To make an external call
●
Obtain a free line in one of the following ways:
•
Press the ‘External call’ option on the display and
select a free line.
Busy lines are indicated by a solid diamond beside the
line on the display.
or •
Press the L1 key for line 1, the L2 key for line 2
etc.
●
Key the number you require.
Digits are sent to line as they are keyed
or •
key 9
or •
key 51, 52, 53, 54, 55, 56 to select line
1, 2, 3, 4, 5, 6.
or •
key 81, 82 or 83 to select a line from a specific
group ( 2, 3 or 4).
You can have your lines split into outgoing groups. Refer
to outgoing groups description for more information.
then in each case
●
Key the number you require.
You can edit the number you have entered at any time
prior to lifting the handset, pressing the Handsfree key or
pressing the ‘Send digits’ key. Use the left-hand edit key
located below the keypad to edit a number.
To make an internal call
You can place an internal call in one of two ways.
●
Press the ‘Internal call’ option on the display and
select the extension from the list.
or
●
Key the extension number (20 - 37), or key 0 for the
Operator.
●
If you have selected the internal call option, all the
extensions are shown, if you wish to exit the screen
without placing a call, press the UP scroll (
▲
) key for
2 seconds.
To answer a call
When the phone rings either press the ‘Answer the call’
display key, lift the handset or press HANDS FREE.
Deflecting a call
When a call is ringing press the ‘Deflect the call’ display
key. The extension menu is offered. Select a free
extension. The call is presented to the selected
extension and stops ringing your phone. If you attempt
to deflect a call to an unavailable extension it will
continue to ring your phone. To deflect your call to your
voice box key 38 after selecting ‘Deflect the call’.
Placing an external call on hold
Select the System Hold option on the display
To retrieve the call select ‘Return to line’ on the display or
press the line key.
To transfer a call to another extension
Select the ‘Internal transfer’ option on the display
Select the extension from the extension list or dial the
extension number.
Select the ‘Transfer’ option or go on hook to transfer the
call.
You can transfer a call to an extension when the extension
is answered, when the extension is ringing or when the
extension is busy (camp on busy).
To transfer a call to an external number
Select the ‘External transfer’ option on the display
Select a free line and key the number.
When the call is answered press ‘Transfer’
The option to transfer to an external number may not be
presented. This option is dependent on the type of line
connected to the system. If you need the facility, and it is
not presented on the display, contact the system
administrator or BT .
To make an external consultation call
While on an external call you can contact another external
number to make an enquiry.
Select the ‘external consultation’ option on the display
Select a free line and key the number.
When the call is answered you can go back and forth
between both calls.
11
Featurephones making and answering calls
Summary of Contents for Featurephone
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