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Notes for the System Administrator

98

VoIP Telephones

If you have any questions on this topic, would like some more
information or need help with anything in this regard, please con-
tact your system administrator.

Notes for the System

Administrator

The “Mounting and Commissioning” (Forum 523, Forum 525/526,
Forum 550/560) resp. “Commissioning and Maintenance”
(Forum 5050) guide contains detailed information on VoIP and
how to commission and configure IP system telephones.

Please note:

For feeds to IP system telephones, Power-over-Eth-

ernet function in accordance with

IEEE 802.3af - class 3

stand-

ard is required!

Note:

Use a shielded CAT-5 Ethernet cable (STP cable, Shielded

Twisted Pair cable) to connect an IP system telephone to a Local
Area Network (LAN).

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Summary of Contents for Forum Phone 525

Page 1: ...Belgacom Forum 500 and Forum 5000 Forum Phone 515 Forum Phone 525 Forum Phone 535 User Guide...

Page 2: ...gacom dealer Internet www belgacom be pabx You can contact our Support on the following telephone numbers in Dutch 0800 22 400 in French 0800 33 400 in German 0800 44 400 in English 0800 55 400 Forum...

Page 3: ...ABC Key 17 z MenuCard Key 17 z C Key 17 z Info Key 17 z Hands Free Open Listening Key 18 z Muting Key 19 z Disconnect Key 19 z Headset Key 19 z Enquiry Key 19 z Plus Minus Key 19 z ESC Key 20 z Arrow...

Page 4: ...n Listening Adjusting Telephone Volume 48 General Functions 50 z Assignment of Internal and External Call Numbers 50 z Signalling on the Call Keys 50 z Calls in the Call Waiting Queue 51 z Accepting a...

Page 5: ...z Calls During a Conversation 72 z MenuCard Call Waiting 73 z MenuCard Call 74 z Voicebox Queries 74 Enquiry Toggling Transfer and Conference 75 z Enquiry Toggling by means of the R Key or Another Cal...

Page 6: ...rator 98 Team Functions 99 Managing Calls in a Team 100 z Making External Internal Calls 100 z Accepting Calls 101 z Enquiry Toggling and Transferring 102 Programming the Call Keys 103 z MenuCard Prog...

Page 7: ...ard Central Settings 137 Shortcut Menus 138 z MenuCard Info 138 z MenuCard Active Features 138 z MenuCard Prog call key 139 z MenuCard Prog team key 139 Programming Keys 140 z Programming Call Numbers...

Page 8: ...6...

Page 9: ...Phone 515 has just one trunk key available please refer to page 15 and the Hot Desking feature is not supported please refer to page 92 The Forum Phone 525 and Forum Phone 535 telephones can also be e...

Page 10: ...tant Functions starting on page 40 Read this chapter for quick telephoning access Take enough time to also read the rest of this user guide and familiarize yourself with the features of your telephone...

Page 11: ...t conform with the standard DIN EN 60 950 1 Point 6 2 Safety of information technology equipment including electrical business equipment Please contact your customer consultant if you require further...

Page 12: ...ening them and causing them to leave undesirable marks on your furni ture Cleaning Simply wipe your telephone with an antistatic or slightly damp cloth Never use a dry cloth or a cleaning agent Attach...

Page 13: ...ing To mount your telephone to the wall remove the pedestals Using a screwdriver pry the retention pin 1 for the handset out of its receptacle turn it upside down 2 and insert it again To mount your t...

Page 14: ...to set fea tures and functions For more details refer to the section entitled Display and MenuCards starting on page 23 Key assignment on the Forum Phone 515 ABC C ESC OK 0 1 2 ABC 3 DEF 4 GHI 5 JKL 6...

Page 15: ...525 ESC OK 0 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ R ABC C i Programmable keys Trunk key Call key 1 Plus minus key C key MenuCard key ABC key Redial key Enquiry key Headset key Disconne...

Page 16: ...ll the available letters and special charac ters For more information refer to the section entitled Entering Text on page 30 0 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ R ABC C i ESC OK Trun...

Page 17: ...gs see the section enti tled MenuCard Prog call key starting on page 139 A system setting makes it possible to have your internal number assigned to other telephones as well Calls will then be signall...

