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You can programme extensions so that they are not
rung when a General call is placed

From the programming position, press the phone
set up key 

P

and select ‘System programming’

Enter the PIN and select ‘Extensions’

Select ‘general call’ protection

From the extension list select those extensions that
are not to be rung. These extensions are indicated
with a solid diamond

Press HANDS FREE when you have finished
programming.

Group Hunting

Group hunting allows you to have groups of extensions
answering different lines. The calls to the group are
presented in cyclical order to the extensions in the
group. The first call is presented to the first available
phone, the next to the second available phone etc.

Programming the groups

Up to four groups can be programmed

From the programming position, press the phone
set up key 

P

and select ‘System programming’

Enter the PIN and select ‘Lines’

Select ‘Hunt groups’

Select the Group

Select the extensions in the group and select cancel
to confirm

Select the lines in the group

Press HANDSFREE to finish programming.

The lines and extensions programmed in a group are
exclusive to that group and cannot be placed in another
group.

Hunt group diversion

Extension position 20 can program diversions for calls
presented to hunt groups. Individual extensions in a hunt
group cannot divert calls presented to the hunt group.

At extension 20 select Hunt group diversion

Select the group

Select the type of diversion

Enter the extension the calls are to be diverted to.

Hot Line

Phones can be programmed so that they automatically
dial a number when they go off hook. This can be any
number.

From the programming position, press the phone

set up key 

P

and select ‘System programming’.

Enter the PIN and select ‘Extensions’.

Select ‘Hot Line’

Select the extension from the extension list

Enter the number

Press HANDS FREE when you have finished
programming.

When a phone is programmed as a hot line no other
facilities can be invoked after it is programmed. As soon
as you go off hook on the phone the number is dialled.

Hunt Groups

See Group Hunting

Intrude Options

When a call is transferred externally or an externally
diverted call is in progress an ‘Intrude’ option is available
on extension 20. 

Selecting ‘intrude’ allows extension 20 to enter the call.
When extension 20 clears, the lines are released.

Manager / Secretary working

Manager/Secretary working is a set of programming
options used to maximize the efficiency with which two
people may work together. It is traditionally used for a
manager and secretary.

When the Manager/Secretary combinations are
programmed, the Secretary may answer calls ringing on
the Manager or Managers’ phone(s) by pressing a key on
which the Manager’s extension is programmed. 

16

System features

(CONTINUED)

Summary of Contents for Featurephone

Page 1: ...DN 8 Volume mute and handsfree keys 8 Using the VOLUME key 8 Using the HANDSFREE key 8 Using the MUTE key 8 EDIT and Scroll keys 8 Using the Scroll keys 8 Ringing message waiting indicator light 8 Fea...

Page 2: ...System features 13 Answer machine 13 Auto attendant 13 Call waiting tone 13 Call waiting tone protection on an individual call 13 Camp on busy 13 Conference 13 Internal conference 13 External conferen...

Page 3: ...tory 19 To enter the name 20 To dial a number from your personal directory 20 Standard telephone operation 20 System speed dial numbers 20 Time and Date 20 Voice Mail 20 Standard telephone basics 21 U...

Page 4: ...x access codes Table 31 Auto Attendant 32 Dialling through to an extension external callers 32 Auto attendant programming 32 Customised Courtesy message 32 Using a Door Intercom 33 Door Intercom 33 An...

Page 5: ...amming via a Featurephone 43 Basic programming procedure 43 Help 45 Appendices 46 Appendix A voice services on BT Inspiration 46 Fax detect 46 Courtesy service 46 Answering machine 46 Auto attendant 4...

Page 6: ...ation AN INTRODUCTION TO YOUR NEW BT INSPIRATION SYSTEM AND ITS DOCUMENTATION Using this guide Throughout this guide you will find a description of each feature and how to use it both from a Featureph...

Page 7: ...e keys lights These keys are pre programmed as line keys You can easily reprogramme these keys to suit your own requirements The codes and instructions for programming features appear on the following...

