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Introduction
Chapter 1
MPC-635—USERS MANUAL/V000/06-99
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical
support
*
options including:
❍
24-hour, 7-day-a-week, toll-free automated support for troubleshooting
issues on most current products (
1-800-423-2366
)
❍
Speak to a technician free of service charge (currently Monday–
Friday 8:00
A
.
M
.–10:00
P
.
M
. and Saturday 12:00
P
.
M
.–6:00
P
.
M
. EST,
excluding holidays) for products still under warranty
**
(
1-757-413-2848
)
❍
Speak to a technician for a service charge (currently $24.99 per
call) during holidays and days/hours not listed above regarding
urgent product questions or for products no longer under warranty
(
1-800-423-2366
)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per
call (
1-900-246-1200
)
❍
Technical support via the Canon Computer Systems, Inc. Web site
(
www.ccsi.canon.com
)
❍
24-hour, toll-free Fax Retrieval System (
1-800-526-4345
)
❍
To download the latest drivers using your modem, 24-hour Bulletin
Board Service (
1-757-420-2000
)
❍
Within Canada, 24 hours a day, 7 days a week (
1-800-263-1121
)
*
Support program specifics subject to change without notice.
**
Refer to individual product information for warranty details.
Summary of Contents for MP-C635
Page 1: ...MP C635 USER MANUAL Canon...
Page 2: ...C635...