Page 18: ...Pro gramming Functions Features starting on page 142 and Pro gramming Call Numbers Destinations starting on page 140 for more information To use a configured programmable key do the following z Short...

Page 19: ...be used in the current device status e g during a call is shown z Long key press The MenuCard for the Main menu with all available settings is shown Note You need the appropriate authorisation to oper...

Page 20: ...icates that hands free telephon ing is activated The LED flashes when open listening is activated Situation By pressing the key You receive a call You accept the call without picking up the handset ha...

Page 21: ...ted when a call is made via the headset It is also possible to enable a second person to listen in on a call over a connected headset while you are telephoning over the handset To enable press the hea...

Page 22: ...ll automatically be applied after three seconds without your using the OK key O to confirm ESC Key e Escape key navigates the menu z Short key press Exits an open input window without changing its con...

Page 23: ...hich keys are functional on the sys tem telephone and which keys are locked over the Configurator User Manager User groups menu Labelling the Keys Label Strip The five keys above the display on the Fo...

Page 24: ...on page 15 the text on this key can also be changed The key labelling also appears in the display on the key extension Forum 500 Keypad Display FP 535 Labelling a Key The keys can also be labelled in...

Page 25: ...Forum Phone 535 also the second line of the display shows additional current information When the telephone is idle you can see the user s name as assigned to the device in the Configurator of the We...

Page 26: ...m Phone 535 s display in call state a Info lines During a call the current charge counter if configured and anno tation texts are displayed During an enquiry call you will see the number of the enquir...

Page 27: ...lines on the Forum Phone 525 1 Call key in idle state internal call number or a user assigned text 2 Call key during dial and connection state dialled call number 3 Destination key with names programm...

Page 28: ...t keys Please refer to the explanations in the section entitled Key Assignments on page 12 The top line of a MenuCard contains the name of the menu or that of the selected feature The lines below it c...

Page 29: ...ort or a long press of a key is required Selecting list entries is described in the table entitled Selecting Items from MenuCard Lists on page 28 Invoking MenuCards via the Keypad Key Short Long MenuC...

Page 30: ...lected and you press the up arrow key you go to the last entry of this menu When the last entry in a menu is selected and you press the down arrow key you go to the last entry Number keys 2 In the Mai...

Page 31: ...input or deletion is made If numerical inputs are longer than the display field the digits dis appear off the display to the left Using the plus minus key you can move the cursor and display the digit...

Page 32: ...n z The input position moves automatically if you pause briefly between your inputs or if you enter a new character z When entering text the first letter will automatically be upper case the remaining...

Page 33: ...ic Exit MenuCards close automatically under the following conditions z An open menu is automatically closed after 60 seconds if you do not make any additional entries Exception playing back a voicebox...

Page 34: ...hones either three key extensions of the model Forum 500 Key pad Paper FP 525 53 or three key extensions of the model Forum 500 Keypad Display FP 535 A combination of these key extensions is however n...

Page 35: ...instructions in the chapter Connecting the Key Exten sion Operating the Key Extension Keys The keys of the key extension are used in the same way as pro grammed keys as described in this user guide s...

Page 36: ...e chapter Labelling the Keys starting on page 21 Using a Headset You can telephone hands free if you use a headset A headset connected to a system telephone can be switched on and off at the telephone...

Page 37: ...Z enter the call number The call number is dialled LED of the key K is illumi nated or g Press the call key and Z enter the call number and when necessary L press the hands free open listening key Ha...

Page 38: ...LED of the key L is off you continue the call over the headset LED of the key K is illuminated You are telephon ing over the hand set and want to let a second person listen in on the call over the he...

Page 39: ...handset You want to switch of the headset K Press the headset key long key press The headset is switched off LED of the key K is off You are telephon ing over the hand set open listening is switched...

Page 40: ...switched on LED of the key L is illuminated You are telephon ing over the head set and want to end the call K Press the headset key The connection is ended LED of the key K is off You are telephon ing...

Page 41: ...5 526 Forum 550 560 resp Commissioning and Maintenance Forum 5050 guide in the chapter Extensions and Accessories Note Connected headsets must conform with the standard DIN EN 60 950 1 Point 6 2 Safet...

Page 42: ...Display Forum Phone 525 a Call key b internal call number Your telephone has at least one call key via which you can call or may be called On the display this key is labelled with the internal call nu...

