Index - Page 83
Index
A
D
About .............................................................................. 30
Data source types ........................................................... 44
Access ................................................ 30 , 33 , 34 , 35 , 44
Data Type................................................................. 37 , 38
Account Number............................................... 47 , 48 , 49
Database......................................................................... 32
Account Status field........................................................ 23
Database settings..................................................... 30 , 32
Actions....................................................................... 4 , 52
Delete List ................................................................ 30 , 31
Add ................................................................................. 46
Deleting a Draft List......................................................... 38
Adding a Media Profile
Descending ..................................................................... 37
Destination table................................................ 44 , 50 , 51
Description.......................................................................... 15
name. Created By and Created Date and Time ................. 15
Destination table fields ............................................. 44 , 47
Start Time ........................................................................... 15
Detach List ........................................................ 30 , 31 , 42
Status.................................................................................. 15
Display............................................................................. 27
Stop Time ........................................................................... 15
Domain Administration .................................................... 22
Alias................................................................................ 27
Adding, Editing, Removing Group Multimedia Mapping ..... 22
Answered........................................................................ 43
Viewing a User’s Group/Multimedia Assignments .............. 25
Answering Machine ........................................................ 40
Viewing Group Profiles ....................................................... 22
Application files............................................................... 70
Draft List............................................................ 31 , 33 , 38
Applications Files............................................................ 61
Duplicate Records ........................................................... 50
Ascending....................................................................... 37
E
ASCII .............................................................................. 34
e-mail................................................................. 11 , 14 , 17
Attach List......................................................... 30 , 31 , 42
E-mail ............................. 33 , 52 , 53 , 65 , 71 , 73 , 79 , 80
Auto-response ................................................................ 80
Email Configuration ......................................................... 11
B
Exchange Server ................................................................ 11
Build a New Rule ............................................................ 68
E-Mail Settings
Busy................................................................................ 40
Confirmation Reply ............................................................. 17
C
Domain................................................................................ 17
e-mail Address.................................................................... 17
Callback Scheduled........................................................ 43
Login ID............................................................................... 17
Campaign Detail Window ............................................... 41
PW ...................................................................................... 17
Campaign Information Window....................................... 40
Shared Directory................................................................. 17
Chat Settings .................................................................. 18
End Time......................................................................... 40
Chat Room.......................................................................... 18
Excel ................................................... 30 , 33 , 34 , 35 , 44
Client Authentication Required ........................................... 18
Exchange ........................................................................ 11
Host Name.......................................................................... 18
Exit ........................................................................... 30 , 32
PW:..................................................................................... 18
Exiting the Program......................................................... 54
Room PW ........................................................................... 18
F
Chat Wizard............................................................. 59 , 60
Fax .................................................................................. 40
Routing to a Multimedia Queue .......................................... 62
Selecting an HTML page for Uploading.............................. 63
Fax Number..................................................................... 33
Chat Wizard Configuration.............................................. 11
Fields............................................................................... 46
Chat ASP URL.................................................................... 11
File .................................................................................. 32
Completed ...................................................................... 43
File Name........................................................................ 35
Conditions.................................................................. 4 , 52
Forward .................................................................... 79 , 80
Copying an HTML Page ................................................. 67
From Date ....................................................................... 40
Create List ...................................................................... 37
G
CT-Connect .................................................................... 11
General............................................................................ 38
Current Database ........................................................... 36
Getting Started .................................................................. 6
Customer account table.................................................. 44
Group Mapping................................................................ 20
Customer ID............................................................. 33 , 38
Viewing Current Group Mapping......................................... 20
Customer Name.............................................................. 47
Groups.............................................................. 6 , 7 , 9 , 14
Customize Rule Set ........................................................ 77
MultiMedia Module Administrator's Manual
Index - Page 83
40DHB0002USEB – Issue 1a (05/29/2003)