Canon VB-C300 Administrator'S Manual Download Page 78

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Launch VK Viewer and Display the Configuration and Preferences Screen

Launch by Connecting to the Localhost

If you want to use the local PC for viewer as well as Master Storage Server, connect to
recording server on local PC to start the Viewer.

Select

localhost

from the

drop-down menu.

Click

Connect

Enter your

User Name

and

Password

, and click

Login

The default user name and password are as follows:

User name: admin

Password: NVR

It is strongly recommended to change the user name and
password after installation.

The Viewer can be launched directly without displaying Start-
up Screen and Login dialog (

➝

P. 163).

Tip

How to Start VK-Lite

Double-click on the icon VK-Lite Viewer v2.0 on the desktop.

Alternatively, from the Windows

Start

menu >

All Programs > WebView

Livescope > Network Video Recorder VK Series v2.0 > VK Viewer 2.0.

The following procedure is the same as VK-64/VK-16.

COP

Summary of Contents for VB-C300

Page 1: ...Ver 1 3 Ver 2 0 Network Video Recorder VK 64 VK 16 Network Camera Recording and Monitoring System Administrator s Manual COPY...

Page 2: ...ss Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems Introduction Support Information For various types of information relating to supp...

Page 3: ...G MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM This product is licensed under AT T patents for the MPEG 4 standard and may be used for encoding MPEG 4 compliant video and or decoding MPEG...

Page 4: ...stem Administrator installng and operating the VK 64 VK 16 system It explains the functions of VK 64 VK 16 and introduces more appropriate system deployment methods Use this manual as a reference when...

Page 5: ...26 System Design Concept 28 System Configuration example 28 When using multiple Storage Servers 30 When using Viewer alone 30 Server Sizing Concept 31 Approximate Video Data Volume per Second 31 Requi...

Page 6: ...ent Tab 72 How to Display the User Management Tab 72 Administrator and Operator Status User 72 How to Set the User Management Tab 73 Change User to Administrator 73 Delete a User 74 Request User Authe...

Page 7: ...31 Set Sensor Event Recording Settings 131 Edit Sensor Event Recording Settings 132 Set Preset Tour 138 Set Preset Tour 138 Set a Special Day Schedule 142 Special Day Recording 142 Add Edit and Delete...

Page 8: ...ences 174 Save a Layout or Layout Sequence 176 Arrange Layout Sequences 177 Layout Grids 179 Alignment Grid 180 Custom Grid 184 Hide and Show Task Areas 185 Basic Video Window Functions 186 Select Cam...

Page 9: ...ber of Frames Queued for Processing 222 Operation Guideline for Recording and Viewing 223 Live View Frame Rate Adjustment 223 Recording Frame Rate Adjustment 224 Operational Guideline for Sensor Event...

Page 10: ...Camera Firmware 249 Chapter 9 Troubleshooting Chapter Overview 252 Troubleshooting for Recording 253 VK Troubleshooting 254 Viewing Screen and Video Windows 254 Timeline 257 Extract Video 257 Scheduli...

Page 11: ...en using the software for the first time Viewer Operation Guide A simplified manual for the VK Viewer Be sure to read the Administrator s Manual for details Administrator s Manual this manual pdf file...

Page 12: ...formance may be degraded Refer to Notes on Operating Environment P 24 27 for information on OS you use When recording to a NAS server it is recommended to separate the communication networks for the c...

Page 13: ...Chapter 1 System Overview COPY...

Page 14: ...for the Storage Server product types and the number of licenses for each product Communication Mechanism of VK 64 VK 16 Explains the communication mechanism of the VK 64 VK 16 with using a typical sy...

Page 15: ...15 1 System Overview COPY...

Page 16: ...stall Storage Server and Viewer 2 The Storage Server and Viewer can be installed on one PC The Viewer can be installed on other computers on the network and it will access recorded video from the Stor...

Page 17: ...done by the Viewer application And also you can customize the Viewing Area and save Layouts Configure Recording Settings 3 Create and save Viewer Layout 4 Register Camera Servers and Storage Servers a...

Page 18: ...o Composition of Network Video Recorder Network Video Recorder consists of two software component a Storage Server and a Viewer The Storage Server can record video from multiple Camera Servers and can...

Page 19: ...yback display event information from motion detection and external device inputs or still frames Upgrading from a Previous Version To upgrade from an older version v1 1 v1 2 v1 3 or v1 4 to v2 0 downl...

Page 20: ...a an IP network such as a LAN Since VK 64 VK 16 makes use of IP networks cameras can be installed easily And also addition of new camera or change of camera location can be done flexibly VC C50i VC C5...

Page 21: ...setting Playback Record Record Monitor Record video to the Storage Server 1 Server Administrator Capabilities Configuring Storage Server Configuring Event Notification Configuring Users Display live a...

Page 22: ...C60 Ver 1 0 0 VB C300 Ver 1 2 Rev 77 or later VB C50FSi Ver 1 0 Rev 77 or later VB C50FSi Ver 1 0 Rev 77 or later Ver 1 0 Rev 27 or later VB150 Ver 1 1 Rev 42 or later VB C50iR VB C50i VB C10R VB C10...

Page 23: ...Canon products for further information VK Lite also supports Windows Vista Home Premium Only 32 bit Edition of Windows XP and Windows Server 2003 are supported 32 bit Edition 64 bit Edition of Window...

Page 24: ...indows Firewall If Windows Firewall is not shown select Security Center and then select Windows Firewall 3 When the Windows Firewall dialog is shown select the Exception tab and then click Add Port 4...

Page 25: ...the camera s top page Register the site to ensure normal functioning 1 When you access the Camera Server top page etc in Internet Explorer the dialog box shown at right appears 2 Click Add and then th...

Page 26: ...e Storage Server Configuration icon on the desktop then choose Properties 2 Click the Compatibility tab and check the Run this program as an administrator check box 3 Double click the Storage Server C...

Page 27: ...Vista snap shots and video files cannot be saved into the Windows folder or the Program Files folder on the system drive Shadow backup You cannot use shadow backup of Windows Vista So if once you del...

Page 28: ...r Displaying Live and Recorded Video Viewer Displaying Live and Recorded Video Viewer Receiving and Recording Video Receiving Video and Controlling Camera Server If many Viewers accessing to the same...

Page 29: ...ive and recorded events Viewer Recording video to the Storage Server 3 Storage Server DisplayingplaybackvideofromStorageServer1 Plays back recorded video Receiving and Recordingvideo Recording video t...

Page 30: ...which viewers connect to in the first place Master storage servers store information about camera servers locations zones and viewer layouts which range over multiple storage servers Viewers extract t...

