Chapter 8
Troubleshooting
8-21
Problem
Cause
Solution
Colors are missing
The print head may need to
Clean the print head (see
be cleaned.
page 7-8).
Hue changes
The print nozzles may be
Clean the print head (see
clogged with dust.
page 7-8).
A BJ tank may be empty.
Replace empty BJ tanks as
needed (see page 7-16).
Paper Feeding Problems
Problem
Cause
Solution
Paper does not load
The sheet feeder may contain
Make sure the stack of paper
too many sheets.
in the sheet feeder does not
exceed the limit mark.
Paper may not be inserted
Make sure the stack of paper
correctly.
is inserted into the sheet feeder,
and the paper guide is adjusted
correctly.
Paper is loaded skewed
Paper may not be stacked
Make sure the stack of paper
(printing is skewed)
correctly in the sheet feeder.
is straight in the sheet feeder.
Make sure the right side of the
stack of paper is aligned against
the right side of the sheet
feeder and the paper guide is
aligned against the left side.
Make sure the paper exit path
is clear.
Multiple sheets load
Paper may not be stacked
Make sure paper is installed
into unit at the same
correctly.
correctly in the sheet feeder.
time
Sheets of paper may be
Be sure to fan the stack of
sticking together.
paper before placing it in the
sheet feeder.
Too much paper may be
Make sure the paper rest is
stacked in the sheet feeder.
extended and the paper is
stacked correctly in the sheet
feeder.
MPC-635—USERS MANUAL/V000/06-99
T
roub
leshooting
Summary of Contents for MP-C635
Page 1: ...MP C635 USER MANUAL Canon...
Page 2: ...C635...