Page 43: ...s as described above If these keys have been set up for you because you are a member of a team you should read the chapter Managing Calls in a Team starting on page 100 It contains information on how...

Page 44: ...r manual line seizure Calling with Manual Line Seizure External with Dialling Code Calling with Automatic Line Seizure External without Dialling Code Note Failure to obtain an external connection may...

Page 45: ...gurator menu User Manager User groups Settings External and Immediate External line seizure z Blocked call numbers are managed in the Configurator menu Telephony Lists Black lists Redialling The call...

Page 46: ...rum 500 Forum 5000 has an entry for this call number the name of the caller will be shown instead of their number Accepting a call H G Pick up handset conduct call If you are already telephoning and r...

Page 47: ...k Missed Calls The LED of the info key i is flashing To return a call Calling a Caller Back To call a caller on the call list i Press the info key P Use the arrow key to select the Missed calls menu e...

Page 48: ...he call list in the menu Telephony Settings Call list no entry if phone number missing setting Querying Toggling Transferring Querying and Toggling During one call you may make another call e g to obt...

Page 49: ...is put on hold Z Dial the internal call number If the internal subscriber answers G h Inform them that you are transferring a call and replace the handset in the telephone cradle If the internal subsc...

Page 50: ...ministrator System Settings for Transferring Calls z You can define the length of time after which a user trying to transfer a call is called back in the Configurator menu Telephony Extended Timer Set...

Page 51: ...mode L h Keeping the hands free open listening key depressed replace the handset in the telephone cradle Then release the hands free open listen ing key G To adjust volume during a call use the plus m...

Page 52: ...ve example shows that the system s external call numbers are first stored in the Forum 500 Forum 5000 The telephones can be reached selectively by means of call distribution of the numbers to the inte...

Page 53: ...set by the system administrator during system configuration 5 calls for example When this number is reached further callers hear the busy tone The calls in the queue are put through in order of priori...

Page 54: ...veral call numbers with call waiting queues are configured for your telephone the total number of entries appears For the System Administrator The Call Queue chapter in the Mounting and Commissioning...

Page 55: ...It is useful to activate the block dialling feature when using a headset if you have activated this via the MenuCard Phone set tings see page 124 The call number entered will only be dialled once you...

Page 56: ...the current amount of the charge in the info line during or at the end of a call The menu item 6 Charge settings in the Phone set tings MenuCard lets you deactivate this or switch to the duration disp...

Page 57: ...he handset The call number will now be dialled automatically O Alternative If you do not pick up the handset and then press the OK key you can execute the following functions z Dial Press the OK key o...

Page 58: ...l by pressing the hands free open lis tening key again Blocked Unblocked Call Numbers Your telephone can be blocked from dialling all or selected exter nal numbers Emergency numbers can be entered in...

Page 59: ...the case you must switch your telephone over to the keypad protocol before dialling and enter the code dig its specified by the network operator These are transmitted directly to the exchange and eva...

Page 60: ...tor s code digits before entering the call number Transmission of Call Numbers With ISDN there are different features which allow or prevent the transmission of external call numbers between subscribe...

Page 61: ...y the caller is also transmitted and displayed on the corresponding call key If the caller s number is listed in the Forum 500 Forum 5000 telephone book this local entry is displayed in pref erence CL...

Page 62: ...ance to make enquiries or forward calls see MenuCard Conversation starting on page 67 Select the parked call desired from the list offered Con firm with the key O M When your telephone is in the idle...

Page 63: ...that your telephone and the other terminal have the same internal call number You can also programme the function Take to a feature key see also Programming Functions Features starting on page 142 An...

Page 64: ...line and you can dial an internal number straight away When making external calls you must first press the line seizure code digit presetting 0 Note This also applies to all enquiry calls and call for...

Page 65: ...e and or K Press the headset key headset operation requires that the headset is switched on see page 124 Z Dial the external call number H Lift the handset your call key is seized and or g Press the p...

Page 66: ...itched on see page 124 Press the star key twice Z Dial the internal call number H Lift the handset your call key is seized and or g Press the particular call key hands free mode and or K Press the hea...

Page 67: ...bers either automatically or via specific routes Your system administrator configures these routes in the Forum 500 Forum 5000 and specifies how each route is seized To manually seize a specific route...