Page 31: ...Server Maximum amount of recorded data per server 5 5 MB sec or less when using SCSI SAS disk For Storage and Playback Server Maximum amount of recorded data per server 3 MB sec or less VGA QVGA JPEG...

Page 32: ...late the amount of hard disk space required for the audio data The data size for recording audio is 8 KB s regardless of the type of Camera Server When determining hard disk sizes it is important to t...

Page 33: ...culation assumes the typical size shown above For the above configuration when MPEG 4 video from 8 Camera Servers are being recorded continuously at 30 fps all day every day the hard disk space requir...

Page 34: ...640x480 1 4 0 12 5 36 0 2 4 6 14 8 42 4 3 5 2 16 8 47 5 4 6 8 22 3 62 9 5 18 9 65 5 206 0 KB Example of frame size with VB C300 Resolution and Frame Rate Quality 10fps 15fps 30fps MPEG 4 Medium MPEG 4...

Page 35: ...h Motion detection shoud be set on the Camera Server If motion detection is set on the Storage Server the processing load on the PC will increase and this may have an effect on the storage performance...

Page 36: ...ame Rate 1 fps Recording Example of Storage Server PC specifications CPU Pentium 4 3GHz Memory 1GB HDD Please refer to Disk Space Management Important P 64 Sample specifications for 14 day storage abo...

Page 37: ...en it need hard disk performance to complete its task Using the Storage Server with a File Server Accesses to the hard disk may be too frequent and recording may not work normally Also the disk capaci...

Page 38: ...QVGA 1 fps and two live viewing servers QVGA 5 fps Bandwidth for recording 15 KB frame x 1 frame sec x 8 bits 120 Kbps Bandwidth for live viewing per server 15 KB frame x 5 frame sec x 8 bits 600 Kbps...

Page 39: ...f 9 or more video windows are displayed The maximum frame rate is as follows Video recording 5 fps or less JPEG Record now Fixed at 5 fps The reduce frame rate under high load is fixed on The maximum...

Page 40: ...P proxy VK Viewer Auto switching function Simultaneous monitoring of multiple storage servers Designated schedules Connection via HTTP proxy Other Windows Vista Home Premium is also supported in addit...

Page 41: ...eo 999 weeks 1 12 weeks 90 days Audio recording playback Recording to NAS servers Other functional limitations Following functions are unavailable Sending mail when an event occurs Customizing priorit...

Page 42: ...42 COPY...

Page 43: ...Chapter 2 Installation COPY...

Page 44: ...for two applications composing VK 64 VK 16 is created on the desktop Setting up the Camera Servers 1 Install the Storage Server and Viewer 2 Before the installation read Chapter 1 and Preparation and...

Page 45: ...he agreement carefully Click the radio button I accept the terms in the license agreement and then click Next to continue 2 Enter your License Key s and click Next to install VK 64 VK 16 Your License...

Page 46: ...change the designated installation directory Click Change to choose another installation path if necessary and then select the directory to install the software Click Next to continue See Tip below fo...

Page 47: ...ewer is able to connect to versions 1 2 1 3 and 1 4 of the Storage Server All of the versions are able to be selected as the Master Storage Server However the following functions are specific to versi...

Page 48: ...ns appears then conversion starts Reboot the PC after the process completes conversion Any data on the hard disk is not lost by conversion Tip Preparation and Precaution Use NTFS formatted hard disk T...

Page 49: ...Chapter 3 Storage Server Configuration Reference COPY...

Page 50: ...ettings for disk management event management event notification and user management Settings Tab In the Settings tab specify the Storage Server name Proxy Server and recording options Event Tab You ca...

Page 51: ...rder VK Series v2 0 Storage Server Configuration If the Authentication is required when starting this tool is checked P 74 the Login dialog appears In this case enter your user name and password and c...

Page 52: ...right click the title bar to display the About Storage Server Configuration box Set maximum disk space used for each device Also add or remove network drives Enter proxy address for connecting to Cam...

Page 53: ...ls are sent according to the priorities set in the Events tab Select a suitable event priority from the drop down menu for each event type listed Events associated with Storage Server started stopped...

Page 54: ...f that priority and above will lead to notification e mails Enter the e mail subject line for example Immediate Action Required Enter the address of the recipient and enter your from address Enter a H...

Page 55: ...not configure register and change Camera Servers or configure and change recording schedules By default a user called admin is created The password is NVR It is strongly recommended that this should b...

Page 56: ...erver How to Display the Settings Tab Double click the Storage Server Configuration desktop icon The Storage Server Configuration dialog appears and the Settings tab is displayed How to set the Settin...

Page 57: ...rom the drop down menu Maximum file size duration Check the Maximum file size duration option enter a value and select MB or Hours You can enter 32 1024 for MB and 1 24 for Hours If you do not enter a...

Page 58: ...aved until the required free disk space is secured Refer to P 64 for the disk space management Note Adding Removing a Network Drive By adding a network drive you can save recorded video data on a netw...

Page 59: ...save recorded video data in the Browse for Folder dialog Click OK to enter the path of the selected folder in the path field Enter the user name and password to access the network drive in the respec...

Page 60: ...on Settings and switch to an account which is allowed to use the network drive i e account with Windows Administrator and Logon As Service privileges Refer to P 63 for the Logon As Service privilege Y...

Page 61: ...appears If you are logging onto the Storage Server with a Local System account select Local System Account If you are log onto the Storage Server with another account enter the account name in Account...

Page 62: ...les window of the Viewer When you have changed the Maximum retained history setting When you click Apply or End the following message will appear Changing the maximum retained history may delete recor...

Page 63: ...t Local Policy and User Privilege Assignment from the tree to the left Double click Logon as Service from the list to the right The Logon as Service Properties dialog oppears Click Add User or Group T...

Page 64: ...es an event when the disk space available for recording i e free space from the Maximum disk space used value has fallen down to a certain level If the Maximum disk space used field is not set the ent...

Page 65: ...sume recording video and generates an event Threshold Level Delete from the oldest file Event Notification Low disc Drive deletion start Maximum disk space used Limit Level Stop Recording Maximum disk...

Page 66: ...the value for disk capacity is 80 GB and the value for Low disk space warning level is 10 the Storage Server reaches the Low Disk Space Warning Level when the remaining free disk space becomes 8 GB o...

Page 67: ...GB 96MB 199 904GB 2 19 1 x 32MB 96MB 736MB 1 200GB 2 19 1 x 32MB 640MB Threshold Level can be used as a protective level to avoid achieving Limit Level It is recommended that you take measures when Lo...

Page 68: ...ed the event notification e mail settings e mails are sent based on the priorities set in the Events tab How to Display the Events Tab Double click the Storage Server Configuration desktop icon The St...