Page 8: ...ithin that directory a line will automatically be seized and the number dialled ISDN This key allows you to select the ISDN service CLIR When selected your telephone number is not presented to the per...

Page 9: ...rephone Refer to Caller Display Service section for more details Featurephone Programming Programming your personal directory You may program up to 12 numbers Press the Phone setup key P and select th...

Page 10: ...EE Using your Featurephone with a Headset To use a headset with your Featurephone the handset will need to be unplugged from the base and the headset plugged in the handset socket The Featurephone wil...

Page 11: ...t the call display key The extension menu is offered Select a free extension The call is presented to the selected extension and stops ringing your phone If you attempt to deflect a call to an unavail...

Page 12: ...lass of service The Call restrictions section on page 27 includes a description of the System speed dial numbers Class of service override facility This allows an extension to access all system speed...

Page 13: ...ndard telephone press R when on a call place the second call and when it is answered key R3 Day service night service The system can be programmed to allow two different incoming ringing and Class of...

Page 14: ...cancel the diversion press the Cancel divert display key From a standard phone the code is 151 to set and cancel the diversion When external divert is used a must be dialled after the external number...

Page 15: ...when the phone is locked Dial your three digit personal code From a standard telephone the code is 41 Making a call with the lock set Dial 9 press a line key or dial the code for a line 51 56 as if to...

Page 16: ...l extensions in a hunt group cannot divert calls presented to the hunt group At extension 20 select Hunt group diversion Select the group Select the type of diversion Enter the extension the calls are...

Page 17: ...ming Select the key you want to programme Select the Voice Call option and enter the secretary s extension number as Data Press HANDS FREE to finish programming When this key is pressed the secretary...

Page 18: ...Internal page all Featurephones Any extension can make an announcement to all Featurephones by using the Internal Paging feature Featurephones which are page protected will not be paged see below Pre...

Page 19: ...Reminder call press Change followed by Confirm From a standard telephone the code 46 is used to set a Reminder call and 46 is used to cancel it Reset phone You can reset your phone to cancel all the...

Page 20: ...r name you want A free line is automatically selected and the number is keyed Standard telephone operation If you have an standard telephone you can program up to ten personal numbers To program a per...

Page 21: ...You will transfer the external call to the extension if you replace the handset when talking to the extension with the external call on hold Note To activate a voice box you invoke a divert facility t...

Page 22: ...to the end of the menus and select Cancel Select Night ringing phones and repeat the programming Press HANDS FREE to finish programming If you have a limited number of lines and wish to receive stand...

Page 23: ...about BT s Select Services please contact your BT Account Manager or call BT Sales FREE on 0800 800 152 Forward recall This feature is required if you are using BT Select Services on standard telephon...

Page 24: ...he calling line number and the date and time of the call Information is not stored for calls withheld or unavailable numbers The store can be allocated as one central store which stores the data on ca...

Page 25: ...xtension If the extension is busy the call rings in as normal in the case of standard lines and returns a busy indication in the case of ISDN 2 lines CLI names allocation takes precidence over Auto At...

Page 26: ...ternal calls only emergency allowed 4 Allowed codes that can be combined with other classes 5 Restricted codes that can be combined with other classes 6 In addition to the four basic classes there are...

Page 27: ...h programming System speed dial numbers Class of service override You may wish to allow restricted extensions to dial numbers entered in the system speed dialling list which they cannot dial directly...

Page 28: ...turned it continues to ring as an incoming call until it is answered by an extension or the call is automatically cleared down by the system after 3 minutes From the programming position press the pho...

Page 29: ...and entering 38 as the extension number If All call divert is activated to 38 all calls will be answered by the voice box You can also activate Divert on no answer or Divert on busy to 38 so that una...

Page 30: ...words can be examined from the programming position From the programming position press the phone set up key P and select System programming Enter the PIN and select Extensions Select Examine Password...

