Remote moves and changes
We can offer your business a flexible , time saving
opportunity for all your BT Inspiration programming
needs thus enabling you to devote your time to your
business.
We can access your BT Inspiration system remotely
and ‘software configure’ the system to your
requirements. This is the remote moves and changes
service, contact the BT Sales office for details.
BT Sales Office 0800 800152
Support
To further enhance our support service to you a website
is available to our Inspiration customers offering on-line
support (launch date, Autumn 2001). The web site will
be available for use 24 hours a day allowing you
complete flexibility of use. This support area will
contain:
●
A useful documents library
●
Frequently asked questions & answers
●
Self-help tool - designed to quickly and easily
provide answers to many of the common issues and
problems that might be encountered when setting
up and using Inspiration.
●
e-mail contact to our team of Inspiration specialist
engineers for additional help. Replies will be within
normal working hours.
●
details of new system features and sales offers
The Inspiration on-line support site is at
www.inspirationsupport.bt.com
Fault Reports
Report faults to
0800 800154
and a specialist will return your call.
47
Appendix B
REMOTE PROGRAMMING AND SUPPORT
Summary of Contents for Featurephone
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