CTI 2572-A Installation and Operation Guide V1.3
117
Event Log Message
Possible Cause
Corrective Action
Bad code file for sector n
The sector file contains invalid
records
Replace all the code in your TFTP
Server root directory with a new set of
firmware and retry the download
process.
Checksum error for sector n
The file was corrupted during
download or the file itself contains
erroneous data.
Retry the download operation. If the
problem persists, replace all the 2572-A
firmware files in your TFTP Server root
directory with a new set of files and retry
the download process.
Invalid version number for
sector n
The version number of this file does
not match the expected firmware
version number. Firmware files from
more than one version have been
intermixed.
Ensure that you replace all the code in
your TFTP Server directory with a
completely new set of files.
The file was corrupted during
download or the file itself contains
erroneous data.
Retry the download operation. If the
problem persists, replace all the 2572-A
firmware files in your TFTP Server root
directory with a new set of files
Hardware Model not valid
The firmware is not for a 2572-A
module
Contact CTI
The file was corrupted during
download or the file itself contains
erroneous data.
Retry the download operation. If the
problem persists, replace all the 2572-A
firmware files in your TFTP Server root
directory with a new set of files
Hardware Version not valid
The firmware is not compatible with
the version of your 2572-A hardware
Contact CTI
The PC containing the TFTP server
is too busy to keep up.
Retry the operation. If the problem
persists use another PC or reduce
loading on the current PC.
TFTP Timeout during code
file download
Heavy network traffic is causing
records to be dropped. This may be
due to clients attempting to
communicate with the module during
the download process.
Retry the operation. If the problem
persists, eliminate the client traffic to the
module or use a less busy network
connection.
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