Making External/Internal Calls
69
Telephoning
z
For external connections established by you it is important how
the route that you are using for the connection has been
configured by the system administrator. Among other things,
the system administrator specifies whether a booking number
is entered through the system terminal menu (and therefore
during a call). He can, however, also specify that booking
numbers must be entered with a code procedure. In that case
the booking number must be entered before the call is initiated
and the connection is made. It is entered after the routing
code and before the actual destination number. In this case it
is not possible to enter the booking number during the call.
z
You can also programme the function “Enter booking number”
to a feature key (see also
Programming Functions (Features)
starting on page 142). Via this feature key you can then enter
the booking number during the conversion. To programme,
select the
Connections:
2ƒDial:
9ƒBooking number
entry
from the
Main menu
. You can define a booking number that will
be saved to the feature key. If you do not define a booking
number, then you can – after pressing the feature key – enter
“any” booking number. Ask your system administrator how
long a booking number can be (this depends on the system
configuration) and which booking numbers already exist, if
any.
z
Calls made with booking numbers can be analysed with the
Forum 500 / Forum 5000’s
Forum Count
web application.
Summary of Contents for Forum Phone 525
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