Page 69: ...g 1 Highest 2 High 3 Medium 4 Low 5 Lowest Low disk space deletion 1 Highest 2 High 3 Medium 4 Low 5 Lowest Low disk space rec suspended 1 Highest 2 High 3 Medium 4 Low 5 Lowest Camera Server Connecti...

Page 70: ...appears and the Settings tab is displayed Click the Event Notification tab to open it How to Set the Event Notification Tab Set the Event Notification Priority Check the Send E mail when event occurs...

Page 71: ...mail An event of priority 3 occurred on 12 05 2006 at 15 15 17 1000 Parking Lot 1 Sensor on You can enter each of the subject recipient s address and sender s address in up to 100 characters Note Ent...

Page 72: ...es and Viewer setup Operator Status Users can only access the Viewer windows P 166 created by Administrator Also they only can access to live video and recorded video on Storage Servers they have perm...

Page 73: ...to Administrator Check the Administrator option of a user in the User List to enable the user to have the Administrator privileges Do not check the option if you do not want to enable the user to hav...

Page 74: ...Remove The user is deleted Request User Authentication at Tool Startup Check the Authentication is required when starting this tool if user authentication is required when launching the tool If this...

Page 75: ...Chapter 4 Register Camera Server and Set Recording Schedule COPY...

Page 76: ...recording schedules on the Storage Server as well as the procedure to create recoding schedules To store the Camera Servers registration and create recording schedules launch the VK Viewer and use the...

Page 77: ...connecting to a Storage Server If you want to add a Storage Server to the connect option menu login the desired Storage Server by specifying its IP address and click Add Storage Server in the Viewer...

Page 78: ...click Login 3 2 1 The default user name and password are as follows User name admin Password NVR It is strongly recommended to change the user name and password after installation The Viewer can be la...

Page 79: ...log for entering the IP address will also be displayed even when connection to the Storage Server failed Tip If you use a proxy server you should change the Internet option settings in the following p...

Page 80: ...orage Server which has not been set up with camera server information the entire Viewing Screen is initially blank as shown below You should configure the Viewer using the Configuration and Preference...

Page 81: ...the Configuration and Preferences screen To open the Configuration and Preferences screen the following operation should be performed In the Menu Bar select View Configuration The menu bar is located...

Page 82: ...and display the Configuration and Preferences screen Click the Camera Summary tab The Storage and Camera Server Summary windows appear The window consists of two sub windows which are opened by their...

Page 83: ...he Locations Zones tab Add Location Allows you to add a new location to the system Add Zone Allows you to add zones to locations When you select a zone within a location in the left panel a list of ca...

Page 84: ...hop such as a cash register area The diagram below illustrates an example of physical Locations and Zones on a VK 64 VK 16 network Viewer access is performed via the Location and Zone drop down menus...

Page 85: ...Zone The Location Zone hierarchy is independent of the grouping of cameras into Storage Servers For example a single Storage Server may record video from multiple Locations and cameras from a single...

Page 86: ...the Locations Zones tab if it is not selected yet Click Add Zone to bring up the Add Zone dialog Enter the new zone name up to 20 characters Select a location from the drop down menu in the Location...

Page 87: ...it Zone dialog appears Change the settings and click OK 2 1 Delete a Location and Zone Click a location or zone in the list to highlight it and select Delete from the Edit menu Alternatively click a l...

Page 88: ...you are using multiple Storage Servers add each Storage Server as directed below You need not perform these steps if you are using only one Storage Server and that Storage Server has already been adde...

Page 89: ...corner of the Camera Summary window Click Discard Changes to cancel any changes you have made 4 Do not add the same Storage Server more than once If you add a Storage Server with a different configura...

Page 90: ...Server to select it then press the Delete key on your keyboard A confirmation dialog will appear Click Yes Click No to cancel deletion To save changes click Save Changes at the bottom right hand corne...

Page 91: ...ch After registering the Camera Server you can select the Camera Server from the Viewer screen Display the Storage and Camera Server Summary Windows Launch the VK Viewer and display the Storage and Ca...

Page 92: ...3 The camera names in the list are those specified by the Camera Server Refer to the Camera Server s User s Manual for more information on setting the name Camera Name for VB C60 VB C50i VB C50iR VB C...

Page 93: ...The Add Camera Server dialog appears Alternatively double click an item to bring up the Add Camera Server dialog Continue settings on the Add Camera Server dialog 2 1 Recording schedules should be set...

Page 94: ...ut is set to Single two through four tabs are added The number of tabs shown for a VB150 does not indicate the physical number of cameras connected but indicates the number of cameras which have been...

Page 95: ...amera memory as a function to handle packets dropped due to network interruptions etc To use the recording streams select the Use the stream for recording checkbox If you have a Multi Terminal Module...

Page 96: ...state of the following external option One or more inputs may be shown depending on the type of the Camera Server It is not necessary to change this setting if it is not required The recording streams...

Page 97: ...OK When you add a Zone in the Add Zone dialog you should also add it to a Location in the same dialog Select a location from the drop down menu Refer to P 86 for how to add locations and zones 4 3 97...

Page 98: ...ver Network drives registered via Storage Server Configuration are also shown on the Drive drop down menu Refer to Select Disk Drive Settings P 58 for the details If you are using the Viewer only the...

Page 99: ...t Viewer Screen from the View menu bar The bottom right hand corner of the Camera Summary window consists of two buttons Save Changes and Discard Changes Close the Add Camera Server Dialog Click OK to...

Page 100: ...Change the Camera Server settings as directed in P 91 through P 94 2 Edit Camera Server The right hand portion of the Camera Summary window features Edit Camera Server for Editing the Camera Server s...

Page 101: ...Finish Editing Click OK when finished The Camera Summary window reappears Save Edit Contents To save edited Camera Server settings click Save Changes at the bottom right hand corner of the Camera Summ...

Page 102: ...a Server s from your system regardless of which tab you have selected Storage Servers or Locations Zones Delete a Camera Server In the Camera Server list click a Camera Server to highlight it 1 Click...

Page 103: ...cording Schedule Register Camera Server Reflect Deletion To reflect Camera Server deletion click Save Changes at the bottom right hand corner of the Camera Summary window Click Discard Changes to canc...

Page 104: ...when a sensor input has occurred Refer to Setting Sensor Event Recording P 131 for details 104 Overview of Recording Schedule Setting If you are using the Viewer only you cannot set recording schedule...

Page 105: ...st set the recording schedule for each Camera Server in the Recording Schedules screen Display the Recording Schedules screen Launch the VK Viewer and in the Menu Bar select View Configuration The Con...

Page 106: ...amera areas in the Location Zone Camera schedule time bars Day of the week Location Click and drag the vertical scroll bar downward to view any other zones Click and drag the horizontal scroll bar to...