Page 31: ...ve their own voice box accessed by using extension number 20 and the answering machine accessed by keying 0 as the extension number Both can have separate passwords Changing your password See page 30...

Page 32: ...ered it will be automatically answered and the auto attendant message returned Auto attendant programming From the programming position press the phone set up key P and select System programming Enter...

Page 33: ...u have programmed the Door Intercom in the Day group repeat the procedure with Night ringing phones for the Night group Opening the door doorstrike If you have a doorstrike installed select the Open t...

Page 34: ...s used for MSN and DDI numbers MSN numbers are allocated on an ISDN2 line basis for each P MP access DDI numbers are allocated for P P accesses and are allocated across all P P accesses In P MP mode e...

Page 35: ...ncoming call The caller is therefore not made aware that the call has been answered by a different number to the number that they dialled From the programming position press the phone set up key P and...

Page 36: ...rs are allocated to each ISDN2 internal circuit The first circuit is allocated extensions 120 127 the second either 130 137 or 140 147 depending on the build of the system Incoming calls are presented...

Page 37: ...e book is PC based a large number of entries can be stored Phone numbers on other applications can be readily imported Call notes A history can be maintained of calls by inserting text notes for each...

Page 38: ...installed you should enable call logging This feature enables call logging No output is programmed on power up From the programming position press the phone set up key P and select System programming...

Page 39: ...vent of the power failing standard telephone lines are switched automatically to particular extensions so that calls can be made and received on these lines until the power is restored Line 1 is switc...

Page 40: ...sions from service Once disabled any Featurephone keying that extension will receive Invalid on the display From the programming position press the phone set up key P and select System programming Ent...

Page 41: ...access code In default all lines are in group one and the dialling code to access group one is 9 Lines in groups 2 3 and 4 are accessed by dialling 81 82 and 83 respectively From the programming posi...

Page 42: ...s directed by BT Warning The use of these options will at least cut off all existing calls and with the Reset to default lose all existing programming information From the programming position press t...

Page 43: ...ription on entering numbers and names Night service Not Automatic on and programmed off times Weekend service Music on hold Tone Music Tone Silence Line light key Flashing When a call is placed on sys...

Page 44: ...ss announcements Port swapping Not If an extension position programmed becomes faulty you can move the extension and all its programming to a new position Hot line Not programmed Manager secretary Not...

Page 45: ...21 which is diverted to extension 22 etc the divert only goes to extension 21 but does not go to the other extensions Possible cause Chain diverts are not recognised Solution Change the exchange line...

Page 46: ...e answered by it when it is turned on It can be used on both ISDN and analogue lines The user can select how long a call rings before the answering machine operates The answering machine service is tu...

Page 47: ...te Autumn 2001 The web site will be available for use 24 hours a day allowing you complete flexibility of use This support area will contain A useful documents library Frequently asked questions answe...

Page 48: ...ine Number 6 Incoming Ring Night Service 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Line Number 1 Line Number 2 Line Number 3 Line Number 4 Line Number 5 Line Number 6 Outgoing Line Access...

Page 49: ...7014 7054 7094 7134 7174 7015 7055 7095 7135 7175 7016 7056 7096 7136 7176 7017 7057 7097 7137 7177 7018 7058 7098 7138 7178 7019 7059 7099 7139 7179 7020 7060 7100 7140 7180 7021 7061 7101 7141 7181...

Page 50: ...lass 5 Class 6 Call Barring Day 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Class 1 Class 2 Class 3 Class 4 Class 5 Class 6 Call Barring Night 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35...

Page 51: ...the initial fax tone otherwise you have to answer the call manually then transfer to the fax extension Featurephone A special telephone with a built in display which incorporates a number of features...

Page 52: ...Greeting 29 Group Hunting 16 H HELP 45 Handsfree key 8 Handsfree answerback 7 Headset 10 Headset mode 8 Holding and transferring calls 21 Hot line 16 Hunt Groups 16 Hunt group diversion 16 I ISDN 8 I...

Page 53: ...53...

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