Page 68: ...Route state function is programmed and you press this programmed key briefly the routing code will be dialled accord ingly e g 0 If all lines in the bundle or the route are busy the LED on the pro gr...

Page 69: ...r activities This is fundamentally different from the Hold Connection function with this function the connection to the caller is terminated when the called subscriber puts down the handset Parked cal...

Page 70: ...ur call on your telephone The prerequi site is that your telephone and the other terminal have the same internal call number Your first call is put on hold You can also programme the function Take to...

Page 71: ...umber In this case it is not possible to enter the booking number during the call z You can also programme the function Enter booking number to a feature key see also Programming Functions Features st...

Page 72: ...for which Call removal authorisation is activated otherwise Pick up selective is not possible Not possible if there are already two active calls Note If a called subscriber is a member of a user grou...

Page 73: ...no telephone and no subscriber are assigned virtual num bers The system administrator can forward a virtual number to another internal number the number of your telephone for exam ple A forwarded call...

Page 74: ...e g in hands free operation or when making calls with a headset it can be useful to be able to accept subsequent calls automatically On your system telephone you set the delay after which calls are a...

Page 75: ...ept the waiting call but deflect it to another subscriber after entering this subscriber s call number as the destination Dest You can only use the Deflect call func tion if your user group is authori...

Page 76: ...orward calls to inter nal and or external destinations Door opener This activates the door opener Voicebox Queries There are various ways of listening to the messages in your voice box z via Forum Voi...

Page 77: ...t e g 0 see page 62 or g Press another call key to place an enquiry call with a team member The original call is put on hold while you are con sulting with the third person g To toggle i e switch back...

Page 78: ...n be changed on the Forum 500 Forum 5000 by your system administrator Ask your administrator what the current time is While a call is being transferred to another internal subscriber the caller hears...

Page 79: ...old R You are making an internal or external enquiry call M Briefly press the MenuCard key then select the following from the Subscr on hold MenuCard Transfer You connect the subscriber on hold to the...

Page 80: ...f them MenuCard Conference M Briefly press the MenuCard key then select the following from the Conference MenuCard Disconnect 34565483 This removes an external subscriber from the conference Disconnec...

Page 81: ...the menu item 3 Appointments in the MenuCard Messages At the appropriate time the appointment message appears on the display and your telephone rings for one minute with the ringer volume steadily inc...

Page 82: ...ou to be able to use this function the system administrator must set up the corresponding authorisation for you Announcements can be set up on single or multiple system terminals The Announce ment fun...

Page 83: ...nouncements to that subscriber s call number will not be carried out Making an Announcement without Intercom Making an Announcement with Intercom M Briefly press the MenuCard key and P Select Announce...

Page 84: ...without intercom That function requires that your user group has to have Announcement accept authorisation granted by your system administrator H L To respond lift the handset or press the hands free...

Page 85: ...e busy tone or T g You can also reject the announcement by press ing the disconnect key or a feature key on which you have programmed the Reject function or L K You can also reject an announcement cal...

Page 86: ...l forwarding If more than one forwarding mode has been activated Immediately is given priority Call forwarding to a voicebox If Forum Voicemail the integrated voicemail system is installed in the comm...

Page 87: ...vice when a call which has been forwarded multiple times is signalled on your device you will see either the call number of the last user who programmed the last call forwarding in the chain or the ca...

Page 88: ...s the MenuCard key P To open the door select the Door opener menu item in the MenuCard displayed G If the doorbell signal is triggered during a call you will hear the call waiting tone g Press the cal...

Page 89: ...you hear a call waiting tone Proceed as described in the chapter Doorbell Door Opener section Opening the Door During a Call starting on page 86 Door Call Forwarding You can forward calls signalled fr...

Page 90: ...500 Forum 5000 the entries in the companies telephone books How many entries you can save in your personal telephone book is determined by your system administrator when configuring the Forum 500 For...

Page 91: ...ies saved on the commu nications system is displayed The list is sorted alphabetically and you can page to the desired entry Z O Alternatively Enter the first few letters of the desired entry and pres...

Page 92: ...ne book open instead of keying in the name you can also press the star key and enter the speed dialling destination to find the name entry Add Phone Numbers to Telephone Book from Lists or during a Ca...