Page 107: ...107 4 Register Camera Server and Set Recording Schedule Recording Schedule Click the Special Day Schedule tab to display the Special Day Schedule screen 4 VK 64 16 VK 64 16 COPY...

Page 108: ...same as the Normal Recording Schedule but only covers a single day from 00 00 hrs to 24 00 hrs To have a special day schedule run over a long weekend Fri Sat Sun all dates of three days must be added...

Page 109: ...rver list Select the Storage Server to edit the recording schedule When the Recording Schedules window first appears the first Storage Server in the list is shown with its associated schedule to the r...

Page 110: ...to display another Storage Server s schedule click the Storage Server menu otherwise proceed to the next step The menu may list more assigned Storage Servers If you select another Storage Server the...

Page 111: ...nfiguration is discussed on the following pages Set start and end times and the day of the week P 112 Set frame rate enable Motion Detection and sensor event recording P 113 Move the mouse cursor in t...

Page 112: ...rmal schedule times for the whole day Times are given in 24 hours If Camera Server has been configured with Restrict Service Time VK 64 VK 16 will not be able to record from the Camera Server during r...

Page 113: ...tinuous Recording Click the Continuously at Max box if you want to set continuous recording for the duration of the time period Select a frame rate for recorded video from the drop down menu or input...

Page 114: ...erences screen the Recording Schedules tub P 105 The timeline on the Viewer screen P 204 does not show whether audio recording is enabled or not Audio recording via a proxy server is not supported Not...

Page 115: ...or VB C60 the camera head moves to face front and then moves back to the current position Please note that video will be recorded in the meantime cotinuously The On Motion Detection Exposure compensat...

Page 116: ...sabled after the configured recording schedule finishes A higher resolution results in larger disk usage Make sure you have enough disk space If you set Night Mode to Auto please make sure that Exposu...

Page 117: ...ices that may be connected to your Camera Server Click Setup to change the details of external outputs If you do not change the settings the defaults will be used 2 1 Set Additional Options To enable...

Page 118: ...VK 64 VK 16 recording schedules fail to record with the correct camera preset You should disable such Camera Server features if you wish VK 64 VK 16 settings to take precedence Note Finish Setting Cl...

Page 119: ...Server and Set Recording Schedule Click Set up in the Add Edit Schedule Item dialog and then Camera Server s top page appears after Internet Explorer launches VB C60 Click Setting Page to display the...

Page 120: ...e set to Single the Motion Detection settings are configured using the VK 64 VK 16 Motion Detection Settings dialog P 125 The Motion Detection function is not suitable for conditions where high reliab...

Page 121: ...y have been defined on the Camera Server click Camera Control to display the Camera Control Panel obtain camera control then configure the settings again Restrict Service Time If a Camera Server has b...

Page 122: ...s allows you to easily set recording schedules for multiple cameras Once created settings for each camera can be customized Example Drag over the Schedule area covering three Camera Servers to set the...

Page 123: ...rate from 0 1 to 30 frames per second The default setting is 5 seconds 2 1 When the load on Storage Server CPU and hard disk is higher recording at the specified frame rate may not be available or the...

Page 124: ...re high reliability is required such as for monitoring purposes Canon accepts no liability whatsoever for faults etc resulting from the use of the Motion Detection Motion detection is performed by the...

Page 125: ...iR VB C50FSi and VB C50Fi Activate external device output Detail settings are available for the sensitivity area ratio and duration This dialog box is only valid when connected to VB C60 Detect Motion...

Page 126: ...mera Sever to detect motion Settings becomes available Settings is now enabled Click to launch your VB Admin Motion Detection Setting Tool Install the VB Admin Tools that is bundled with the VB C60 VB...

Page 127: ...tio the color bar changes to yellow and if the detected motion remains at the yellow level for the specified duration period a red color bar is displayed and an event is triggered The behavior of the...

Page 128: ...et in the range of 129 to 256 Tip Although the duration for recognizing motion is fixed at 0 2 seconds this can also be changed if neccesary To change this setting select the Detail Settings checkbox...

Page 129: ...5 Lowest Priorities are color coded in the 2 1 129 4 Register Camera Server and Set Recording Schedule Set Motion Detection Recording Step 6 Set frame rate and pre and post event recording duration M...

Page 130: ...ce and set On or Not specified Available external outputs depend on the Camera Server Note Record after event enter a number of seconds for the amount of recording time after the event occurs up to 99...

Page 131: ...he Sensor Event Settings window overlap with the items in the Add Edit Schedule Item dialog When the Sensor Event recording is executed the settings in the Sensor Event Settings window take precedence...

Page 132: ...ontrol and Focus Night Mode is available for VB C60 VB C300 VB C50i VB C50iR VB C50FSi and VB C50Fi Camera Servers or VC C50i VC C50iR cameras connected to Camera Server VB150s Click Night mode and se...

Page 133: ...mera will not be moved The camera angle can also be changed by moving your mouse pointer in the Preview area to display controls and clicking to pan tilt and zoom P 98 After the camera has been contro...

Page 134: ...m 0 1 to 30 frames per second 5 is the default 1 The additional options are available with VB C60 and VB C300 only S Shade Control only has an effect on VB C60 If Exposure is set the Exposure Compensa...

Page 135: ...Server and the Storage Server may reduce the actual frame rate recorded While the resolution is set to MEPG 4 the frame rate drop down menu is gray out However the video is recorded at the frame rate...

Page 136: ...ed on the Control External Devices dialog 3 Step 7 Set the External Outputs Click External Outputs Setting to control any external devices that may be connected to your Camera Server Click Setup to ch...

Page 137: ...the recording with the higher priority is performed first When using the Motion Detection and Sensor Event recordings together and motion detection and sensor input occur simultaneously the Sensor Ev...

Page 138: ...set configure the Speed PT Speed Z and Pause sec settings 4 3 2 1 When Preset Tour and MPEG 4 are used together the video data size becomes very large The durability of camera Pan Tilt mechanism may b...

Page 139: ...firm the operation Change the Preset Settings Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears Select a preset to change from the list and click Edit The Preset Tou...

Page 140: ...rom the list and click Move Up or Move Down Delete a Preset Check the Preset Tour box and click Settings The Preset Tour Settings dialog appears Select a preset to delete from the list and click Remov...

Page 141: ...on is 50 degrees it takes approximately 9 444 hours for 100 000 round trips in the pan direction Endurance of VB C60 s pan tilt mechanism is approximately 300 000 round trips at the full range Total t...

Page 142: ...tab and ensure Special Day Schedule is selected Special Day Schedule consists of Storage Server Select Storage Server from the list to add edit schedules for that server Associated Locations and Zones...

