Faxing/Telephone Problems
19YU-0AK
See Common Problems(P. 637) also.
Sending Problems(P. 649)
Receiving Problems(P. 649)
Sending Problems
A fax cannot be sent.
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Is an external phone line busy? Wait until the line becomes free.
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Has an error occurred? Print and check a Communication Management Report.
Communication Management Report(P. 628)
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Is a telephone line set correctly?
Connecting the Telephone Line(P. 81)
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When sending the fax overseas, insert pauses in the fax number.
Basic Operations for Sending Faxes(P. 221)
A fax cannot be sent with a destination in the history specified.
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Did you turn OFF the machine? If so, the stored history was deleted.
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Did you set <Restrict New Destinations> to <On>? If so, the history before you set was deleted.
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Did you set <Restrict Resending from Log> to <Off>? If so, the destinations in the history cannot be specified.
A fax cannot be sent on an optical fiber line.
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The machine is compliant with use on analog lines. When using an optical fiber line or IP phone line, the
machine may not work correctly depending on the connection environment or connected devices. In such a
case, contact the provider of the optical fiber line or IP phone.
The results of a sent fax are not satisfactory.
●
Clean the platen glass or feeder. If cleaning does not improve the results, the recipient's fax machine may be
a cause.
Cleaning the Platen Glass(P. 585)
Cleaning the Feeder(P. 587)
Receiving Problems
The results of received fax are not satisfactory.
Problems with Printing Results(P. 645)
Troubleshooting
649
Summary of Contents for imageRUNNER C3025
Page 1: ...imageRUNNER C3025i C3025 User s Guide USRMA 1888 00 2017 06 en Copyright CANON INC 2017 ...
Page 84: ... Menu Preferences Network Device Settings Management On Setting Up 75 ...
Page 116: ...LINKS Loading Paper in the Paper Drawer P 135 Optional Equipment P 742 Basic Operations 107 ...
Page 160: ...Basic Operations 151 ...
Page 179: ...5 Select Apply LINKS Basic Operation P 121 Basic Operations 170 ...
Page 201: ... Start Use this button to start copying Copying 192 ...
Page 215: ...LINKS Basic Copy Operations P 193 Copying 206 ...
Page 228: ... Sending and Receiving Faxes via the Internet Using Internet Fax I Fax P 250 Faxing 219 ...
Page 330: ...LINKS Checking Status and Log for Scanned Originals P 303 Scanning 321 ...
Page 333: ...LINKS Using ScanGear MF P 325 Scanning 324 ...
Page 361: ...6 Click Fax Fax sending starts Linking with Mobile Devices 352 ...
Page 367: ...Updating the Firmware 444 Initializing Settings 446 Managing the Machine 358 ...
Page 444: ...5 Click Edit 6 Specify the required settings 7 Click OK Managing the Machine 435 ...
Page 567: ... Only When Error Occurs Setting Menu List 558 ...
Page 633: ...5 Select Apply Maintenance 624 ...
Page 772: ...Appendix 763 ...
Page 802: ... 18 MD4 RSA Data Security Inc MD4 Message Digest Algorithm ...