Contents - Page 3
Contents (Cont.)
Rules Wizard User’s Guide ................................................................................ 52
Processes You Can Automate with Rules Wizard ............................................................... 53
Overview.............................................................................................................................. 53
Getting Started .................................................................................................................... 54
Starting the Program................................................................................................................... 54
Exiting the Program .................................................................................................................... 54
Email Rules Wizard ............................................................................................................. 55
Chat Rules Wizard............................................................................................................... 59
Introduction................................................................................................................................. 59
Chat Call Flow ............................................................................................................................ 60
HTML Page Preparation ............................................................................................................. 60
Creating Chat Rules ................................................................................................................... 61
Web Callback Rules Wizard ................................................................................................ 65
Web Callback Call Flow.............................................................................................................. 66
HTML Page Preparation ............................................................................................................. 67
Building a Rule Set ..................................................................................................................... 68
Editing a Rule Set ....................................................................................................................... 78
Exiting Web Callback Rules Wizard ........................................................................................... 78
Implementing a Rule Set ............................................................................................................ 78
Outlook Rules Wizard .......................................................................................................... 79
Setting Up a Mailbox and Profile in NT....................................................................................... 80
Creating Auto-Reply Rules in Outlook ........................................................................................ 80
Glossary .............................................................................................................. 81
Index .................................................................................................................... 83
MultiMedia Module Administrator's Manual
Contents - Page 3
40DHB0002USEB – Issue 1a (05/29/2003)
