Caller Display Service (CDS) is a BT Select Service
provided on standard lines. The Calling Line Identity
service (CLI) is a BT Digital Select Service provided on
ISDN2 lines. These services may be used with a BT
Inspiration. It means that when you receive an incoming
call, the caller’s number will appear on the displays of
all Featurephones programmed to ring for incoming
calls so you know who is calling before you answer.
If you have the CDS Select Service provided then the
BT Inspiration will need to be programmed to recognise
this service.
●
From the programming position, press the phone
set up key
P
and select ‘System programming’
●
Enter the PIN and select ‘Lines’
●
Select ‘PSTN programming’
●
Select ‘CDS detection’
●
Select the lines, noting the display changing
‘Set to ON’
●
Press HANDS FREE to finish programming.
Displayed Information
●
If a name has been programmed through system
programming for association with the external
number, the name will appear on the display
●
The calling line number of the associated name for
the answered line will remain on the display for the
duration of the call
●
A caller may have chosen to withhold their identity,
in the case of the CDS service, the display will show
‘Number withheld’
instead of the caller’s number or name
●
If the number information is not available, in the
case of the CDS service, the display will show
‘Line x’ (Where x is the line number)
instead of the caller’s number or name
●
If more than one line is calling at any one time, the
number displayed will be that of the first call in the
queue. When this call is answered by one of the
ringing Featurephones, the number of the next line
in the queue will be displayed on the displays of the
other ringing Featurephones
●
If your Featurephone is not ringing for the call, you
may examine the incoming call ID by selecting
‘Examine I/C call’. The same information shown on
the ringing Featurephones is then displayed.
Caller ID memory
●
Information about the last 65 calls to the system is
stored automatically in the system. The information
which is stored is the calling line number and the
date and time of the call. Information is not stored
for calls withheld or unavailable numbers.
●
The store can be allocated as one central store
which stores the data on calls ringing the incoming
groups. This store alerts extension 20 only that new
calls have been stored.
●
You can programme, up to 12 extensions to each
have a 5 record store. Each of these extensions will
have a separate record of calls which ring on private
lines programmed to ring their phones only.
●
The number, date and time of unanswered calls only
is stored unless you change the programming to
store both answered and unanswered calls.
See Administration programming for ‘CLI store’.
●
When the memory is full, the oldest record is
discarded from memory when a new record is
received working on a first in first out basis
●
Select the ‘Examine CLI store’ display key to display
the numbers in a personal store
●
Select the ‘Examine sys. CLI store’ display to examine
the system store. This can be selected from any
extension.
●
The righthand edit key is used to examine CDS date
information.
Caller ID memory and redial
●
Select ‘Examine CLI store’ or ‘Examine sys. CLI store’.
•
The number and time of the last three calls
received are displayed
•
If the call was answered, the display will show an
A on the right hand side of the record
•
If the call was not answered, the A will not be
displayed.
●
If you press the right hand edit key the date
information for that call is shown for a few seconds
instead of the time
●
You may scroll through the stored numbers using the
▲
and
▼
keys situated below the display
●
If you press the display key associated with a
particular record, the system automatically seizes a
free line and dials the displayed number. If the
extension is restricted from keying or if there is no line
available, you will hear the busy tone
●
If an R is displayed on the right hand side of the
record this indicates that the number has been
redialled and answered.
It should be noted that on certain lines successfully
redialled numbers may not display the R.
It should also be noted that the ‘CLI store’ will not keep a
record of ‘withheld’ or ‘unavailable’ numbers.
24
Using Caller Display
AND CALLING LINE IDENTITY SERVICES (CDS, CLI)
‘Line x’ (Where x is the line number)
Summary of Contents for Featurephone
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