Page 93: ...th the OK key You can add to the telephone book entry by enter ing further phone numbers P O If you add the entry to the central telephone book you can assign a speed dialling number Select Abbrev no...

Page 94: ...ress the OK key P O Personal Central Company You can add the entry to your personal telephone book If your system administrator has authorised you or the user group you are part of accordingly you can...

Page 95: ...s Can I Use This function is supported on the standard system telephones Forum Phone 525 and Forum Phone 535 as well as the IP system telephones Forum IPhone 525 und Forum IPhone 535 please refer to t...

Page 96: ...d key The MenuCard Login will open Z P Under No enter your internal call number and under PIN enter your user PIN If necessary the system administrator will have given you a user PIN to ensure that no...

Page 97: ...rogramme You can configure the Forum CTI so that when you launch the programme you are automatically logged in to a system tele phone This programme also offers logging out of a system tele phone For...

Page 98: ...chapter Key extensions starting on page 32 If your system administrator has configured an IP system tele phone for you the following information will be of interest to you z During some connections y...

Page 99: ...o the existing network connection via its LAN and PC jacks To connect the telephone use a net work cable to connect the telephone to the PC one end of which is inserted into the PC port of the telepho...

Page 100: ...ioning Forum 523 Forum 525 526 Forum 550 560 resp Commissioning and Maintenance Forum 5050 guide contains detailed information on VoIP and how to commission and configure IP system telephones Please n...

Page 101: ...y which of the other team members are currently busy Team members can answer one another s calls and transfer them They can also sub stitute for one another For an overview of team functions and some...

Page 102: ...nctions please also refer to the chapter entitled Making External Internal Calls start ing on page 62 Using Trunk Keys Using Team Keys Using Direct call Keys H L K Trunk key 1 is automatically seized...

Page 103: ...caller or the name if there is a corresponding entry in the tele phone book and the user name of the team member are shown alternately in the display You can accept a call for another team member by p...

Page 104: ...hold you can make an enquiry call to another member in the team and transfer the call The following is a brief description of all call keys trunk key team key busy key and direct call key Enquiry Call...

Page 105: ...the following z the type of key trunk key team key busy key or direct call key z the call number and the text currently assigned to the key z the call signalling mode for this key G You are speaking...

Page 106: ...the key s call number will be displayed 2 Call diversion You can configure one or more types of call forwarding for the trunk key Immediately After delay Busy see the section entitled MenuCard Call F...

Page 107: ...ng calls 1 External calls 2 Internal calls 3 VIP call 4 Door call for each trunk key Proceed as described in the section 2 Ring Tone on page 123 7 Charges For each trunk key you can view the charges f...

Page 108: ...nly indicate calls by means of a visual signal even if they are made from a direct call key 4 Ring tone You can set the Volume and Melody for different types of incoming calls 1 External calls 2 Inter...

Page 109: ...nd it must be changed from the factory setting 0000 to another value for the features described below to function All the owners of voiceboxes can also call their voiceboxes from external telephones i...

Page 110: ...um 5000 In addition the number reserved in the Forum 500 Forum 5000 can also be assigned an internal call number via which the dialling is to be performed In the case of remote controlled dialling the...

Page 111: ...y are not affected Incorrect or non existent call numbers are rejected Your authorisation is checked in the same way as for call forwarding within the Forum 500 Forum 5000 A correct entry is confirmed...

Page 112: ...for your voicebox you can query and configure your voice box from an external telephone z Using the call number of Forum Voicemail this number is included in the incoming call distribution you dial t...

Page 113: ...a dialup connection a user can initiate from external that the sys tem establishes an Internet connection ISP Trigger call The sys tem is then reachable via the Internet and enables to set up a connec...

Page 114: ...re Using Feature Keys Almost all features can be assigned to your telephone s feature keys then called up by pressing the key or by switching the func tion on or off see Programming Functions Features...

Page 115: ...nus 1 Calls This contains the most important features relevant to a call 2 Call forwarding This menu group contains all the types of call forwarding you can programme on your telephone Please keep in...

Page 116: ...callers who have tried to reach you This also applies to calls transferred or forwarded to you from other internal subscribers The entry will automatically be deleted after you have called back the ca...