Page 143: ...o limit to the number of schedule type that can be added To launch the dialog and add a Special Day Schedule Add Schedule Type Click Add The Add Schedule Type dialog appears 1 The scheduling area func...

Page 144: ...a schedule type in the Schedule Type list to select it Click Edit This will bring up the Edit Schedule Type dialog Enter a new name For example you may wish to change the name Company Holidays to Com...

Page 145: ...Holidays created on P 142 and then in the Days list click Add This will bring up the Select Date calendar see below Click to select a day in the calendar then click OK Click Add again to add another d...

Page 146: ...Delete below the Days list The day is deleted from the schedule type 2 1 Alternatively click the current month and a month list will appear To select another year click the current year and scroll do...

Page 147: ...ur settings The settings are then saved to the Storage Server Click Discard Changes to cancel any changes you have made If you wish to return to the Viewer select View Viewing Screen from the menu bar...

Page 148: ...ng information for the time period where the highest load is expected when the schedule is performed Number of Camera Servers Number of Camera Servers with Motion Detection Total Recording Frame Rate...

Page 149: ...Setting Summary Click Copy to copy the contents of the Recording Setting Summary dialog to the Clipboard Tip If the load is too high adjust the recording schedule Note After confirming information che...

Page 150: ...drive of the Storage Server Display Recording Setting Summary Check Summary Information of Storage Server You can check summary information of a specified Storage Server The Display Camera List Summa...

Page 151: ...me rate or decrease the image size or quality to reduce the number of frames queued for writing If the number of frames queued for writing exceeds 10 000 dropped frames occur Click the Copy button to...

Page 152: ...152 COPY...

Page 153: ...Chapter 5 Viewer Reference COPY...

Page 154: ...he Viewer Arrange and Save Layouts Explains how to arrange layouts and set layout sequences Video Window Operation Explains how to create a video window and display it in the Viewing Area and control...

Page 155: ...155 5 Viewer Reference COPY...

Page 156: ...for Video Windows P 162 Video Windows can be arranged here Video Windows can be re sized as well They can also be arranged into a uniform grid Playback control P 204 Click the VCR like controls to pla...

Page 157: ...t of video to save as file Zoom In Zoom Out buttons P 209 Click to zoom in or out the Timeline Live Events Log list P 212 Indicates events that have been recorded on Storage Servers after the Viewer w...

Page 158: ...to use the local PC where Viewer is installed as Master Storage Server Or from the Windows Start menu click Programs WebView Livescope Network Video Recorder VK Series v2 0 VK Viewer The connect opti...

Page 159: ...er Select localhost from the drop down menu Click Connect Enter your User Name and Password and click Login 3 2 1 If a connection error occurs Master Storage Server may not work correctly Tip The user...

Page 160: ...mall amounts of data such as events from the Storage Server to the Viewer Apache proxy server does perform response buffering so is not recommended You cannot transmit or receive audio when using prox...

Page 161: ...ixed to Personal Layout Sequence Configuration and Preference Screen Recording Schedules tab is not displayed P 105 Some functions such as video recording sensor events and motion detection are not av...

Page 162: ...se can be dragged onto the Viewing Area for monitoring If your Administrator has already created a Layout for you then the Viewing Area will display the first Personal Layout or first Shared Layout if...

Page 163: ...Properties from the menu Example C Program Files Canon WebView NVR NVR_Viewer exe h 192 168 100 1 p 80 u admin pw NVR Make sure to enter a space after C Program Files Canon WebView NVR NVR_Viewer exe...

Page 164: ...ed Select All Selects all of the video windows in the current layout Search Events Displays the Event Search dialog View Configuration Select Configuration while the viewer window is open so that the...

Page 165: ...play positon settings or zoom Status Bar Switches display and hide the status bar Several information is displayed in the status bar such as the total frame rate CPU the number of displayed events and...

Page 166: ...hen quitting or when the screen changes Event popup setting Enables you to set whether video is displayed at the same time as events occur Event Notification Settings Set operator notification and adj...

Page 167: ...urrent Storage Server to the connection menu Click Delete Storage Server to delete the current Storage Server from the connection menu Set layout of the Viewing Screen If you wish to confirm whether t...

Page 168: ...If you specify 0 second an event which has occurred will not flash and a color bar will light for one minute Tick the Requires operator acknowledgement box for the event When an event occurs it will f...

Page 169: ...iewing The maximum frame rate when displaying live video can be configured Select the value of the frame rate from the drop down menu Select the AutoAdjust Frame Rate checkbox to have the frame rate a...

Page 170: ...a to return its focus mode to the default setting when the camera orientation is changed The focus mode returns to default if it has been changed to Manual after any focus operation using a preset wit...

Page 171: ...cations you have made If you wish to return to the Viewer select View Viewing Screen from the menu bar The bottom right hand corner of the Viewer Settings window consists of two buttons Save Changes a...

Page 172: ...options existing Layouts are displayed and divided into two sections Shared Layouts All the users can available these layouts You need Administrator privilege to create a layout P 72 Guest users canno...

Page 173: ...elect New Layout The Viewing Area will become blank and the default layout name Untitled will be displayed The process of creating folders and saving a layout could be done in the following order 1 Or...

Page 174: ...equences dialog allows you to create folders and sub folders in which to save item layouts and layout sequences To display the dialog Open the Layout menu and select Organize The Organize Layouts Layo...

Page 175: ...nd Save Layouts Move an entry up or down Click an item or folder to highlight it then click Move Up or Move Down The item will move up or down within a folder Edit or delete a layout or folder Click a...

Page 176: ...yout to a personal folder Once you have saved an item the name will appear next to the Layout button in the Viewing Area 2 1 Arrange and Save Layouts Save a Layout or Layout Sequence Administrators an...

Page 177: ...dd Layout button to add layouts to the new sequence Click Up and Down to change the display sequence of layouts Click Delete to delete the layout In the Duration menu select a set duration of display...

Page 178: ...Save Layouts Click OK to bring up the Select destination folder dialog Select or enter the time You can set the time within the range from 1 to 9999 Click Add Layout to add a selected layout from the...

Page 179: ...You can arrange Video Windows freely Alignment Grid diplay a grid of dots in the Viewing Area You can re size Video Windows using the grid Small Grid Medium Grid and Large Grid diplay a small 160x120...

Page 180: ...r and drag the image outwards to snap to a larger grid area Release the mouse button When you release the mouse the size and position are adjusted to match the layout frame 2 1 Alignment Grid Select t...

Page 181: ...lection Area click a thumbnail image and drag its selection boundary onto the Viewing Area grid Move it to the position you want to display When you release the mouse the size and position are adjuste...

