Brother MFC-J491DW, Online User'S Manual

Page: 451 / 625

Error Message Cause Action
3. After you have checked the paper size
and the paper position, press
c
.
If you are printing from your computer,
make sure the paper size you chose in
the printer driver matches the size of
paper in the tray.
See
Related Information : Print Settings
(Windows
®
) or Print Options (Mac) .
Replace Ink One or more of the ink cartridges have
reached the end of their lives. The
machine will stop all print operations.
While memory is available, black and
white faxes will be stored in the memory.
If the sending machine has the ability to
convert it, the color fax will be stored in
the memory as a black and white fax. Replace the ink cartridges.
See
Related Information : Replace the Ink
Cartridges .
• You can still scan even if the ink is low
or needs to be replaced.
The maximum number of
devices are already
connected using Wi-Fi
Direct. The maximum number of mobile devices
are already connected to the Wi-Fi Direct
network when the Brother machine is the
Group Owner (G/O). After the current connection between your
Brother machine and another mobile
device has shut down, try to configure the
Wi-Fi Direct settings again. You can
confirm the connection status by printing
the Network Configuration Report.
See
Related Information : Print the
Network Configuration Report .
Tray not detected
The paper tray is not completely inserted. Slowly push the paper tray completely into
the machine.
Paper or a foreign object has prevented
the paper tray from being inserted
correctly. Pull the paper tray out of the machine,
and remove the jammed paper or foreign
object. If you cannot find or remove the
jammed paper, see
Related Information :
Printer Jam or Paper Jam .
Tray Settings This message is displayed when the
setting to confirm the paper type and size
is enabled. To not display this confirmation message,
change the setting to Off.
See
Related Information : Change the
Check Paper Size Setting .
Unable to Clean XX
Unable to Init. XX
Unable to Print XX
The machine has a mechanical problem.
-
OR -
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
See
Related Information : Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front)
.
If you cannot print received faxes, transfer
them to another fax machine or to your
computer before disconnecting the
machine so you will not lose any
important messages. Then, disconnect
the machine from the power for several
minutes and reconnect it.
See
Related Information : Transfer Your
Faxes or Fax Journal Report .
Unable to Scan XX The machine has a mechanical problem. Disconnect the machine from the power
for several minutes, and then reconnect it.
If you cannot print received faxes, transfer
them to another fax machine or to your
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