8-8
Troubleshooting
Chapter 8
Step 5. Reset Hardware and Check Printer Connections
Cables do come loose or the circuitry can get confused. Often the best
thing to do is to shut everything down and restart.
1. Shutdown your Mac.
2. Turn off the MultiPASS.
3. Unplug the USB-to-Parallel cable from the USB port on the Mac.
4.
Wait 5 seconds, then reconnect the cable back into the USB port.
5. Turn on your Mac.
6. Turn on the MultiPASS.
Step 6. Ensure the MultiPASS Software is Correctly
Installed
If the MultiPASS printer driver is correctly installed, you will find the
following files:
❍
At the root level of your hard drive: MultiPASS Desktop Manager
folder.
❍
In the Extensions folder: the MultiPASS driver you installed,
SpoolMaster, and SpoolLauncher.
❍
In the Preferences folder: PowerPrint Prefs files folder.
❍
If you have been using SpoolMaster, you will find: SpoolMaster
folder.
Memory Considerations
Application Memory Allocation
If you are experiencing difficulties printing from an application (clipped
output, all items are not being printed) or you are receiving “not enough
memory” error messages, you can try increasing the memory allocation
to the application you are printing from.
1. Locate and quit the application program to which you wish to
allocate more memory.
MPC-635—USERS MANUAL/V000/06-99
Summary of Contents for MP-C635
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