Page 182: ...depend on your video card the speed of your computer the maximum frame rate P 169 configured with Viewer setting the video size and video quality coming from the Camera Server and the size of each Vi...

Page 183: ...183 5 Viewer Reference Arrange and Save Layouts The Viewing Area with a Large Grid In this example the Camera Selection Area and Timeline are hidden P 185 COPY...

Page 184: ...rizontal or Vertical field overwrite the existing value with a custom value or use the up down arrows to select a value When you adjust the value in one field you ll notice the value change in the oth...

Page 185: ...or displaying more Video Windows as shown below in the Large Grid example Pressing the Esc key returns the menu bar You can also select to hide Video Window Captions the Camera Control and Live Events...

Page 186: ...The Zone drop down menu lists the groups of areas within each location Camera Thumbnails When a Location is selected the thumbnail images of the Camera Servers registered in that Location will appear...

Page 187: ...rnatively click the scrollbar located under the Camera Selection Area Drag it to the right until the desired Zone is displayed Locations and the Zones Selection is performed in the following order Ste...

Page 188: ...viewing recorded video simultaneously Click and drag a camera thumbnail onto the Viewing Area Click the thumbnail image and while holding down the mouse button drag its boundary anywhere onto the View...

Page 189: ...size the window Release the mouse button when you have reached the desired size Alternatively click the Video Window menu button and select Video Display Size Select Small Medium Large or Default from...

Page 190: ...the Viewing Area to create Video Windows for monitoring if necessary Your Viewing Screen could look like this When Video Windows that are other than a standard resolution 160x120 320x240 640x480 are...

Page 191: ...the camera and the Live Video Viewing Settings frame rate set in the Viewer Settings window of the Configuration and Preferences screen If the load on the computer CPU is high Viewer operations may ta...

Page 192: ...viewing Video display displays live or recorded video Recorded video indicator displays a time date stamp in the title bar for recorded footage Event indicator displays a colored bar across the top o...

Page 193: ...s shown the title bar on a Video Window will change from black to gray Video display conditions For recorded video the time date indicator may not fully display if the Video Window size has been reduc...

Page 194: ...ol message will appear You may have to wait a few moments and attempt to get control later Arrows will appear in the cursor position when you have gained control of the camera When you move the mouse...

Page 195: ...ot selected the preview window will be blank Click on a Video Window to control the camera Pan Tilt controls Click to nudge or click and hold for continuous movement Click this button to display expos...

Page 196: ...rture value shutter speed and gain value Drag each slide bar to adjust the aperture value shutter speed or gain value Selects the Metering Mode VB C60 only Refer to the Users Manual of the camera for...

Page 197: ...is option when using the camera under a day light or white fluorescent lamp fluorescent warm Select when shooting under warm color fluorescent lights Mercury lamp Select this option when using the cam...

Page 198: ...ion from the sub menu 3 2 1 Auto for domes is not available for VB C60 Note Other items Switch between Auto Focus and Manual Focus Auto Adjust the focus automatically Auto for dome housing When the op...

Page 199: ...select Small Medium Large or Raw from the sub menu A Raw selection displays the Video Window selected at the Video Receive Size 2 1 Change the Received Video size VB C60 VB C50i VB C50iR VB C50FSi VB...

Page 200: ...VB C60 If you specify MPEG 4 and perform live viewing on the VB C60 the video and audio are not synchronized When multiple Video Windows from a single Camera Server are displayed and the Video Receive...

Page 201: ...et the exposure compensation to Off Note Other Menu Options Other functions available from the Video Window menu include Click Night mode and select Disabled Enabled IR light off or Enabled IR light o...

Page 202: ...ver It can be used on live or recorded video see below Note Arrange Video Windows Click Viewer Shade Control to correct shaded areas in the video window It is available to one specified vide window on...

Page 203: ...ol You cannot transmit and receive audio when using a proxy server Audio playback is only performed during regular playback Audio playback is not performed in the following cases If multiple image win...

Page 204: ...r less detail Events for non selected cameras Video Windows in the Viewing Area are called secondary event They are displayed in weaker colors than primary events Click in this area of the Playhead sh...

Page 205: ...time Extract recorded video to save as another file Event display area Day indicator Return the Playhead to the Live position Events associated with selected cameras Video Windows in the Viewing Area...

Page 206: ...effectively controlling all Video Windows that have been selected Rewind and nudge back cannot be performed on video recorded in MPEG 4 format The fast forward speed of video recorded in MPEG 4 forma...

Page 207: ...of the Timeline The Playhead will move to that location and playback of recorded video commences from that time When you choose to play back video the video is played The response and smoothness of t...

Page 208: ...nction records at the maximum frame rate Extended recording time will use additional disk space on the Storage Server It is limited to 5 fps for VK Lite The Record Now function is only enabled if a St...

Page 209: ...t available VB C60 If audio transmission is enabled on the camera audio recording is also performed Note On Windows Vista don t specify the Windows folder or the Program Files folder on the system dri...

Page 210: ...ght Saving changes have occurred the Timeline display is still continuous Only the labels are affected Note Move mouse over event to get details Skipped Time Duplicated Time Type of event Time of even...

Page 211: ...Returning to Live Video To return to the live video click Return to Live The Playhead returns to the live position in the Timeline You must select only one Video Window to extract video QuickTime play...

Page 212: ...r more cameras after the Viewer has been launched Events are color coded according to priority Click and drag scroll bar to view events The bell icon is displayed when the event is acknowledged by dou...

Page 213: ...a defined period if configured If Operator Acknowledgement is required the event will flash indefinitely if not acknowledged In the Live Events Log double click on the event to acknowledge Double cli...

Page 214: ...k Event Search The Event Search dialog opens Select a Location and Zone Enter a keyword for particular events Enter a search end date and time Enter a search start date and time Select a Priority Sele...

Page 215: ...rrow next to each date panel to bring up the calendar Click off the calendar to close it again In the Event Search dialog you can also scroll through time using the up down arrows Click an hours minut...

Page 216: ...t View retrieved recorded video To view video of when an event occurs click the event to highlight it and click View Event in Camera to view it in a Video Window You can also view recorded video by do...

Page 217: ...corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs If the video window that pops up is in the Viewer Area that window is automatically...

Page 218: ...218 COPY...

Page 219: ...Chapter 6 Operation and Management COPY...

Page 220: ...he number of frames queued for processing for each camera Operation Guideline for Recording and Viewing Explains frame rates for recording and live viewing via the Viewer Operation Guideline for Senso...

Page 221: ...0 0 90 0 This is not an On Off event This event occurs when the disk free space has run under the specified value or the used disk space has exceeded the specified valued In this case data may be dele...

Page 222: ...load conditions of the PC This information is updated at every 5 seconds If the number of frames queued for processing exceeds 500 either reduce the video recording frame rate or reduce the image size...

