8-22
Troubleshooting
Chapter 8
Problem
Cause
Solution
Multiple sheets load
Make sure the stack of paper
into unit at the same time
does not exceed the limit mark.
(continued)
If necessary, remove a few
sheets from the sheet feeder.
Do not stack more than
approximately 100 sheets of
plain paper in the sheet feeder.
Do not force the stack into the
sheet feeder.
Different types of paper may
Load just one type of paper.
be stacked in the sheet feeder.
Make sure you are loading
paper that matches the
specifications of this unit.
See Appendix A,
Specifications
,
for details.
Repeated paper jams
The paper you are using may
Fan the paper before stacking
occur
be causing the jams.
it in the sheet feeder. This
keeps the sheets of paper from
sticking together.
Check that the paper you are
using and your printing
environment are within the
specifications of the unit. See
Appendix A,
Specifications,
for details.
Envelopes do not load
Envelopes may not be
Make sure the envelopes are
loaded correctly.
loaded properly (see page 2-28).
Make sure there are no more
than 10 envelopes in the sheet
feeder.
You may need to choose
Make sure you select the
the envelope setting in
correct envelope size in the
your printer driver.
Paper Setting dialog box in
your printer driver.
MPC-635—USERS MANUAL/V000/06-99
Summary of Contents for MP-C635
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