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Advanced Guide
>
Troubleshooting
> If You Cannot Resolve the Problem
If You Cannot Resolve the Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of
the printer or the service center.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution
If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power
cord from the outlet and contact the seller or the service center. Never attempt to repair or
disassemble the printer yourself.
Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of
whether the warranty has expired.
Before contacting the service center, confirm the following:
Product name:
* Your printer's name is located on the front cover of the setup manual.
Serial number: please refer to the setup manual
Details of the problem
What you tried to solve the problem, and what happened
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Page 438 of 541 pages
If You Cannot Resolve the Problem
Summary of Contents for Pro9500 Mark II Series
Page 26: ...Page top Page 26 of 541 pages Printing Documents Macintosh ...
Page 41: ...Page top Page 41 of 541 pages Loading Paper in the Front Tray ...
Page 55: ...Page top Page 55 of 541 pages When Printing Becomes Faint or Colors Are Incorrect ...
Page 113: ...Page top Page 113 of 541 pages Selecting the Paper ...
Page 123: ...Note See Help for details on the Edit screen Page top Page 123 of 541 pages Editing ...
Page 125: ...Page top Page 125 of 541 pages Printing ...
Page 130: ...Page top Page 130 of 541 pages Selecting the Paper and Layout ...
Page 133: ...Page top Page 133 of 541 pages Editing ...
Page 135: ...Page top Page 135 of 541 pages Printing ...
Page 142: ...Page top Page 142 of 541 pages Printing ...
Page 149: ...Page top Page 149 of 541 pages Printing ...
Page 186: ...Page top Page 186 of 541 pages Cropping Photos Photo Print ...
Page 190: ...Page top Page 190 of 541 pages Printing an Index ...
Page 282: ...Page top Page 282 of 541 pages Stamp Background Printing ...
Page 298: ...Adjusting Tone Page top Page 298 of 541 pages Printing a Color Document in Monochrome ...
Page 325: ...Page top Page 325 of 541 pages Reducing Photo Noise ...
Page 341: ...a flat place Page top Page 341 of 541 pages Attaching Removing the CD R Tray ...
Page 412: ...Page top Page 412 of 541 pages Colors Are Uneven or Streaked ...
Page 444: ...Page top Page 444 of 541 pages Before Printing on Art Paper ...
Page 483: ...Next Page top Page 483 of 541 pages Overview of Printing from Computers ...
Page 488: ...Page 488 of 541 pages Printing from Other Applications ...
Page 532: ...Page top Page 532 of 541 pages Adjusting Colors before Printing ...