Page 223: ...e Viewer requests the camera to send the video at the specified frame rate Max Live Frame Rate on P 169 If you use this function you can maintain a stable display of live video with a temporarily lowe...

Page 224: ...s happens the Storage Server stores images at intervals rather than storing all of the images the Storage Server received in order to reduce the PC load If you use this function you can avoid recordin...

Page 225: ...ur PC and the recording frame rate may be reduced or recording may be interrupted If you have 10 or more sensor events per minute continuously we recommend continuous recording For each Storage Server...

Page 226: ...rding Lowering this value mitigates load on the Storage Sever Motion Detection Setting for Each Camera Model VB C60 VB C50i VB C50iR VB C50FSi VB C50Fi VB150 Configure the Motion Detection settings on...

Page 227: ...Chapter 7 Backup Scheme COPY...

Page 228: ...his chapter explains how to make backups for each purpose Since the volume of video data the largest among various data types requiring backup you must carefully choose backup equipment and learn the...

Page 229: ...kup for Data Protection Prevents data from system crush or hard disk failure This type of back up targets video data event data and configuration files Backup for Archive Stores recorded video data an...

Page 230: ...ications mention that the transfer speed will be doubled by compressing data the expected compression ratio depends on data formats Therefore it is dangerous to think so The time required for making b...

Page 231: ...s The following two file types are backed up File name NVR_INDEX_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss mov Camera ID Recording start date_time Recording end date_time For JPEG Video File na...

Page 232: ...file types are backed up File name NVR_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss_yyyymmdd_hhmmss mov Camera ID Recording start date_time Recording end date_time Temporary files The following files are th...

Page 233: ...EDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss avi NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss avi tmp NVR_STANDBY_MEDIA_xxxxxxxxxxxxxxxx_yyyymmdd_hhmmss mov NVR_STANDBY_AUDIO_xxxxxxxxxxxxxxxx_yyyymmdd_...

Page 234: ...o data being recorded is saved in a temporary file on a hard disk drive The temporary file cannot be backed up in the normal procedure Refer to Recorded Video Data P 231 for details The temporary file...

Page 235: ...of the VK 64 VK 16 However if the management is complicated you can perform a full backup every day Refer to P 233 for the storage location Notes on Backing Up Recorded Video Data Video data being re...

Page 236: ...3 2 1 236 If the VK 64 VK 16 continues recording video while making a backup you must take into account the increased I O load on the hard disk due to data transfer to the backup device If the record...

Page 237: ...ments and Settings All Users Application Data Canon WebView NVR Configuration file path for Windows Vista System Drive ProgramData Canon WebView NVR Restore the recorded video data file to the former...

Page 238: ...e path for Windows Vista System Drive ProgramData Canon WebView NVR Uncheck the Maximum retained history option in the Storage Server Configuration window Launch the Viewer and delete all the schedule...

Page 239: ...tting information is restored as well After restoration the PC may start recording video according to the old recording schedule If you do not want to record video delete the recording schedules after...

Page 240: ...capacity of around 240 GB is required If the storage period of video data on the Storage Server is 30 days an archive backup for 1 week data can be saved on 50 GB tape with an AIT drive To save 30 da...

Page 241: ...one image data is 15 KB The Maximum file size duration option in the Storage Server Configuration window is set to six hours Under this condition the video file size per Camera Server per day is 310 M...

Page 242: ...ow is set to six hours Under this condition the video file size per Camera Server per day is 310 MB x 4 files Therefore the video data quantity per Camera Server per day is 1 25 GB and 25 GB for twent...

Page 243: ...Chapter 8 System Maintenance COPY...

Page 244: ...Chapter Overview 244 This chapter describes about the version upgrade reinstallation and restoration of the older version for VK 64 VK 16 and about the version upgrade of camera fs firmware COPY...

Page 245: ...for Restoring Previous Version p 248 Upgrade from v1 1 1 2 1 3 and 1 4 Obtain the v2 0 upgrade program free program Available from Canon Web site Back up the following folders that are in the Storage...

Page 246: ...available Back up following folders of the VK Lite storage server For OS other than Windows Vista Startup drive for OS Documents and Settings All Users Application Data Canon WebView NVR All drives We...

Page 247: ...f a failure occurs restore the previous version by following Procedure for Restoring Previous Version P 248 When You Do Not Have the Released Version 2 0 Uninstall v2 0 Install the previous version Ob...

Page 248: ...amData Canon WebView NVR All drives WebView NVR Install the previous version by using the installation CD and patch installer for the previous version Stop the Storage Server in the Storage Server con...

Page 249: ...e proper tools for each model Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values Save the values configured in the Camera Server by...

Page 250: ...250 COPY...

Page 251: ...Chapter 9 Troubleshooting COPY...

Page 252: ...Chapter Overview 252 This chapter explains the chart of countermeasures against failures measures to be taken when a trouble occurs troubleshooting error messages and log files COPY...

Page 253: ...rding rate is too low below 50 Sensor and motion detection events occur too frequently exceeding the standard given by the guideline CPU load of the Storage Server PC may be high Load due to writing r...

Page 254: ...mera Control from the Video Window menu P 194 Alternatively check whether recorded video is not being played If video is not being played the title bar of the Video Window will be gray not black P 193...

Page 255: ...ation2 Recording cannot be performed by a certain network camera Solution In the case of 1 check the following The network cable of the server is plugged in The power supply has been cut off Do not Re...

Page 256: ...P Address Error Occurred is displayed check whether the power source of the Camera Server and the network have no problem The screen goes black when layout is switched but video is displayed after a f...

Page 257: ...but nothing happens Solution Move the Playhead away from the Live position Playback controls will then be active A Video Window needs to be selected for playback Also the nudge buttons P 204 and the E...

Page 258: ...the anti virus software settings to eliminate Storage Servers from virus scanning targets Connection Problems Cannot connect to a Camera Server Situation In the Viewer the screen has gone black and a...

Page 259: ...In the list of Camera Servers on the Camera Summary window some of the Camera Servers are not displayed Solution Only Camera Servers associated with the item selected on the Storage Server tab or the...

Page 260: ...ontrol after sending a camera control request Another user with higher user authority has already been controlling the camera when you sent a camera control request If the camera is left uncontrolled...

Page 261: ...user name using 1 100 characters The user name contains an invalid character You logged in using an account that does not have administrator privileges A character other than alphanumeric characters a...

Page 262: ...was not entered An invalid character was entered in the password Only alphanumeric characters and underscore _ can be used An invalid character was entered in the host name of the POP server The host...

Page 263: ...arning level An error occurred in the configuration file The host name of an invalid proxy server was used The port number of an invalid proxy server was used The proxy server settings have changed Th...

