Bruker BMPC/2, Technical Manual

Page: 78 / 136

78 Z31823_00_05
Troubleshooting
All of these error messages relate to a malfunction of the CAN bus. Carry out the step
listed in the section "When the Value of a Parameter is Displayed as NAN" on page 79 .
When this does not correct the error, contact Bruker service.
11.3 Error Message at the Start of BMPC/2 Control Program
The following error messages may occur at the start of the BMPC/2 control program:
•
Database Update Error
• Version Check Error
• COM Port Error
These errors are described in the following sections.
11.3.1 Database Update Error
When the BMPC/2 control program is started and the Database Update window appears
it normally means the program has loaded an old version of the database structure due
to a recent program update.
Figure 11.2 Update Database Error
To use the new program version you will need to update the database. Press the
Update
button to actualize the database, or
Cancel
to close the window. If you close the window
without updating the database you
will not
be able to start the control program. Once
you have actualized the database you can then press
Close
and you will be able to start
the control program.
Display before the Update Display after the Update