the ports in a VLAN must
have a physical link to the
network for the VLAN to be
connected.
Configuration
information
disappears after a
software reload.
The configuration
changes were not
saved.
1. Retype the commands for
the missing configuration
information.
2. Type the
save config
command to save the
changes.
Mgmt LED is quickly
blinking amber.
CLI stops at boot
prompt (boot>).
The switch was
unable to load the
system image file.
Type the
boot
command at the
boot prompt.
Summary of Contents for DWS-1008
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