Page 117: ...l depending on the type of door intercom in use If a caller has suppressed the display of his or her call number using CLIR the call will still be shown in the call list Where several calls from unkno...

Page 118: ...all number or name and press the OK key A You can open the telephone book by pressing the ABC key while the handset is on the hook see below for further explanation O If you press the OK key while the...

Page 119: ...d 2 Charges For each trunk key you can view the charges for the last call as well as the total charges 3 Remote charges You can view the charges of other Forum 500 Forum 5000 users by entering the oth...

Page 120: ...n activate this function with On or deactivate automatic call answering with Off 6 Device busy If there are multiple trunk keys configured on your telephone you can configure that as soon as one of th...

Page 121: ...N is available for ISDN multi terminal accesses You can use this type of call forwarding to forward incoming external calls to external destinations for each MSN Select the MSN one of the call numbers...

Page 122: ...pter entitled Manual or Automatic Line Sei zure starting on page 62 You can activate the forwarding func tion with On and deactivate it with Off How many door bells are available and which names they...

Page 123: ...can be exchanged between users with system terminals When a message arrives an extra window containing details on the sender is shown for four seconds on the system terminal s display z 1 Received ma...

Page 124: ...receive an appointment call your telephone will ring for one minute with a steadily increasing volume The appointment number will also appear on the display Press O to query the reason for the appoint...

Page 125: ...n use different volumes and melodies to distinguish between four different types of incoming call 1 External calls 2 Internal calls 3 VIP call 4 Door call You can use the 1 Volume and 2 Melody individ...

Page 126: ...K To switch this function on and off select 1 Headset and then the option On or Off If Option 1 Headset is switched off the headset key on your system telephone will not function You can adjust the vo...

Page 127: ...you want to use Press O to confirm your choice and activate the function with On You can switch call protection on or off using the plus minus key When call protection is activated the caller hears e...

Page 128: ...ed regardless of the external authorisation Please contact your system administrator for information on the altered range of functions when the telephone lock is on Telephone lock access is user PIN p...

Page 129: ...s call waiting protection is not automatically activated on these telephones 9 Intercom prot Intercom protection Switching on On or switching off Off intercom protection When intercom protection is ac...

Page 130: ...ect You can answer a call for any other telephone To do this enter the call number of the other telephone If the other terminal is already in the call state e g an answering machine is in announcement...

Page 131: ...27 this feature is not carried out z 3 Door opener This activates the door opener z 4 Phone book Opens the telephone book see page 90 z 5 Note Note a call number and a name or dial a previously noted...

Page 132: ...ebox messages To do so save the Remote dialling fea ture to a function key please refer to Programming Functions Features starting on page 142 also When programming enter the device ID of the other te...

Page 133: ...Deflect call function if your user group is authorised to forward calls to internal and or external destinations z 9 Park call You can park one or more callers while you make other calls see MenuCard...

Page 134: ...eted If the next call is not begun within 60 seconds the author isation switch expires automatically At the end of the call you receive if configured this way a brief message on your tele phone regard...

Page 135: ...nance Forum 5050 guide in the chapter entitled Multi Company Vari ant and in Forum 500 Forum 5000 s online help For each of your personal entries i e Name you can enter several call numbers Office Mob...

Page 136: ...to one or more call numbers of the telephone book entry Select Abbrev no and press the OK key to confirm In the MenuCard Abbrev no select the Office Mobile or Private call number and press the OK key...

Page 137: ...henever you dial these number from the telephone book Select Suppress number and press the OK key to con firm In the Suppress number MenuCard select the call number Office Mobile Private and activate...

Page 138: ...ceptions telephone See the Forum Hotel user guide for further information 3 Server menu Your communications system can also be extended via third party programmes It is possible to use individ ual fun...

Page 139: ...administrator or it can be done manually You can only programme these functions if the system administra tor has activated the Time control authorisation for your user group Select the Automatic item...

Page 140: ...are entries in the info list Briefly press the info key i to display one or more of the fol lowing items 1 Short messages See Main menu menu group Messages 2 E Mail See Main menu menu group Messages 3...

Page 141: ...calls See the MenuCard Calls Time control You might not receive any external calls if the sys tem s mode of call forwarding has been changed Contact your system administrator for further information S...