Page 264: ...mpt was made to delete the camera server When you attempted to edit the VB150 settings it was detected that the camera configuration has been changed on the VB150 side and the camera for which the sch...

Page 265: ...f the stream for recording is applied only to the JPEG recording not more than maximum frame rate 10fps it is applied to neither JPEG recording of 10 or more fps nor MPEG 4 recording MPEG 4 recording...

Page 266: ...n attempt was made to save the changes in the Camera Server list in the Configuration and Preferences screen however a connection to the Storage Server could not be established Connection to the Maste...

Page 267: ...a location name that is already registered An attempt was made to register a location without entering the name The changes to the thumbnail location and zone were not saved because the Master Storag...

Page 268: ...eleting the camera server an attempt was made to add the camera server again when the changes have not been saved An attempt was made to connect with an invalid host name IP address An attempt was mad...

Page 269: ...e will not be reflected on the Storage Server side This schedule overlaps with other schedule Check the settings and try again For the end time of a schedule a time of at least 15 minutes later than t...

Page 270: ...ch of the servers The schedule for the following camera is not created because the specified time frame has already been configured for another schedule The multiple schedules could not be added All o...

Page 271: ...added when the number of camera servers exceeds the licensing restrictions The number of camera servers exceeds the number allowed in the licensing agreement There is a layout that can only be seen wh...

Page 272: ...ng Editing a Camera Server Messages List An attempt was made to save the layout sequence with a name that is already being used for a layout or layout sequence in the destination folder An attempt was...

Page 273: ...og Add Edit Recording Schedule dialog Motion Detection Settings dialog Sensor Event Settings dialog Add Edit Recording Schedule dialog Add Edit Recording Schedule dialog Motion Detection Settings dial...

Page 274: ...ct to Master Storage Server dialog Connection Error dialog Edit Camera Server dialog Event Search dialog Extract Video dialog Folder Name dialog Layout Sequence dialog Motion Detection Settings dialog...

Page 275: ...alog Messages List An error occurred while connecting to the Storage Server when the Normal or Special Day Schedule window is opened or the Storage Server in the Recording Schedules window is changed...

Page 276: ...o save the changes in the Viewer settings An attempt was made to change the name of a folder to a name that is already being used A layout or layout sequence with the same name exists in the folder to...

Page 277: ...r When sending E mail the user name entered for the POP server could not be authenticated Reduce the system load using the following methods 1 Reduce the amount of data to record For example lower the...

Page 278: ...rror message Error connecting SMTP to server host port Error Winsock error code Error message Error sending E mail SMTP server log follows SMTP error message NVR recording engine stopping NVR Recordin...

Page 279: ...pplies for ERROR WSAConnect An HTTP error occurred when connecting to the camera server IMAGE Get image process EVENT Get camera server status process implemented by GetNotice COMMAND Camera server op...

Page 280: ...om multiple Storage Servers Check to ensure that you have the write privilege for the LocalSystem account in the VK 64 VK 16 configuration directory Reduce the system load using the following methods...

Page 281: ...access engine has been stopped No action is required No action is required Messages Cause Action CHttpVbSetngThread inet error wininet error code winsock error Winsock error code count Number of occur...

Page 282: ...ing that is not a socket Only one usage of each socket address protocol network address port is normally permitted A socket operation encountered a dead network A socket operation was attempted to an...

Page 283: ...requested type was found The connection is disconnected by the camera server due to camera server restart or other cause This may occur when the camera server is restarted using the restart button on...

Page 284: ...taken mailbox unavailable The communication is terminated because the mail server stopped The requested mail process was not executed because the mailbox is not available The requested execution was...

Page 285: ...er This occurs when the webview server is not running even when the HTTP server is running This may also be recorded even during normal operation if the camera server is restarted This is recorded whe...

Page 286: ...ame could not be resolved This error indicates when a host name that is not registered in DNS is specified or that a problem occurred in communication with DNS The communication was canceled This erro...

Page 287: ...off The sensor sensor name is status on off The motion detection is status Start on Stop off Stop recording or Start recording Pre event Recording configured duration sec Create on Close off Recordin...

Page 288: ...cter string A socket for the communication could not be generated because a large number of TCP connections are used in the PC The network is down when a failure occurs in a HUB or router located near...

Page 289: ...IP address restriction on the camera server side The proxy server returns an HTTP 502 error which occurs when the proxy server receives an error from the upper proxy The proxy server returned an HTTP...

Page 290: ...290 COPY...

Page 291: ...Appendix COPY...

Page 292: ...etection Settings Tool VB C60 VB C50i Series VB Administration Tool VB C60 Admin Viewer Registered User VK 64 VK 16 Storage Server when a preset is specified for sensor recording Motion Detection Modu...

Page 293: ...erred to as rebuilding During RAID rebuilding a recording error may occur because disk system performance deteriorates RAID Rebuilding Time When a failure occurs in a hard disk in a RAID system and yo...

Page 294: ...ecommended to implement the following measures Stop the Storage Server program before rebuilding Temporarily reduce the recording frame rate during rebuilding Notes on Consistency Check of RAID Config...

Page 295: ...tion dialog 2 Right click the title bar of the dialog and select About Storage Server Configuration 3 Check the software version in the dialog displayed VK Viewer 1 Launch the VK Viewer 2 Select About...

Page 296: ...nly supports the JPEG format and cannot record in MPEG 4 format Playback Although the following controls can be used when playing back video recorded in MPEG 4 format the rewind and nudge back control...

Page 297: ...ing Operations 12 C Camera Control Panel 195 Exposure Control 196 Camera Server 91 Change Settings 119 Delete 102 Edit 100 Register 91 Search 91 Cameras for Viewing 186 Camera Thumbnails 186 Location...

Page 298: ...Guideline 223 Event Recording 225 Live View Frame Rate Adjustment 223 Recording Frame Rate Adjustment 224 Operation and Management 219 P Pan Tilt Zoom 194 Preparation Flow 16 Preset Tour 138 R Recordi...

Page 299: ...eturn to Live 211 Shoot a Snapshot 209 Zoom In Out 209 Troubleshooting 251 U Upgrade 47 245 Camera Firmware 249 from Previous Versions 47 245 User Management 72 Administrator 72 User Authentication 74...

Page 300: ...300 Viewer Shade Comtrol 202 VK Event Information 287 VK Events 221 VK Viewer 77 VK Lite 39 Index COPY...

Page 301: ...301 COPY...

Page 302: ...10 Metropolis Drive Hunghom Kowloon Hong Kong CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON EUROPA N V Bovenkerkerweg 59 61 P O Box 2262 1185 XB Amstelveen T...

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