Canon Pro9500 Mark II Series, On-Screen Manual

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Refer to
Loading Paper for details about how to return the Front Tray to its normal printing
position.
Do not move the Front Tray during printing.
Check 7: If the Front Tray is pulled down while printing from the Front Tray,
return the Front Tray to the Front Paper Feeding Position, then press the
RESUME/CANCEL
button on the printer and try printing again.
Refer to
Loading Paper for details about how to return the Front Tray to its normal printing
position.
Do not move the Front Tray during printing.
Error Regarding the Width of Paper Is Displayed
Check: Make sure that the Page Size setting matches the size of the paper
loaded in the printer.
Press the RESUME/CANCEL button on the printer to clear the error. Then check the Page Size
setting in the Page Setup sheet (Windows) or the Page Setup dialog box (Macintosh) in the
printer driver and load paper that is the same size as the setting and try printing again.
If this message appears even when the paper loaded in the printer is the same as the setting,
set the printer driver not to detect the width of the paper.
* Select the Detect paper width check box again once printing is complete, and then click
Send.
The Custom Settings in the Maintenance sheet, clear the Detect paper width check box, and
then click Send.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, clear the Detect
paper width check box, and then click Send.
The settings here are also applied under Direct Printing from a digital camera.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See Eleven flashes: in Alarm Lamp Flashes Orange and take the
appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the Power lamp is off, make sure that the power plug is plugged in,
then turn the printer on.
While the Power lamp is flashing blue, the printer is initializing. Wait until the Power lamp
stops flashing and remains lit blue.
Check 2: Make sure that the printer port is configured appropriately in the printer
driver.
* In the following instructions, " XXX " signifies your printer's name.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX icon, then select Properties.
4.
Click the Ports tab to confirm the port settings.
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