Page 142: ...hapter on Key extensions starting on page 32 Note You can only programme programmable keys if your sys tem administrator has provided you with the authorisation to do so Consult your system administra...

Page 143: ...ure is automatic first press the star key twice Please see the section on Manual or Automatic Line Seizure starting on page 62 for a more detailed explanation of automatic and manual line seizure You...

Page 144: ...hort press on the key or switched on and off by pressing the key e g call forwarding The function assigned to a key is active switched on when the key s LED lights up If the programmed function con fl...

Page 145: ...ly programmed destination number or you can specify a new destination number Selecting Off will deactivate all forwarding for all MSNs in the group Example 2 Call Waiting Protection If you have assign...

Page 146: ...rom the Menu Cards specify the variable part e g call number if required then press the OK key Z O Select Text to label the key If you do not enter a text the key will be labelled with a default text...

Page 147: ...d functions are executed consecutively after the relevant key is pressed This makes it possible to combine complex system telephone settings on a single feature key You can programme more functions in...

Page 148: ...O Select Text to label the key If you do not enter a text the key will be labelled with the default text either Stack or Link Press the OK key P O Select Add and make a selection from the Menu Card s...

Page 149: ...acknowledgement tone z Long key press The key s MenuCard will open You can now edit the link s functions Changing Entries in a Stack Link You can change or delete individual entries in a stack or a l...

Page 150: ...us Key g Long press the programmable key then P O select Status key and press the OK key P Z O Select the Key ID item from the Status key MenuCard Enter the number 0 9 to be used for operating the pro...

Page 151: ...only be configured and labelled in the Forum 500 Forum 5000 communications system Configurator in the Telephony Devices System phones menu z For further information on busy keys please refer to the o...

Page 152: ...vice is idle this is not signalled by the busy key The busy key LED blinks when there is an incoming call To accept the call g H LED off Press the busy key and pick up the handset This means the call...

Page 153: ...ubscribers via the Busy Key Note A Device busy key cannot be used to pick up or transfer accepted calls g LED off Press when the terminal is not busy the LED is off the busy key The internal subscribe...

Page 154: ...environment and to diminish the pressure on the natural resources we encourage you to use the appropriate take back systems Those systems will reuse or recycle most of the materials of your end life...

Page 155: ...inuous tone Positive acknowledgement tone Negative acknowledgement tone Special internal dialling tone Special external dialling tone Call waiting tone Special sensor tone Calls External call Internal...

Page 156: ...ing 104 Call forwarding Door 120 Door call 87 For other users 120 For your telephone 118 MSN 119 to voicebox 84 Call key Signalling 50 Call key of the telephone 15 Call lists 114 Call number Restricti...

Page 157: ...ct 78 Disconnect key 19 Display 124 Door call forwarding 87 Door opener 61 68 74 77 79 86 129 Doorbell 86 87 Doorphone 87 DTMF 57 Duration display 54 E E Mail 122 En bloc dialling Switching on off 124...

Page 158: ...Automatic 62 Manual 62 Link feature keys 145 List items Selecting 27 Listen in see headset 19 Lists Deleting 29 Logout Hot Desking 127 M Main menu 62 Making calls External calls 63 Internal calls 64 U...

Page 159: ...Remote programmable call forwarding 109 Remote programmable Voice box Configuration and Query 110 Restricted dialling 139 Ring tone 105 106 123 Key 123 S Safety precautions 9 Server menu 136 Speed dia...

Page 160: ...dex U Unparking calls 60 128 User PIN Change 126 V VF signalling 57 VIP call 70 Accepting 71 73 Starting 62 Voice over IP 96 Voicebox 74 136 Querying 74 Voicemail system 84 Volume 54 123 W Wall mounti...

Page 161: ...ng it and plugging it back in again 2 Check the connections cables and the various plugs Try it out with the cables from another telephone that is working properly 3 Test the defective telephone in an...

Page 162: ...Forum telephone exchange for SMEs and residential customers 0800 55700 for large companies 0800 55100 Change your configuration To change your installation add equipment or adapt the programming on y...

Page 163: ......

Page 164: ...Subject to changes Status 09 2011 For more information z Please dial 0800 55 400 z Visit us in the Internet at www belgacom be pabx z Contact your Belgacom dealer...

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